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How Intesa Sanpaolo Produced Over 1 Million Hours of Learning Content With Docebo

Docebo

needed to re-connect its learners to its L&D activities – it turned to Docebo to make it happen. We have given birth to a new service model, setting a disruptive approach. Intesa Sanpaolo S.p.A

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Docebo’s Mobile App Makes Learning Better

Docebo

Put The Power of The Docebo Learning Platform in The Hands of Your Learners, Literally, With Go.Learn. Docebo has some big news that we’re incredibly excited to announce: the latest version of our mobile app is here. Access the Docebo Platform Directly From Your Mobile Device.

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Docebo Customers and Experts share their Insights in a Series of L&D Webinars

Docebo

With a growing list of clients in Europe, including Deliveroo, Heineken, HP, L’Oréal, Revolut, Samsung, and TUV, we will also look to our customers to provide essential advice on their L&D journeys to success. Throughout the webinar series, we will be putting a spotlight on how teams such as Customer Success , Sales , L&D departments , and Partner Managers in tech and other fast growing companies across the region can: – Improve their customer service in the new normal.

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LMS Review: Docebo 7

Talented Learning

The Docebo LMS has come a long way since we first reviewed it in 2014. Here was my assessment at that time: Docebo is an excellent option for your first or second internal or extended enterprise LMS. In 2017, all of that remains true, but Docebo has grown in functionality and in the company’s ability to deliver. Three years ago, this vendor was happy to gobble up even the smallest LMS customers who educated and sold themselves via a free trial. What is Docebo?

The Docebo Discovery Lab: The Next Era of Mobile Learning

Docebo

It makes sense, considering consistency is key to providing each and every customer, both new and old, with the same experience – time and time again – to keep them coming back for more. . But these scenarios were all considerations Docebo wanted to solve when it started developing its Mobile App Publisher , which was released in June 2019. Can you give us an overview of Docebo’s new mobile app publisher and how it helps mobile learning efforts?

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What is Customer Training? (And how an LMS can help)

Docebo

One of the audiences for whom training will provide massive returns is your customers – not only will they appreciate having a centralized space to refer to when they have questions, but it will help them see results quicker. Let’s take a deep-dive into the importance of a customer training program and how you can make it work for your business. What is a Customer Training Program? Why is Customer Training important? Benefits of Customer Training.

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Maximize Your Learning Platform’s Potential With These Integrations

Docebo

Without this integration, you will have to manually cross-match your employee information with what is listed in your learning platform, creating potential misalignment across channels, and wasting time that could be better spent optimizing performance (or anything else for that matter!).

6 Tips To Improve Customer Service With Online Training

Docebo

How To Improve Customer Service With Online Training. The quality of your customer service has the potential to make or break your business. A negative experience can lead to bad word of mouth, unfavorable online reviews, and high customer complaint rates. A positive experience, on the other hand, has the power to boost your sales, increase customer loyalty, and ensure the future success of your organization. Develop simulations to build service skills.

The Importance of Listening to Your Customers (+How It Will Benefit Your Business)

Docebo

So, what about what our peers, managers, and customers have to say? In business, listening is one of the most important skills that you can have , especially if you take care of a team or have a customer-facing role. Your customers are the source of revenue for your business, and paying attention to them can be the difference between them closing the deal as happy new customers or walking away. Learning organizations have to be more service minded.”.

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Do we need product evangelists for each product/service?

Docebo

But the real factor that makes marketing more complex is that products and services are becoming more technological and therefore complex and so they require more knowledge to be used. The potential customer (in both the B2B and B2C markets) needs to be familiar with the product in advance: they have to know it BEFORE they buy it. In the B2B sector, sophisticated services that are widely used in mature markets (Ex. Customer/dealer academies for B2B and B2C.

How Nuxeo University Used Docebo to Develop The Heart of its Knowledge Management Strategy

Docebo

As a software company, Nuxeo needed a place to centralize its document and training activities – it turned to Docebo to make it happen. Because this is such an important aspect of our business, we chose Docebo to help us develop this strategy.

15 ways a successful LMS for onboarding can ramp velocity for your organization ???

Docebo

Whether you’re looking to train customers, partners, or employees, a learning management system (LMS) is the best tool to deploy the onboarding process and employee onboarding training. . Onboarding customers. #3. Decrease customer churn. Onboarding customers.

DoceboInspire Award Winners: Rookie of the Year and Best Achievement in Extended Enterprise Training

Docebo

While gathered in Atlanta with 400 of our customers, we were able to uncover the ways in which our customers champion learning. Today, we’re spotlighting the winners of two categories – Rookie of the Year and Best Achievement in Extended Enterprise Training – Rogers Electric and UiPath, and how they used the Docebo Learning Platform to reach their goals. Start writing your own success story and trial the Docebo Learning Platform free for 14 days!

