eLearning Industry

APRIL 24, 2021

Your customer service employees already have a lot to contend with. From angry customers to changing company policies that make their work life more difficult. In this article, I share 7 ways that online training can help your customer service staff manage stress in the workplace.

Customer Service 110

Customer Service Services Custom Management 110

ansrsource - Accelerating Better Ways to Learn!

AUGUST 3, 2023

Our unwavering dedication to this mission has once again earned us a prestigious accolade: for the second year in a row, we have earned a spot on Training Industry ’s 2023 Learning Services Watch List. About ansrsource ansr source designs, develops, and delivers customized learning experiences with speed, scale, and sophistication.

Services 96

Services Training Train Innovation 96

Thinkdom

DECEMBER 20, 2023

However, Learning and Development (L&D) leaders are uniquely positioned to play a pivotal role in implementing DEI systematically. By integrating DEI into corporate learning initiatives, they can create an inclusive environment that not only respects diversity but also leverages it for organisational success.

Corporate Learning 111

Corporate Learning Diversity Training Corporate eLearning Culture 111

Coreaxis

JANUARY 4, 2021

We have been recognized as a top provider of various training services by renowned institutions such as eLearning Industry, Training Industry and Brandon Hall Group. These awards are proof that we are on track with our mission to provide premier custom training solutions to meet your goals. Learning should be fun, don’t you think?

Brandon Hall 98

Brandon Hall Custom eLearning Development Blended Learning Outsource 98

Aptara

DECEMBER 13, 2023

Central to this adaptation is effective corporate learning and performance enhancement. This is where interactive video-based learning shines, offering a dynamic and effective approach to enhance learning outcomes. However, traditional training methods often struggle to engage and retain employees.

Corporate Learning 52

Corporate Learning Interactive Corporate eLearning Video 52

Learning Pool

JANUARY 16, 2024

Organizations that invest in corporate learning can increase productivity and gain a genuine, sustainable competitive advantage. A recent report reveals more than 80% of organizations surveyed are rethinking their corporate learning to make it more people-centric. What is corporate learning?

Corporate Learning 52

Corporate Learning Compliance Training Diversity Training Performance Support 52

Learning Pool

JANUARY 16, 2024

Organizations that invest in corporate learning can increase productivity and gain a genuine, sustainable competitive advantage. A recent report reveals more than 80% of organizations surveyed are rethinking their corporate learning to make it more people-centric. What is corporate learning?

Corporate Learning 52

Corporate Learning Compliance Training Diversity Training Performance Support 52

Webanywhere

AUGUST 23, 2023

As companies recognize the crucial link between learning and performance, the need for specialized professionals who can drive effective learning strategies and initiatives has never been more pronounced. The post Corporate Learning Job Roles Landscape appeared first on Webanywhere.

Corporate Learning 52

Corporate Learning Roles Job Diversity Training 52

eLearning Industry

JUNE 13, 2021

Effective customer service requires a vast mix of skills that translate into everyday life. In this article, I highlight 5 work-life skills to cover in customer service online training. Can your team acquire these abilities while ‘staring at a screen’? This post was first published on eLearning Industry.

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Customer Service Services Skills Custom 65

Infopro Learning

FEBRUARY 19, 2019

While the importance and investment in corporate training is steadily growing, the need for L&D to scale up and down in an organization, at a moment’s notice, is a palpable pain point for L&D leaders. Evolving technology has made learning both, simple and complex. Enter Managed Learning Services.

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Services Diversity Training Outsource Organization 280

eLearning Industry

MARCH 3, 2020

Customer service training has become a crucial element for businesses to look after to ensure satisfied customers and increased brand reputation. In this article, find 4 ways of boosting it the easy way. This post was first published on eLearning Industry.

Customer Service 82

Customer Service Services Custom Reputation 82

eLearning Industry

AUGUST 26, 2019

Good customer service is no small feat. Achieving good customer service equals achieving a better relationship with your customers. But where do you start? And how do you get there? This post was first published on eLearning Industry.

Customer Service 76

Customer Service Services Custom Training 76

Hurix Digital

OCTOBER 26, 2023

Over the years, though, the methods of delivering this corporate learning and development have changed quite a bit. Technology has a major role to play in this, but there are other factors as well that are shaping interesting trends in the corporate learning and development industry.

