3 Customer Service Training Ideas That Are Engaging and Effective
OCTOBER 18, 2018
To retain your customers and keep them happy so you can grow, you need to prioritize your employees by implementing effective customer service training ideas so they’re equipped to be as helpful as possible. Here at Unboxed, to train our new employees on our security best practices, we developed a Jeopardy-style game that provides fun, focused, and continuous engagement with the subject-matter. Allow team members to converse for up to five minutes, then have them switch roles.