GDPR: Docebo is ready – are you?

Docebo

The regulation gives EU citizens ultimate control over their personal data and will force businesses to spell out, in plain language, why they’re collecting a user’s data and if it will be used to create profiles of their actions and habits. Any business that conducts data processing that offer goods or service (by payment or for free) to EU citizens must comply with the requirements outlined in GDPR. Is Docebo GDPR compliant? Docebo is compliant to EU-U.S.

2020 LMS pricing guide: Here’s what makes up the cost ??

Docebo

Poor user experience and training can also cost us business partnerships and customer relationships that contribute to revenue flow. Here are some of the big questions to ask: How much additional revenue could you be pulling in with (successfully run) customer/partner training that they love?

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The Docebo Discovery Lab: The Experience Is Everything

Docebo

Uncover how Docebo’s unparalleled product experience comes to life. The goal is to create a consistently positive experience and at Docebo , this task is handled by a team of product experience designers led by Head of Design, Andrea Biraghi. “We This is a framework for creating a solution by first developing a thorough understanding of the people or users for whom you’re designing products or services. Design Thinking At Docebo.

How to Measure Real Learning Impact With Docebo & Formetris

Docebo

Perhaps one of the most frustrating parts of working in learning and development is spending so much time creating what you think are great learning programs, and then not being able to properly track their effectiveness. The configurable dashboards within Learning Platforms come with the assumption that you not only have hours to create and monitor reports, but that you can also easily evaluate the data presented to you and turn it into actionable next steps.

10 ways to calculate return on investment (ROI) for your LMS

Docebo

Being able to extend the reach of training to partners , customers , or members is one of the ways LMS solutions drive positive effects that turn into a funnel of untapped revenue. Related: Increase revenue with your extended enterprise LMS by enabling partners and customers. #2.

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3 Tips for Creating the Right Enterprise Learning Environment

Docebo

Enterprises can employ thousands, work with an equal number of partners, and serve customers across the globe. Basically, you want to put the tools that will actually be used in the learner’s hands and create scenarios they’ll likely encounter. That requires using purpose-built tools and best-of-breed platforms to efficiently create, manage and accelerate programs. The trick is to ensure you can scale at the speed of business, easily create content and manage programs.

What is a Learning Management System? (2019 Update)

Docebo

Online learning platforms, such as Docebo, go beyond basic LMS functionality by incorporating social learning features into the platform and leveraging Artificial Intelligence (AI). Sophisticated AI technology grows to understand each learner’s behaviour, creating unique, personalized learning experiences, and social learning lets learners consult peer mentors, ask questions, and collaborate. Cut down training/onboarding time for employees, customers, and partners.

Investing in Social and Informal Learning Klass Capital Acquires Controlling Stake in Docebo

Training Industry

Last November, Klass Capital its acquisition of the controlling stake in Docebo from Principia SGR. The private equity firm made its first investment in the company in February of this year; the initial $3 million in growth equity was raised by Docebo to accelerate the growth of its Software as a Service (SaaS) enterprise e-learning platform. Founded in 2005 and headquartered in Naples, Italy, Docebo is a cloud e-learning provider of SaaS learning management systems (LMS).

GDPR: Docebo is ready – are you?

Docebo

The regulation gives EU citizens ultimate control over their personal data and will force businesses to spell out, in plain language, why they’re collecting a user’s data and if it will be used to create profiles of their actions and habits. Any business that conducts data processing that offer goods or service (by payment or for free) to EU citizens must comply with the requirements outlined in GDPR. Is Docebo GDPR compliant? Docebo is compliant to EU-U.S.

5 Ways Performance Support Can Help You Amplify Productivity

Docebo

In fact, the method dates back over 40 years, only elevated today thanks to widely available technology and advancements in e-learning that deliver online performance support, creating conditions that make it an easy choice to include it in your L&D strategy.

Enhance Data Privacy Compliance with Multi-Version Privacy Policies in Docebo

Docebo

As the deadline for the General Data Protection Regulation (GDPR) fast approaches, Docebo has introduced a completely updated way for administrators to manage their privacy policies within the learning platform, which makes it easy to manage multi-version, multi-language privacy policies to meet regional data privacy compliance requirements. Reach the Privacy Policy tab, then flag the option in the first section to “Enable custom settings for this client.”.

Your Guide To LMS Integrations

Docebo

Taking a look at the various stacks of cloud-based services in use across an organization, you can quickly see that integrations are an important part of increasing workflows and efficiencies. Customer Relationship Management Integrations.

