E-Learning Provocateur

JUNE 1, 2010

Instead of viewing complaint management as a cost, they see it as a priceless opportunity to fix problems, retain existing customers, and even win over new ones. It’s also the long tail of boring, low profile gripes that fester unanswered. A complaint is a gift. It shows transparency, responsiveness and accountability.

Social Media 158

Social Media Media Social Scanning 158

Tony Karrer

JANUARY 18, 2010

Essentially telling the CEO – we’ll produce more and better quality – but it’s not going to cost any more. For a lot of training offerings they will look to keep costs very low – build it fast and inexpensively. So in 2010, you are going to be asked to produce faster, lower cost learning solutions.

Predictions 200

Predictions Diversity Training SharePoint Authoring Tools 200

TechSmith Camtasia

MAY 29, 2018

Here are just a few of them: Transcripts are easily indexable by search engines, increasing your opportunities to rank for long-tail keywords. Voice recognition software. The latest version of Dragon, v15, costs a hefty $300. But there are many good reasons for transcribing videos.

Authoring Tools 75

Authoring Tools Video Scanning Tips 75