Off-Shore Call Center Experience

Tony Karrer

While I've been somewhat agnostic on the issue of having on-shore vs. off-shore call centers, an experience five minutes ago may have changed my mind. The person who picked up initially was from an off-shore call center in India. Someone from an on-shore call center got on the phone and fixed the problem within 15 seconds. That's a pretty steep cost and was an eye-opener for me.

Top 10 Benefits of Hiring an Offshore Development Team

Magic EdTech

“If you deprive yourself of offshore development and your competitors do not, you’re putting yourself out of business.”. Back then, offshore hiring was an absurd concept. Today, however, it is a significant strategy adopted by businesses to drive down operating costs while gaining access to quality talent from around the world. If you haven’t yet considered an offshore development team, here are some things you might be missing out on.

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Factors that Determine eLearning Costs

Enyota Learning

Several factors impact the overall eLearning costs of your project: Volume. The duration of courses and the number of course elements have a major role to play in determining the eLearning costs of your project. The size and type of your course can impact the overall cost in a large way. Hence always include only the essentials to keep your costs under control. A highly interactive course can cost almost two times as much as a basic eLearning course.

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How to Reduce eLearning Costs?

eFront

Would you like to reduce eLearning costs? In this complimentary eBook, eLearning Guild members reveal imaginative ways to cut eLearning costs , and share insights on how to optimize your resources to get the job done more efficiently and effectively, without sacrificing quality. See how others are doing amazing things with limited budgets, and how innovative cost-saving ideas can help you do more with less.

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Offshoring Content Development

Josh Bersin on Enterprise Learning

The Trend toward Offshoring. companies rushing to outsource their operations to offshore companies, dramatically expanding the economies of India and China. What is fueling the trend is the desire to gain access to lower cost, high quality labor. Top business functions for offshoring include customer service, IT. Read more» The post Offshoring Content Development appeared first on JOSH BERSIN. There seems to be a stampede of U.S.

Offshoring Content Development

Josh Bersin on Enterprise Learning

The Trend toward Offshoring. companies rushing to outsource their operations to offshore companies, dramatically expanding the economies of India and China. What is fueling the trend is the desire to gain access to lower cost, high quality labor. Top business functions for offshoring include customer service, IT. Read more» The post Offshoring Content Development appeared first on JOSH BERSIN. There seems to be a stampede of U.S.

3rd Party Contractors – Course Builds and Costs

eLearning 24-7

You can find someone who will achieve the above at a nominal cost or variant cost, without destroying budget. If someone tells you that this will cost you 80K or more, I am telling you they are full of dung. Sure, they can charge that, but there are lots of talented folks out there who can do it all, and the cost will be lower. And no, you do not have to go offshore to locate them. THE BETA ANGLE SHOULD BE AT NO ADDITIONAL COST.

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eLearning Outsourcing: Why Consider It?

Upside Learning

With over 100 clients in 12 countries, Upside Learning has been offering offshore based eLearning outsourcing development services and solutions for 6 years. Significant cost advantages. Outsourcing arrangements enable you to reduce fixed costs and leverage the scalability of the service providers. This study by Bersin Associates – Offshore eLearning: What Works , estimates savings between 20-40% by outsourcing to India.

Outsourcing of Learning – Good, Bad, Challenges & Opportunities

Learning Cafe

The basic idea behind outsourcing parts non core business processes is that it can be done better and more cost effectively by outside vendors or suppliers, allowing the organisation to focus on what is important (core competence). Off-shoring happens when the outsourced work is done by workforce is a different country due to cost differential or better capabilities.

Emerging technologies & challenges in e-Learning content creation: Global resourcing to rescue

G-Cube

Off-the-Shelf e-Learning content publishers, technology-driven training providers, and everybody in the e-Learning space is under pressure to maintain the pace of content design & development on the new platforms at the same cost. Added to the woes are the rising costs of infrastructure, talent war for skilled manpower and the competition to deliver high quality content at a lower cost. Cost of Production.

Indian e-Learning Industry Size – 2013

G-Cube

This clearly indicates that domestic and off-shoring demand for e-learning solutions has grown considerably over last 4 years, making many more entrepreneurs to choose e-learning as their business’s focus. Finally, off-shore story in e-learning is intact – cost arbitrage remains the biggest draw for companies to outsource work to India. Indian e-learning companies would thus need to work smarter to retain their cost advantage.

Outsourcing the translation of your e-learning courses? Get the prep work right

CommLab India

Outsourcing the translation of your e-learning courses will not only save costs but also give you access to a pool of translators with domain expertise. E-learning vendors in India can provide you offshore e-learning translation services that meet your requirements. Cost: India offers an advantage in terms of cost compared to translation services offered by other countries. Once the client approves the storyboard the sign-off is done.