Is Open Source Ready for Extended Enterprise Learning?

Talented Learning

That can include any combination of: Customers and prospects. But extended enterprise deployments typically integrate with numerous other systems and tools, including customer relationship management , marketing automation, ecommerce, content management, customer support and more.

3 easy ways media companies can improve the quality of training content

Docebo

We borrowed a few tips from our friends at the learning content authoring tool Elucidat to compile a few best practices that media and publishing companies can use to improve the quality of learning content for partner training, internal employee training and customer training programs. Services like Elucidat make it easy to see what your training content will look like on different screen sizes. Docebo Blog ELEL

Webinar: A modern learning approach to boost sales training

Docebo

So many organizations have made a goal of learner-centric training, and so to explore this trend, Brandon Hall Group and Docebo co-hosted a webinar focused on learning management systems for ramping up sales training. They measure revenue, profitability, customer satisfaction, market share, among other things. Docebo’s newest application, Coach and Share, puts the learning in the employee’s hands. Your LMS can help call upon your experts to create and deliver content.

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What the Best eLearning Courses for Employee Onboarding Have in Common

Docebo

When talking about eLearning and best practices for course content, the old customer service analogy is fairly appropriate. You know the one I’m talking about: That everyone should work in the service industry at least once to understand how to give our baristas the respect they deserve? We get it: Creating beautiful course content with high production value be feel difficult and time consuming. Docebo Blog ELEL

3 Critical Questions To Ask A Learning Technology Vendor

Docebo

Most state-of-the-art learning platforms are Software as a Service (SaaS) solutions. Make sure your vendor has a wide set of well-documented REST APIs to ensure the possibility of creating an integration with any proprietary information systems you may have in place. Docebo is fully compliant with GDPR. The post 3 Critical Questions To Ask A Learning Technology Vendor appeared first on Docebo.

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Top 6 Corporate Learning Management Systems!

Your Training Edge

The ability to train customers in using your software or product itself, or to train franchise employees, is extremely valuable in this day and age. This will better help everyone have a grasp of what your product, service or brand is, and also what the main goal of your company is. An eLearning portal can be quickly created and courses released with the least amount of effort. Your training courses can be completely customized with the help of the Mindflash software.

DoceboInspire – Champions Of The Past

Docebo

Docebo has consistently been on the precipice of that change, making sure our technology helps our customers develop innovative learning solutions. At DoceboInspire , we want to celebrate the innovative strategies being developed and deployed by our customers, and have dedicated an entire evening to showcasing their achievements and learning from their successes. Patrick Veenhoff – Head of Learning & Development, Swisscom Enterprise Customers.

How To Promote Ongoing Online Training In Your Organization

Docebo

You may even want to create a training contract between the mentor and the employee to make sure that everyone is aware of the guidelines and desired outcome. To increase the effectiveness of your ongoing online training program you should customize your accountability standards based on the specific needs and goals of your employees. For example, a member of your customer service staff would have different standards than your sales supervisors or managers.

Ten Interactive Online Platforms to Deliver Holistic Learning to Students

Kitaboo

Docebo: This LMS is built on the philosophy of learn, coach and share. It has powerful tools to create, design, store, and deliver online learning with powerful track completion and assessment progress. Also Read: Best Practices in Creating SCORM Content for Your LMS.

Unlock your learning efforts with more web accessibility than ever before

Docebo

Docebo champions learning that is accessible to everyone. Drumroll please : Introducing Docebo’s accessibility launch to meet WCAG. Accessibility Requirements for ICT products and services. Lost business opportunities: Companies can’t generate new revenue streams by selling to partners and customers in certain industries if there are issues related to WCAG and inaccessibility. Drumroll please : Introducing Docebo’s accessibility launch to meet WCAG.

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3 Levels of Extended Enterprise LMS eCommerce

Talented Learning

Extended enterprise LMSs are the system of choice for organizations to train their prospects, customers and partners, but also for training companies, associations and any other entity that is selling content as a core business. Creating content is expensive and all content has a shelf life.

DoceboInspire Award Winners: Best Learning Experience Design & Best Use of E-Commerce

Docebo

But really, we do this for our customers, 400 of whom were able to attend this year’s conference. Today, we’re focusing on the winners of two categories – Best Learning Experience Design and Best Use of E-Commerce – Simcorp and ACP (Automóvel club de Portugal) , and how they used the Docebo Learning Platform to reach their goals. After identifying Docebo as the best solution, ACP started work on their intricate workflow, which consisted of twelve different steps.