STRIVR

SEPTEMBER 10, 2020

Cleo Scott, Director of Global L&D for Verizon Business Services, has been with Verizon a long time. She believes that customer experience is at the heart of everything Verizon does. Elevating Verizon customer service with empathy training in VR. But for many customer service associates, that is their day-to-day.

Director 52

Director Global Customer Service Virtual World 52

eLearning 24-7

JANUARY 25, 2024

If you provide customer training, those folks in Training typically get laid off, too. She messaged it numerous times, even to the VPs and Directors. They Do you have to create content? And yet, companies repeatedly will lay off the head of L&D, the head of Training, and often the staff in L&D or Training. If

Compliance Training 83

Compliance Training Blended Learning Custom Training 83

Elucidat

APRIL 8, 2020

Hear how Kathleen Mattie, an experienced Global Learning and Development Director for many large-scale beauty brands, approached a global program of brand education. Here are some top tips from Kathleen: Create brand experiences to drive sales: In a changing retail landscape, memorable brand experiences are invaluable. So, it works!”.

Global 52

Global Metrics Custom Create 52

Learning Pool

MAY 19, 2022

At Learning Pool, we are thrilled to have appeared on the ‘Custom Content Development Companies to Watch’ list by Training Industry for the second year running. . This is the second time we’ve been featured on the Training Industry ‘Custom Content Development Companies’ list.

Blended Learning 87

Blended Learning Content Developer Brandon Hall Companies 87

CrossKnowledge

JULY 31, 2020

It also responds to the business strategy of Intelligent and Green Mobility while meeting customer demands for decarbonization. . We spoke with Franck Gaillard, Global Learning Director at Alstom University , to get his perspective on this new initiative. How do you get 40,000 employees to adopt new corporate values?

Director 52

Director Global Blended Learning Diversity Training 52

Avilar

JANUARY 10, 2023

We marked 25 years in business, expanded services to new and existing customers, earned industry recognition for our thought leadership, and continued product enhancements to help our clients solve their workforce issues. To those customers who joined the Avilar community in 2022 – and those who have been with us for years (or decades!)

Custom 88

Custom Association Learning Management System Teams Diversity Training 88

eLearning 24-7

MARCH 16, 2023

That’s right, the annual, Customer Education Learning Systems Bracket. Quick Point The original term was customer training, then around 2015 or thereabouts, the term switched to customer education. ” FWIW, customer training is the same thing as customer education. .” Again, it is semantics.

Metrics 77

Metrics Custom Education White Label 77

TIER1 Performance

FEBRUARY 28, 2024

senior director of healthcare compliance training & operations in Genentech’s Healthcare Compliance Office. For example, certain learners have direct contact with patients and customers, and others are strictly internally focused. In 2019, Genentech made a transformational shift in its approach to compliance training.

Compliance Training 52

Compliance Training Compliance Create Training 52

BlueVolt

DECEMBER 15, 2021

"We learn fastest when we're dropped in the deep end." -- Andrew Joly, Director of Strategic Design at LOE Learning. For example, many BlueVolt customers leverage our learning management system (LMS) solution as part of their blended learning programs. At BlueVolt, we know that creating a blended training experience takes time.

Blended Learning 98

Blended Learning Diversity Training Blended Create 98

Appsembler

FEBRUARY 14, 2022

One thing Appsembler loves about our customers is when we hear and learn about their unique perspectives. I’m the Director of Education. Between the two of us, we’re good at both creating educational programs and customizing them for the specific needs of our customers. There are three of us right now.

Teams 52

Teams Custom Education Music 52

Appsembler

FEBRUARY 14, 2022

One thing Appsembler loves about our customers is when we hear and learn about their unique perspectives. I’m the Director of Education. Between the two of us, we’re good at both creating educational programs and customizing them for the specific needs of our customers. There are three of us right now.

Teams 52

Teams Custom Education Music 52

CLO Magazine

MAY 12, 2023

In recent years, virtual reality technology has rapidly evolved and become far more accessible, providing new opportunities for learning and development professionals to produce immersive and engaging learning experiences we never could create before. So, we don’t go into a metaverse; we go to specific virtual spaces for isolated experiences.

Create 84

Create Blended Learning Simulations Virtual World 84

eLearningMind

MAY 28, 2022

At the end of the day, a corporate university seeks to create prepared, educated, and confident employees—they’re a sort of incubator of great employees. However, companies didn’t create successful corporate universities on the first try…or the next one. Create the name, logo, and other brand elements.

