TechSmith Camtasia

AUGUST 10, 2020

A knowledge base is a set of organized information about your product or service that a reader can go through to learn about said product or service or how to solve related problems. Knowledge bases can be aimed at internal or external audiences and can serve different purposes. Ask the right questions.

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Knowledge Base Knowledge Scanning Write Blog 52

Matrix

OCTOBER 5, 2022

So, what is customer training in this greater picture, and why is it important for your company? What is customer training? As the name indicates, customer training is learning designed specifically for the people using your company’s products or services. Why is customer training beneficial for companies?

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Blended Learning Custom Benefits Create 73

Instancy

FEBRUARY 26, 2024

Introduction: For decades, Learning Management Systems (LMS) have served as the backbone of corporate training and customer education. Let’s explore how LLMs are transforming both corporate training and customer education. Unveiling a New Era in Learning: LLMs are not simply language bots.

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Blended Learning Custom Education LMS 52

Docebo

APRIL 20, 2020

One of the audiences for whom training will provide massive returns is your customers – not only will they appreciate having a centralized space to refer to when they have questions, but it will help them see results quicker. What is a Customer Training Program? Why is Customer Training important?

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IT Training Department Blog

NOVEMBER 2, 2023

Most company technology requires training but not necessarily custom training. When training is needed and the technology or process is custom then custom training is also needed. We understand that not all technologies require custom training. Otherwise, all the investment from the IT department is just wasted resources.

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Social Networks Technology Companies Custom 111

Infopro Learning

JULY 9, 2021

Over the last year and a half, organizations have been making changes to their products and services to better meet evolving customer needs. In addition, having the ability to answer any questions is critical to delivering quality customer service. Create Remote-Friendly Training Content. Final Note.

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BrainCert

DECEMBER 12, 2022

In this article, we will provide a step-by-step guide on how to create an effective and engaging eLearning curriculum. Step 1: Analyze Learner Needs Creating an effective eLearning curriculum requires careful consideration of the learners’ needs.

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Developing eLearning eLearning Strategy Blended Learning Develop 59

learnWorlds

JANUARY 18, 2022

When it comes to attracting and retaining customers, customer education offers the best solution. With a solid customer education program in place and the effective practice of educational marketing , a business can easily stand out from the competition and build a loyal customer base that keeps on growing and growing.

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Fly Plugins

MARCH 5, 2024

By participating in CME activities, healthcare professionals can continuously refine their skills, expand their knowledge base, and maintain competence in their respective specialties, ultimately leading to improved patient outcomes and a higher standard of care.

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LMS Industry Healthcare Learning Management System Compliance Training 216

Infopro Learning

NOVEMBER 8, 2022

Also, the millennial generation wants real-time, relevant information in rich media formats that can be used immediately and anywhere. It uses creative and innovative ways to make it easier for learners to understand and use the knowledge or skills at their jobs. There are several strategies to create intriguing content quickly.

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microlearning Strategy Solution Effectiveness 282

Lambda Solutions

JULY 5, 2023

Moodle Cloud, a cloud-based learning management system, provides a powerful platform for educators and trainers to create, manage, and deliver online courses. In this blog post, we will explore the key steps and features of Moodle Cloud to help you maximize its potential and create a successful online learning experience.

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TechSmith Camtasia

SEPTEMBER 9, 2019

Snagit now helps employees process information faster and with a professional polish that meets the high-quality expectations maintained by DFCU Financial. Features like the all-in-one capture, the blur tool , and the Snagit library make it much faster and easier for us to share information around the company,” said Vanessa. “I

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WhatFix

FEBRUARY 2, 2023

Back to Blog Employee Training How to Create an Effective Logistics Training Program (2023) February 2, 2023 Adelina Karpenkova Share on facebook Share on twitter Share on linkedin Training is an essential part of any successful logistics business.

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TechSmith Camtasia

FEBRUARY 24, 2020

Can you build a successful business without successful customers? But, most companies (both large and small) don’t invest enough time and energy in customer education — actually helping their customers learn to use your products. Customers feel anxiety when they try a new product or service.

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Hurix Digital

JUNE 21, 2019

Another report by CGS revealed that video-based learning is one of the top methods for effective learning. Creating learning videos or micro-learning videos is a blessing in disguise. In this article, we will explore the different verticals of video-based learning. How to Create Employee Training Videos?

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Hurix Digital

NOVEMBER 12, 2021

When it comes to ensuring the effectiveness of organizational training, custom training content plays an essential role in aligning the training material with the specific needs of employees, especially if you are looking to improve their performance and keep them engaged. What is custom training content?

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Yukon Learning

JUNE 15, 2023

Read on as we answer the “as heard in training” question: “ How do I create an accessibility checklist? “ If you’re tasked with creating an accessibility checklist, it can seem pretty overwhelming! How Should I Organize the Information? Not sure where to start? You’ve come to the right place!

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Ontuitive

MARCH 22, 2022

Creating a culture of knowledge sharing is crucial to long-term organizational success. Find out how Zeal’s Digital Adoption Platform supports a culture of knowledge sharing by delivering real-time, tailored content that automatically populates as users move through different software platforms. Model knowledge sharing behavior.

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Trust Collaboration Culture Knowledge 202

eLearning 24-7

FEBRUARY 23, 2023

Unlikely because unless you are an auditory learner, who can multi-task, the information you receive goes in one ear and out the other. I remember attending a virtual world workshop where the expert didn’t know how to create a virtual place where virtual folks could attend to acquire information, attend sessions, and so forth.