Corporate Learning 52

Corporate Learning Trends Corporate eLearning Develop 52

eLearning Industry

JUNE 9, 2020

Your customer service team is the face of your brand identity. This eBook will tell you what your training is lacking according to the members of your team. This post was first published on eLearning Industry.

Customer Service 91

Customer Service eBook Services Teams 91

eLearning Industry

FEBRUARY 10, 2020

This eBook will help you learn how to identify and solve problems with your customer service, develop a training plan, understand 4 popular training methods, integrate blended learning, reap the benefits of experiential learning, and successfully set KPIs. This post was first published on eLearning Industry.

Customer Service 74

Customer Service eBook Blended Learning Services 74

Swift eLearning Services

APRIL 28, 2017

They cook the dish of quality eLearning in all formats – custom eLearning, rapid eLearning, mobile learning or microlearning. Whichever may be the eLearning format, the core ingredients they use determine the learner’s appetite for learning. Skilled Instructional Designers are similar to Master Chefs!

Custom eLearning Development 82

Custom eLearning Development Content Developer Custom eLearning Strategy 82

eLearning Brothers

MARCH 6, 2023

NASDAQ:DCBO; TSX:DCBO) (“Docebo” or the “Company”), a leading learning platform, announced today a partnership with ELB Learning , (formerly eLearning Brothers), a leader in corporate learning technology and custom training development solutions.

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Docebo Industry Develop Create 133

SweetRush

JULY 7, 2023

July 7, 2023 – For the ninth year in a row, SweetRush is honored to be included on Training Industry ’s 2023 Top 20 Training Companies list for Custom Content Development in corporate learning and development (L&D). S an Francisco, Calif., The company is also Certified as a Great Place to Work®.

Content Developer 75

Content Developer Brandon Hall Industry Diversity Training 75

learnWorlds

AUGUST 10, 2023

These include boosting employee satisfaction and retention rates, enhancing workplace agility, and improving customer experiences. This improvement can occur directly through customer education programs or indirectly through better products and services resulting from increased employee performance.

LMS 52

LMS Learning Management System Compliance Training Diversity Training 52

learnWorlds

AUGUST 10, 2023

These include boosting employee satisfaction and retention rates, enhancing workplace agility, and improving customer experiences. This improvement can occur directly through customer education programs or indirectly through better products and services resulting from increased employee performance.

LMS 52

LMS Learning Management System Compliance Training Diversity Training 52

Clarity Consultants

MAY 25, 2023

CAMPBELL, CA – May 25, 2023 Training Industry announced that Clarity Consultants was named to the 2023 Training Industry’s Custom Content Development Companies Watch List. Custom content development primarily includes custom instructional course design and development for external use. Client representation.

eLearning Consultant 57

eLearning Consultant Consulting Content Developer Custom 57

Axonify

NOVEMBER 10, 2017

Learn how a retailer, grocer, distribution center, contact center, pharmaceutical firm, and financial institution are modernizing learning at their organizations and driving real business results. We’ve spent a few weeks now talking about the concept of modernizing corporate learning through our webinar and blogs series.

Corporate Learning 100

Corporate Learning Examples Companies Compliance Training 100

Academy of Mine

JANUARY 12, 2023

Managing corporate learning programs online isn’t rocket science. In fact, with the help of a learning management system (LMS), it’s pretty straightforward. More on that, when you’re having difficulty finding an LMS with all of the features you need , it’s time to consider a custom-developed LMS. What Is A Custom LMS?

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LMS Learning Management System Custom eLearning Development Custom 98

EduPivot Knowledge Center

SEPTEMBER 28, 2023

Such agencies, for example EduPivot, can assist in setting up a learning management system (LMS), providing ready-made coursework, and design custom eLearning courses for a fraction of the traditional cost. Instead, small businesses can invest a much smaller amount of money and time with the help of an eLearning agency.

