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Bit by the Instructional Design Bug: A Conversation with Connie Malamed

TalentLMS

Instructional design heartbeat: Rooted in wonder Beginning our conversation, we asked Connie to tell us which skills have helped her the most in her career. Grit and grime of instructional design As our fascinating conversation neared its end, we asked Connie about the most challenging and rewarding parts of her career.

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The Evolution of Customer Engagement: From Conversational Assistants to Personalized Experiences

Integranxt

Gone are the days of static websites and impersonal interactions; today’s customers crave dynamic, personalized experiences that anticipate their needs and exceed expectations. From Static Interactions to AI-Driven Conversations: Before AI graced the scene, customer service relied heavily on static FAQs, email forms, and phone lines.

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Better to Write in Second or Third Person for Scenarios?

Experiencing eLearning

In my recent webinar for the Learning Guild , someone asked if it’s better to write in second or third person perspective for scenarios. Second person (you) Second person perspective means writing the scenario so “you” are doing the action and making the decisions. I’d do something else entirely!”

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In conversation with Sriraj Mallick on the Future of Work

Infopro Learning

This can be achieved by providing personalized and flexible learning experiences that cater to employees’ diverse needs and learning styles. Question 3: In the traditional workplace setup, many leaders only have experience managing teams in person.

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How to Transform Training with Conversation Intelligence Technology

Speaker: Jonathan Carlson, Senior Director of Marketing, Allego & Jake Miller, Senior Product Marketing Manager, Allego

Imagine if you could go back and review every phone or video conversation at your company: training sessions, conferences, sales calls - anything and everything - and have a teachable analysis ready almost instantly. Conversation Intelligence makes this a reality. Provide personalized recommendations for follow-up and learning content.

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What is conversational AI IVR?

Play.ht

That’s conversational AI IVR at work. Understanding conversational AI IVR Conversational AI IVR combines Natural Language Processing (NLP), Natural Language Understanding (NLU), and machine learning to transform how you talk to automated systems. But conversational AI lets you just say what you need in your own words.

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Media Options for Conversation-Driven eLearning

Experiencing eLearning

Rather than delivering eLearning content as a lecture, you can explain it through conversations. It’s possible to use conversations even with a low budget. In the past, I’ve created conversation-driven eLearning with video, animation, and photos. Try a comic book or graphic novel style with conversation bubbles.

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Your Guide to Using Conversational Marketing to Drive Demand Generation

Conversations have always been at the heart of our most authentic relationships. Whether it’s a business deal or a personal connection, they are a driving force to solidify a foundation of trust. Enter conversational marketing — the new paradigm to tackling your business deals and converting prospects in minutes.

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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.