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How to Create a Successful Customer Service Training Program

Infopro Learning

Customer service is an age-old necessity for any business and will continue to be for the foreseeable future. Implementing customer service training programs is a sure-fire way to ensure that your organization’s customer service team provides outstanding services. Understand Your Customers. Final Thoughts.

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12 Steps to Create an Online Course Landing Page That Converts

Fly Plugins

Your online course landing page needs to capture attention, quickly convey the value it offers, build trust in you as an authority, and turn visitors into paying students. In our last survey, we asked… If you could learn more about any aspect of the course creation process that you struggle with, what would it be?

Convert 222
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Business Benefits of Customer Service Training Programs

Infopro Learning

Investing in customer service training is one of the best ways to increase customer retention and upscale customer satisfaction. But why are customer service training programs essential, and how can they benefit your business? Importance of Effective Customer Service Training. Let us dive in. Positive word of mouth.

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Streamline Training Programs with Managed Learning Services

Infopro Learning

Organizations can optimize their training program requirements by partnering with a Managed Learning Services (MLS) provider. What are Managed Learning Services? Managed Learning Services is a comprehensive learning and development solution to help organizations enhance their employees’ skills, knowledge, and performance.

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

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Xyleme: The Ultimate Authoring Tool for Creating and Publishing Learning Content

CommLab India

Xyleme is an authoring tools suite for creating and publishing learning content, such as eLearning courses, training materials, and technical documentation and this blog will help you understand the basic features, services, and use cases of the platform.

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Customized Training in 2024: The Role of Managed Learning Services

Infopro Learning

This is where the role of external training partners called Managed Learning Services (MLS) providers becomes critical, facilitating the establishment of a robust learning environment for an organization. These outsourced services will span training delivery, learning consultancy, curriculum design and development, and consequential services.

Services 221
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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.