Custom eLearning Development 52

Custom eLearning Development eLearning Consultant LMS SkillSoft 52

Knowledge Guru

JANUARY 7, 2014

Customer Service: A simple card game with customer scenarios can work well here. If the customer service environment is often rushed (such as for food service workers), consider adding a timed element to the game. The post The 12 Corporate Learning Content Areas… and Where Games Fit appeared first on.

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Games Corporate Learning Compliance Training Content 229

Knowledge Guru

FEBRUARY 25, 2014

Any business professional looking for one of the following outcomes through a corporate learning program: Less accidents. Better customer service. What’s in the guide: The five corporate learning content areas (accounting for 55% of total training) that benefit the most from spaced repetition approaches.

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Corporate Learning Guide Case Study Free 222

BrainCert

FEBRUARY 16, 2024

With Absorb LMS, organizations can drive employee engagement and achieve their learning objectives. Skilljar: Skilljar provides a flexible and scalable learning management system, enabling businesses to deliver effective training and drive customer and partner success. Pros: Content can be easily uploaded and utilized.

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LMS Platform Software Authoring Tools 52

eLearning Industry

APRIL 17, 2019

Customer service employees often bear the brunt of complaints and disgruntled consumers. Fortunately, you can prepare them for the challenges ahead…if you invest in the right onboarding software. This post was first published on eLearning Industry.

Customer Service 81

Customer Service Services Custom Software 81

Aptara

MARCH 18, 2024

In the dynamic realm of corporate learning and performance, organizations are continually seeking advanced solutions to enhance employee development and streamline training programs. As organizations transition towards digital learning, the LMS becomes pivotal in elevating corporate learning and performance.

LMS 52

LMS Metrics Learning Management System Training 52

Infopro Learning

JANUARY 19, 2023

For instance, if your sales personnel fail to retain customers, they may require customer service training to improve sales and customer satisfaction. Conclusion Changing traditional training approaches to online corporate training programs can make a huge difference in engagement, retention, performance, and overall ROI.

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Custom eLearning Development Diversity Training Metrics Program 221

Ninja Tropic

MAY 26, 2023

Best Microlearning Platform for Corporate Learning (2023) Looking for the best microlearning platforms in 2023? And if you want to incorporate microlearning into your corporate L&D, exploring your options is always a great idea. Let’s hop in! What Are Microlearning Platforms? “What’s in a name?”

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microlearning Corporate Learning Corporate eLearning Platform 40

STRIVR

DECEMBER 4, 2019

Why do customers choose your brand? In today’s world of infinite choices, your company – and every other company – is now in the customer experience business. There are so many tools and strategies for elevating the customer experience. This could help them truly elevate the customer experience.

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Custom Training Train Association 86

Matrix

OCTOBER 5, 2022

So, what is customer training in this greater picture, and why is it important for your company? What is customer training? As the name indicates, customer training is learning designed specifically for the people using your company’s products or services. Why is customer training beneficial for companies?

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Blended Learning Custom Benefits Create 73

Talented Learning

JANUARY 28, 2020

Plus, it’s no secret that today’s organizations are obsessed with improving customer experience in the hope of establishing a competitive advantage. Do learning professionals think of customers, channel partners and other external audiences as “ugly stepchildren”? The need for U.S.

Trends 77

Trends Corporate Learning Blended Learning Corporate eLearning 77

Hurix Digital

FEBRUARY 20, 2024

Several experiential learning methods facilitate learning through direct engagement, reflection, and application in real-world scenarios. These methods range from internships and apprenticeships, providing hands-on work experience, to service learning that combines academic learning with community service.

eLearning Strategy 45

eLearning Strategy Cognitive Strategy Diversity Training 45

Aptara

MAY 13, 2022

Training Industry, the leading research and information resource for corporate learning leaders, today announced its selections for the 2022 Top Training Companies lists for the Custom Content Development sector of the Learning and Development (L&D) market. Client representation. Business performance and growth.

Content Developer 52

Content Developer Industry Companies Custom 52

eLearning Industry

JUNE 26, 2019

Digital technology is rapidly transforming how companies/organizations internally organize themselves, and, also, how they offer services to their customers. Digital disruptions are spreading across almost all sectors and industries. This post was first published on eLearning Industry.

Digital 74

Digital Corporate Learning Corporate eLearning Services 74