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Authoring Tools Harassment Training Authoring Tools 82

Fly Plugins

NOVEMBER 27, 2023

With WP Courseware, you not only get the essential tools to create and deliver your online courses but also a whole suite of additional functionalities. From awarding points and badges to creating leaderboards, you can create a fun and interactive learning environment for your students. Let’s start with the basics.

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Alternatives LMS Courseware Budget 130

Maestro

DECEMBER 15, 2022

There should also be a strong internal knowledge base in place so that learners can always access the information they need and explore the learning paths that interest them. See it in action: Custom knowledge base. See it in action: Transitions in Rise.

Blended Learning 52

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IT Training Department Blog

SEPTEMBER 14, 2023

Good software simulations create a world where mistakes are welcomed and learning is easy without the fear of irreversible consequences. This learning experience that good software simulations create helps employees transfer what they’re learning to their jobs. That means they feel loved and supported by their leaders.

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Simulations Software Simulation Software Learning Environment 98

WhatFix

FEBRUARY 23, 2023

Handover documentation refers to the essential or critical information that transfers a task, project, or job role from one person or team to another. This documentation typically includes information related to a project’s scope, duties, timeline, deadlines, budget, deliverables, challenges, and any other vital data.

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Epilogue Systems

JANUARY 11, 2024

A help desk serves as a critical junction between users, employees, or customers and the services or support they require. A help desk is essentially a resource intended for providing information and support related to a company’s or institution’s products and services. But what exactly is it? What is a Help Desk?

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Authoring Tools Job Roles Help 52

Epilogue Systems

JANUARY 11, 2024

A help desk serves as a critical junction between users, employees, or customers and the services or support they require. A help desk is essentially a resource intended for providing information and support related to a company’s or institution’s products and services. But what exactly is it? What is a Help Desk?

Authoring Tools 52

Authoring Tools Job Roles Help 52

Play.ht

APRIL 15, 2024

From customer support and content creation to messaging and search engines, the best AI chatbots of 2024 are giving their users efficiency, customization, and real-time interaction capabilities. Pros: Versatile across many use cases, from customer support to creative writing.

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Privacy Search Google Engineering 40

Learning Pool

NOVEMBER 8, 2023

While automation and AI will produce many efficiencies – which include making some roles and people redundant – they will also, by transforming business activities, create the need for new roles and new categories of knowledge workers. This gap is affecting areas like cybersecurity, productivity, competitiveness, and customer service.

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Industry Skills Technology Knowledge Worker 93

Docebo

SEPTEMBER 16, 2020

Whether you’re looking to train customers, partners, or employees, a learning management system (LMS) is the best tool to deploy the onboarding process and employee onboarding training. . Onboarding customers. #3. Decrease customer churn. Onboarding customers. Why use onboarding software? #2. Onboarding partners. #4.

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LMS Organization Case Study Learning Management System 246

learnWorlds

JANUARY 22, 2024

1 LearnWorlds LearnWorlds is an all-in-one platform with robust AI-powered capabilities that help you create, market, and sell online courses. It also supports the functionality to track conversions, create your membership site , and offer coaching programs. out of 5 based on Capterra’s user reviews. Let’s dive in! #1

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Kitaboo

APRIL 23, 2024

Organizations are diving deep into various technologies for the betterment of the skills and knowledge of their human assets. Here are some tips on creating robust employee training videos and choosing the right software to enhance employee development. Table of Contents I. Why Should You Employ Video Training Content for Employees?

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IT Training Department Blog

SEPTEMBER 11, 2023

Then the seemingly endless stream of phone calls and chat messages can easily overwhelm staff leading to decreased efficiency and customer satisfaction. In an ideal world, self-service options like knowledge bases and searchable help would be enough to address most issues. There are lots of issues with turnover and consistency.

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Diversity Training Help Companies Performance Support 101

Instancy

MARCH 1, 2024

Understanding the Challenge: LLMs are trained on massive amounts of text data, allowing them to generate human-quality text, translate languages, write different kinds of creative content, and answer your questions in an informative way. training materials, subject matter expert notes) based on the desired learning content.

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Learning Objects Content eLearning Quality 59

fewStones

APRIL 9, 2023

Step-by-Step Guide to Create an Interactive E-learning Video E-learning videos are widely used nowadays since they are perfect for training your employees and entertaining them at the same time. Selecting a useful and relevant topic is the first step in creating an interactive e-learning video.

Authoring Tools 52

Authoring Tools Interactive Video Guide 52

Instancy

JANUARY 31, 2023

Introduction Creating a mobile learning experience for your learners used to be a daunting task. With Instancy, you can create and manage your mobile learning content, including microlearning courses, assessments, and social learning features, all in one platform.

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Xyleme

SEPTEMBER 11, 2023

Intelligent content can help organizations improve their content creation, management, and delivery processes, and provide better customer experiences across multiple channels and devices. This could be a product catalog, a knowledge base, a customer service portal, or a marketing campaign.

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LearnDash

FEBRUARY 2, 2021

Customer service: Managing stress, practicing responses. Much of cognitive learning theory focuses on the mechanics of memory and the mapping of new information to preexisting mental schema. A cognitivist might focus on teaching learners concepts, and then helping them organize new information around those concepts.

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Learning Theory Theory Education Online 335

SweetRush

JULY 28, 2022

In our article Comparing Off-the-Shelf vs. Custom eLearning Solutions: Which Is Best? , we took an honest look at the benefits and potential pitfalls of buying a ready-made eLearning solution versus building something from scratch with a custom eLearning solution provider. What is custom learning? Why would we do this?

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Sexual Harassment Training Compliance Training Harassment Training Diversity Training 69