Corporate eLearning 98

Corporate eLearning Companies Compliance Training Custom 98

Inquisiq

NOVEMBER 16, 2021

“There’s no secret formula to creating really engaging, quality content,” said Jimi Gipple, Director of Customer Experience at Acendre. “It Gipple leads Acendre’s content development program and is responsible for delivering an exceptional customer experience to the Inquisiq LMS customer base. Make it fun.

Expert 52

Expert Content eLearning Strategy Tips 52

Appsembler

JULY 19, 2021

Our customers have been asking us what this transaction means for them and how it will affect the way we at Appsembler operate given that our underlying technology is based on Open edX, the same technology that edX uses to deliver its course offerings. What Does This Transaction Mean for Open edX, Appsembler, and Our Customers?

Open 98

Open Custom Open Source Community 98

Spark Your Interest

SEPTEMBER 8, 2022

Facilitating Zoom webinars to create successful and engaging learning and education requires specific skills, experiences, and knowledge of the instructor. Customer support. Create waiting rooms, record videos, and save chat. Brand your Zoom Webinars with a customized backsplash and control over virtual speaker backgrounds.

Training 153

Training Train Create Hosting 153

Docebo

JANUARY 15, 2019

Getting your learners (whether they are employees, partners or customers) motivated to learn starts by focusing on engagement and its importance to learning success. One of our customers, Cineplex , supports more than 13,000 learners across Canada with The Cineplex Academy. Creating a Community Around Learning .

Custom 115

Custom Docebo Gamification iPad 115

Kitaboo

NOVEMBER 9, 2021

Digital content can be a bit difficult to create without the help of good design. In an online world, visual impact matters, and creating an eBook template on your own can be overwhelming given that apart from the visual design, you also have to consider factors such as typography, layouts, and color schemes. Digital Convenience.

eBook 52

eBook Templates Custom Google Docs 52

eLearningMind

JULY 15, 2021

At the end of the day, a corporate university seeks to create prepared, educated, and confident employees— they’re a sort of incubator of great employees. However, companies didn’t create successful corporate universities on the first try…or the next one. Create the name, logo, and other brand elements.

Corporate eLearning 98

Corporate eLearning Companies Compliance Training Custom 98

Litmos

MARCH 29, 2019

How important is customer satisfaction and experience, and what does it have to do with learning and development? There is the old adage, “The customer is always right,” and countless books and papers outlining business strategies that put customers at the forefront of everything. But how do we improve customer satisfaction?

Custom 64

Custom Roles Brandon Hall SAP 64

Talented Learning

SEPTEMBER 25, 2018

Which blogs offer the best advice about customer education practices, strategies and technologies? But with such phenomenal recent growth in the customer experience market, there is no obvious answer. The thirst for tools that drive profitable customer relationships seems unquenchable. Great question. REPLAY THE WEBINAR NOW!

Custom 77

Custom Education Blogging Association Learning Management System 77

SweetRush

APRIL 9, 2024

Best known for its learner-centric custom learning solutions that blend instructional design best practices with agency-level creative design, SweetRush has been disrupting the L&D industry since 2001 and has been judged by many as the world’s most innovative learning provider.

Expertise 85

Expertise Providers Tools Content 85

Cloudshare

OCTOBER 6, 2020

According to industry research, pre-COVID-19, 445 million business trips took place each year , creating a $251 billion industry, so it’s no surprise that travel often comes in as the second largest slice of the enterprise budget overall. . It’s being spent, on sales and customer engagement. . What Can We Expect from our Technology?

Budget 98

Budget Custom Gamification Enterprise 98

Talented Learning

JUNE 26, 2018

Online customer training is experiencing a renaissance of sorts, as companies large and small discover its tremendous untapped value. Once considered a nice-to-have option for product and service providers, customer training is now considered a strategic necessity for businesses in every industry – and with good reason.

Compliance Training 99

Compliance Training Learning System Association Learning Management System Custom 99

Global eTraining

MARCH 28, 2024

This tool works alongside The Generator custom course builder to combine near-limitless artificial intelligence, thousands of hours of expert GeT content and unique company and project-specific workflows to create comprehensive online training programs in seconds.

