Interview with Jack Phillips on ROI for eLearning
FEBRUARY 10, 2014
Jack Phillips is founder and CEO of the ROI Institute, Inc., a research, benchmarking and consulting organization. Phillips developed the ROI Methodology™, a critical tool he has used for measuring and evaluating programs such as training, human resources, technology and quality programs and initiatives. So we teach people how to do that and we have 100 consultants to help. What is difficult about measuring and achieving ROI in eLearning?