Podcast 32: Building a Customer Education Business Case – With Bill Cushard of Learndot
Talented Learning
JANUARY 15, 2020
For example, I worked on elearning projects for customers at Accenture. What do you think are the most important customer education metrics? It helps to map metrics to stages in the training management process. Here are three key metrics: 1) Enrollments. 2) Contacts Created. You can quantify progress.
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