Double defence

E-Learning Provocateur

Of course, even if Jim did upskill himself in online course development, the company may very well have ended up outsourcing that work to an offshore provider. In a past life I worked with a fellow named Jim who was very good at what he did.

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Advantages of Outsourcing to Indian E-learning Partners [Infographic]

CommLab India

The answer is, when you outsource your needs to reputed off-shore e-learning organizations in India, you benefit in many ways. Learn When to Outsource and How Much it Will Cost Through Our Calculator. Do you intend to outsource your e-learning project? Then India is the right choice. You can add value to your business by choosing the right Indian e-learning partner. So, what makes India the preferred destination for outsourcing e-learning projects?

6 Reasons Why Blended Learning Is Becoming a Trend

PulseLearning

The “classroom-only” approach is transforming and online training is no more limited by distance and cost. For instance, organizations operating off-shore rigs can’t spare crews for weeks or months to attend training. Off-shore rig operators can take part in conventional distance or elearning initiatives. A good blend of learning formats goes a long way in offering efficient training to your workforce, curtailing costs, and extending the training accessibility.

eLearning for Successful Startups

ScholarLMS

You might be a solopreneur or have a small team, but the size of your staff doesn’t change how important it is to find the most cost-effective and nimble ways to help you scale up. Forget outsourcing or off-shoring, going glocal gives your company the power to hire exactly who you need – wherever in the world they may be. Cost-Effective. As a rule of thumb, most digital-centric methods tend to be more cost-effective due to the ability to change and evolve quickly.

7 Factors to Consider While Outsourcing Publishing Services

Hurix Digital

Why should companies in the publishing business outsource their projects wholly or partially to offshore firms that offer publishing services ? And what is the best way to find the right offshore publishing services provider? Reduced Costs : Outsourcing to an offshore publishing services provider can drastically reduce the costs involved. 7 Pointers to Choosing the Right Offshore Publishing Services Provider. Compare the Costs with the Benefits.

Core Oil and Gas companies who adopted Virtual reality for their challenges

CHRP-INDIA

Royal Dutch Shell is integrating virtual reality for deepwater protection exercise to its workforce placed at the Malikai project, offshore Malaysia. BP, in alliance with Maersk Training, has organized a platform to strengthen the proficiency of offshore drilling squads.

A Step-By-Step Outsourcing Guide For eLearning Content Development

EI Design

In this article, I will share a step-by-step outsourcing guide based on my 14 year experience of providing offshore eLearning content development services to customers worldwide. My company EI Design has been providing offshore custom eLearning content development services to our customers across the globe. Once you have done this and arrived at one or more reasons why you should outsource, the focus shifts to evaluating the options: Onshore vs. offshore.

Let Go Through BPO for eLearning

Web Courseworks

Which processes of eLearning, therefore, can and should be handed off to the experts to worry about? This is problematic for associations hoping to successfully and effectively provide quality online learning for their members while minimizing hiring costs and interdepartmental issues. Save on infrastructure costs. Consider how BPO could help save the costs of a ballooning staff, helping your association streamline responsibilities more efficiently.

How a Large Financial Firm Benefited from Automated Presentations

Zunos

Another massive downside to the old way of creating presentations was the cost. and also had an offshore team because it was more cost-effective. Despite the offshore team’s productivity, it was hard for the company to maintain a level of control that met their needs.

How the leading Oil and Gas companies adopted Virtual reality

CHRP-INDIA

BP has developed a forum, in partnership with Maersk Training, to improve the awareness of offshore drilling teams. The technique is being implemented by Equinor to create a 3D rendering of offshore resources and processes.

The Changing Face of Work and Workplace Learning

ID Reflections

3D-printed, low cost prosthetic limbs will bring the smile back on many faces. The talent pool will go global -- Ubiquitous connectivity, technological advancement and economic drivers brought about off-shoring which gave way to outsourcing. I am not the kind to crystal gaze. I lay no claim to being able to predict the future. Now that my disclaimers are in place, let me explain the premise of the post title and what I intend to discuss in this post.

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What It Takes To Become A Top eLearning Content Development Company

Adobe Captivate

Many of our large customer relationships began with a one-off project. Effectiveness Of Our Offshore Development Model. As a result, we offer one of the most effective Total Cost of Outsourcing (TCO). Significant achievements always trigger introspection for me. In this article, I outline 7 aspects that helped us get nominated for eLearning Industry’s Top 10 eLearning companies for 2018 (for the 4th consecutive time) and strike Gold.

Hosted vs. Behind-the-firewall LMS – How To Decide?

Upside Learning

Cost of ownership – what are the recurring costs? There are a variety of cost factors involved in an LMS implementation, and more so in the case of behind-the–firewall, where some of these costs become hidden and are not easily calculable. LMS license cost – base and per-user - In both cases these costs are clearly defined and easily comparable. It is good to get a clear idea from the vendor on these costs.

