70:20:10 – Above All Else It’s a Change Agent
Performance Learning Productivity
JANUARY 20, 2015
Recently Tom wrote a series of blogs titled ‘ Ten Things I Believe About Workplace Learning ’. We learn through watching others who ‘know how to do’ (who of us hasn’t stood and looked over someone’s shoulder recently to see how they were operating a ticket machine or some other piece of technology?) and through conversations.
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