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Performance Support

Clark Quinn

Jay does speak to this in his post, but I'm not sure that the adoption of Enterprise 2.0 All that said, I agree with Jay's most important point - Today, the greatest leverage in corporate learning comes from building on-going, largely self-sustaining learning processes. really gets you performance support.

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Through the Workscape Looking Glass

Jay Cross

We must nurture the Workscape or face corporate meltdown. We hear that if “it ain’t broke, don’t fix it,” yet most corporate learning and development is broken. 77% of the senior managers surveyed by the Corporate Leadership Council reported they were dissatisfied with L&D. It goes by many names, from Enterprise 2.0

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