The Snowball Effect: Documentation and Training for Global ERP Systems
Dashe & Thomson
MARCH 13, 2012
So, the company scribes (Instructional Designers and Documentation Specialists) and their SMEs created materials in their native tongue and sent them along to another company to translate into the 2 nd language. Finally the documents were ready for end users…and then there were changes to SAP… again, and again, and again.
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