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Best Practices to Ensure Successful Custom e-Learning Development

Infopro Learning

It is one of the major reasons companies have started relying more on custom e-learning development. This article will dig deeper into the various pointers to consider when customizing content for e-learning. The data collected through market analysis will allow you to document detailed strategies for e-learning development.

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Business Benefits of Customer Service Training Programs

Infopro Learning

Investing in customer service training is one of the best ways to increase customer retention and upscale customer satisfaction. But why are customer service training programs essential, and how can they benefit your business? Importance of Effective Customer Service Training. High customer retention rates.

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Outsourcing Custom E-Learning Development To Maximize ROI

Cognigix

To maintain excellence in customer service and a competitive edge in the current business environment, organizations need to continuously train their workforce. A custom eLearning program is designed to meet the specific training needs of an organization, increase relevance and engagement in the training resulting in better learning outcomes.

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The beauty of customer education

E-Learning Provocateur

Beauty is in the eye of the beholder, and I beheld much to admire in a recent podcast in which Hayley Curcio, Head of MECCAversity, shared the iconic retailer’s approach not only to training its workforce but also to educating its customers. ” I think those two observations describe customer education in a nutshell. .”

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How to Easily Create Powerful Customer Education

Spark Your Interest

Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. The benefits of customer education are many.

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How to Create Helpful Handover Documentation (+Template)

WhatFix

Regardless if we’re discussing a new employee, a change in job roles, or a project handover, having clear and comprehensive process documentation is crucial for a smooth transition. What Is Handover Documentation? Effective handover documentation should be clear, concise, and relevant to the context of the handover.

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The Essential Guide to Customer Training

Paradiso

Customer training is a critical aspect of ensuring the success of your products or services. This guide is designed to provide you with a comprehensive understanding of customer training , its importance, and how to implement effective strategies. What is Customer Training? What are the Benefits of Customer Training?