Newsletter 95

Newsletter Authoring Tools Case Study Photoshop 95

EthosCE

DECEMBER 12, 2018

If you’re like most committed CME Directors, you avoid cutting corners when it comes to giving your students the best educational resources available. If you are the CME Director for a program seeking ACCME Accreditation or Reaccreditation, then you can’t afford to risk a Self Study that is compromised by poor data collectiving practices.

Director 40

Director Report Education Association LMS 40

eloomi

SEPTEMBER 10, 2019

Creating Learning Advocates. We sat down with Ali Soper, MicroLearn’s Creative Director, to share her thoughts on creating champions of learning. eloomi has partnered up with Microlearn, the British-based company, to provide our customers with over 150 titles of top-class microlearning modules. Play Video.

Create 40

Create microlearning Policies Director 40

Storyboard Hero

MARCH 7, 2024

A boardomatic is a visual representation of a story, created by compiling a series of images or storyboard frames into a video format. They serve as a roadmap for bringing the director’s vision to life on screen. Its primary purpose is to communicate the director’s vision and narrative intent to the production team.

Storyboard 52

Storyboard Camera Music Scanning 52

Elucidat

JULY 14, 2020

Hear how Joe Tischburn, Director of Talent Development and Engagement at Smart & Final, has used his own experience to inspire the next generation. Here are some top tips from Joe: Foster a culture that creates loyalty : Empower people to create their own family culture. Foster a culture that creates lifelong careers.

Create 52

Create Podcasts Podcaster Podcasting 52

Kapp Notes

NOVEMBER 23, 2015

Pasterfield: We create custom-made absorbing elearning for large, often global organizations. The first example I’d like to share is a gamified challenge created for a National Health Service (NHS) organisation in the UK. Game to help managers deal with difficult conversations created by Sponge UK. Here are some examples.

Director 100

Director Conversation Compliance Training Management 100

Global eTraining

MARCH 26, 2024

” William Myers Global eTraining Director of Operations The release of Autodesk 2025 content will further fulfill GeT’s continuous promise to offer the most up-to-date training content in the architecture, engineering, construction and manufacturing space. Interested in trying this course for free?

Global 64

Global Course Library Engineering 64

Cloudshare

OCTOBER 21, 2020

Like so many other events in 2020, this year’s Customer Education Management Association ( CEdMA ) conference went virtual for the first time. We spoke to CEdMA board members, as well as attendees of the event, to discuss how they found the new dynamic, as well as what they think about the future of Customer Education and Virtual Training. “We

Simulations 84

Simulations Education Custom Virtual World 84

Edume

FEBRUARY 7, 2022

Our platform is designed for businesses with a remote, deskless workforce that require continuous learning and ongoing skills training of all kinds (Health & Safety, customer service, compliance and onboarding), and immediate access to role-related information. What do existing customers say about eduMe? Who uses eduMe? Daniel L.,

Custom 52

Custom Compliance Training Metrics Lesson 52

Talented Learning

JUNE 29, 2019

This concept quickly gained traction and is now considered a cornerstone of customer-centered marketing and digital transformation. The premise is simple: To develop valuable relationships , organizations must involve customers in personalized experiences that are meaningful, genuine and useful. 3 Powerful Engagement Metrics.

Metrics 72

Metrics Market Custom Teach 72

Kitaboo

DECEMBER 20, 2023

Managing directors in EdTech startups play a crucial role in the development and execution of educational content. 4 Solutions to Overcome Challenges in K12 EdTech Startups Staying Informed Collaborating Effectively Adhering to Legal Standards Creating Innovative Content III. Table of Contents I.

Roles 59

Roles Management eBook Compliance Training 59

Limestone Learning

MARCH 1, 2024

Effective adoption of accessibility tools and best practices for creating accessible content. Topics covered: Creating a presentation from scratch or from a document. PT: Take Your Customer Experience to the Next Level with Customer Education How well do your customers know your product?

Free 52

Free Diversity Training Develop Authoring Tools 52

TechSmith Camtasia

SEPTEMBER 30, 2019

Avaya, a global provider of business collaboration and communications software and services, created a video library of resources for customers and employees. Back in 2011, Carl Knerr was the Services Director at Avaya. He was tasked with creating and implementing a library of training videos for Avaya products and services.

YouTube 75

YouTube Authoring Tools Custom Video 75