5 Benefits of a Virtual Office to Your Company

Your Training Edge

Thanks to the benefits that a virtual office brings to the table, employees can maintain a good sense of work-life balance, while employers can easily overcome the challenges of handling an offshore team. Not having to pay rent, utility, and equipment will significantly lower your company’s overhead costs. Technology continues to change the way we interact with each other.

BP Spill NOT Fun and Games.but games could help

Kapp Notes

In the 1970's a board game called Offshore Oil Strike was created by BP and it has a number of elements related to the current spill situation. The goal of the game is become an oil tycoon by digging for oil offshore and, naturally, players encounter hazards such as blow outs and oil spills and clean up costs. Cover of board game that outlined possible disaster scenarios.

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7 Reasons Why Blended Learning Is Becoming a Trend

PulseLearning

The “classroom-only” approach is transforming and online training is no more limited by distance and cost. For instance, organizations operating off-shore rigs can’t spare crews for weeks or months to attend training. Off-shore rig operators can take part in conventional distance or virtual learning initiatives. 7 Reasons Why Blended Learning Is Becoming a Trend. .

A Powerful Tool to Gain a Competitive Edge: How Webcor uses Snagit

TechSmith Camtasia

One way that Snagit is assisting Webcor, is that they can take a screenshot of drawings (blueprints) and send off questions to get answers. Sending screenshots of blueprints back and forth with annotated information isn’t earth shaking, but the fact that it can help reduce costly errors and delays in the building process is a big deal. Vince uses Snagit to mock-up website changes for off-shore developers to gather electronic signatures.

What is Mobile Learning? (M-Learning)

Docebo

An offshore rig or a shipping fleet, for obvious reasons, cannot be “connected” for a period of their operations. Take a cost-per-click approach from your average digital marketer – clicks cost you money!

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6 Pros Of eLearning Content Development Outsourcing

Adobe Captivate

However, what works for one organization and helps them leverage on an offshore partner may not work for another. As head of an organization that has been a trusted offshore eLearning content development partner for several global organizations, I will dip into my own experience to outline the pros of eLearning content development outsourcing. Reduction in cost. Reduction in costs.

The Changing Face of Work and Workplace Learning

Learnnovators

3D-printed, low cost prosthetic limbs will bring the smile back on many faces. The talent pool will go global – Ubiquitous connectivity, technological advancement and economic drivers brought about off-shoring which gave way to outsourcing. I am not the kind to crystal gaze. I lay no claim to being able to predict the future. Now that my disclaimers are in place, let me explain the premise of the post title and what I intend to discuss in this post.

THE CHANGING FACE OF WORK AND WORKPLACE LEARNING

Learnnovators

3D-printed, low cost prosthetic limbs will bring the smile back on many faces. The talent pool will go global – Ubiquitous connectivity, technological advancement and economic drivers brought about off-shoring which gave way to outsourcing. I am not the kind to crystal gaze. I lay no claim to being able to predict the future. Now that my disclaimers are in place, let me explain the premise of the post title and what I intend to discuss in this post.

IBM 100

BLOG: ‘The Business of Bespoke’

Unicorn Training

The growth of commercial eLearning from a small fragmented cottage industry into today’s much larger fragmented cottage industry has evolved around two models – Bespoke and Off The Shelf. Another is the low switching costs for customers. Bespoke companies need a constant stream of new business and when switching costs are low and price competition fierce, this is not a recipe for stable growth.

Top 6 Due Diligence Checklists for Hiring Outsource Partner!

Your Training Edge

Medium to large-sized businesses face the challenge of keeping the costs down and meet the increasing demands of their businesses, with no compromise on the quality. Outsourcing is not just about cost-cutting but has proven to be a key player when it comes to meeting the strategic objectives. 59% – To control & reduce the costs. Below are the top outsourced nations concerning employee skills, cost cutting, business environment scores, and availability (AT Kearney, 2017).

Why Outsourcing May Be Right for Your Organization and 4 Tips for Success

Beyond Campus Innovations

Outsourcing is often associated with offshoring, but they are two different phenomenon. Offshoring occurs when U.S. Outsourcing is attractive for many reasons related to cost, time, and specialty projects, but it doesn’t work for every role, task, or business. Outsourcing can be beneficial for the following reasons: Lowered overhead costs related to onboarding, benefits, supplies, and space. Why Outsourcing May Be Right for Your Organization and 4 Tips for Success.

These 3 Industries are the Early Adopters of Augmented Reality

eLearningMind

Before it’s dismissed as a development still far off the future, you should know that some industries have been all too happy to adopt augmented reality as a tool for better learning. Oil rigs are notoriously dangerous environments, with an offshore worker mortality rate that is seven times the U.S. Other roadblocks that stand in the way of tech adoption is the cost of augmented and virtual reality devices.