Remove Create Remove Custom Remove Integrate Remove Services

How to Create Customer Service Training Programs with an LMS

LearnUpon

Good customer service starts with hiring the right people; people who can communicate clearly, problem-solve and have effortless interpersonal skills. Once they’ve joined your team, your organization needs to ensure they can meet your customers needs through customer service training.

CRM-LMS Integration: A Smarter Choice for Customer Education

Talented Learning

Over the past decade, businesses large and small have widely embraced customer relationship management systems (CRM) , thanks largely to the remarkable rise of the world’s most popular cloud-based CRM, Salesforce.com. Customer Education: Where’s the Value?

6 Tips To Improve Customer Service With Online Training

Docebo

How To Improve Customer Service With Online Training. The quality of your customer service has the potential to make or break your business. A negative experience can lead to bad word of mouth, unfavorable online reviews, and high customer complaint rates.

4 Ways Integrating Your LMS Will Improve Your Business

Absorb LMS

Having software that can play well with others improves your business and integrating your LMS is no exception. Integrations make it easier than ever to elevate the benefits of a software suite while simultaneously cherry-picking the very best software to meet each business need.

How Is Digital Transformation Shaping Customer Experience?

Talented Learning

Today we feature insights about customer experience from Daniel Newman , Principal Analyst at Futurum Research and CEO of Broadsuite Media Group. As I’ve often said, digital transformation is about one thing – creating business value by improving customer experience.

Your Guide To LMS Integrations

Docebo

Your guide to all the necessary learning management system (LMS) integrations. What’s The Big Deal With LMS Integrations. According to Scott Brinker of the Chief Marketing Technologist Blog, the average enterprise uses 91 different cloud services in their marketing stacks alone.

8 Overlooked Mobile Learning Benefits For Customer Service Online Training

Litmos

Is mobile learning a viable addition for your customer service online training course? 8 Mobile Learning Benefits For Customer Service Online Training You Might Ignore. However, there is a variety of service roles that require remote access to online training materials.

Online Customer Training: Behind the Surge in Specialized Learning Systems

Talented Learning

Online customer training is experiencing a renaissance of sorts, as companies large and small discover its tremendous untapped value. The same study also found that the average renewal rate among trained software subscribers is 92%, compared to 80% for untrained customers.

Custom 105

Virtual Labs & LMS Integration for Enterprises

Cloudshare

User and customer education is a vital step toward maximizing the value of your company’s software solutions. There are many reasons why companies are turning to learning management system (LMS) virtual labs to streamline training, customer onboarding, and other procedures.

5 Must-Have LMS Integrations for Commercial Training Companies

Talented Learning

Employee learning platforms were created to support mandatory compliance training and talent development. Meanwhile, under the hood, commercial LMSs need to tightly integrate with a full stack of robust, reliable and complementary technologies to support end-to-end business operations.

Moodle Services Provider – How would you Choose the Right One?

Paradiso

Now that you’ve zeroed down on using Moodle for your training needs, next step would be to hire the right Moodle service provider. And we know it’s a daunting task, given the proliferation of Moodle service providers. Be aware of such service providers!

Podcast 19: Customer Education 101 – With Dave Derington of Azuqua

Talented Learning

EPISODE 19 – TOPIC SUMMARY AND GUEST: On our previous episode , we talked about the increasing popularity of customer success programs among high-growth companies – especially software-as-a-service (SaaS) vendors. But what role does customer education play in this process?

Using Integrity and Compliance to Create a Culture of Ethics

Interactive Services

Creating a culture of ethics is essential in the modern business world. The customer and stakeholder relationship depends on being perceived as having integrity and operating in an ethical manner. 3 Create a Culture of Communication.

Best Customer Education Blogs: 25 Must-Reads for Learning Professionals

Talented Learning

Which blogs offer the best advice about customer education practices, strategies and technologies? But with such phenomenal recent growth in the customer experience market, there is no obvious answer. The thirst for tools that drive profitable customer relationships seems unquenchable.

Everything You Must Know Before Selecting Gamification Services

Hurix Digital

Gamification integrates game strategies such as point scoring, competition features, rules of play, etc., An integral element of any learning or training program, gamification helps to simplify learning and make it more immersive and interactive through active participation and observation.

Empower your company trainings with Custom LMS by Paradiso Solutions

Paradiso

Most learning management systems can offer custom LMS solutions that could include features like changing the logo or the colors of your LMS. You’ll need to decide if including branding elements like a logo, company colors and custom URL is enough. Why you need a Custom LMS solution?

Custom 112

3 Critical Questions To Ask A Learning Technology Vendor

Docebo

IT’s concerns lie within the technical infrastructure of the solution, including system maintenance, integrations, security, plus how it would cooperate with existing IT systems. Most state-of-the-art learning platforms are Software as a Service (SaaS) solutions.

vendor 173

How To Integrate Automation Into Your Sales Process

Your Training Edge

For this post, we show you four ways you can integrate automation into your sales processes to save on both time and money. If only a few customization are required for each user, you may want to consider using tools such as email autoresponders to automate the process.

Sales 130

Learning The Language of Customer Education: A Pocket Guide

Talented Learning

We’re living in an increasingly customer-centered world. But what I don’t always get is how to distinguish one customer-centered business term from another. And where exactly does customer education fit in? Access (How easily can the customer do business with you?).

Essential LMS Integrations You Need for Better eLearning

LearnUpon

By integrating applications you already use, or intend to use, in your organization, you’ll get the most value and efficiency out of your LMS. There are many benefits to LMS integrations. In this post, we’ll delve into the most useful LMS integrations available. SSO Integrations.

Give power to your eLearning courses selling them with Moodle Shopify Integration

Paradiso

That solution is the powerful Moodle Shopify Integration. With this integration, companies and educational institutions can enjoy the shopping experience of Shopify right inside their Moodle instance. This is only one of the multiple Moodle Services we provide at our company.

Moodle 116

Custom eFrontPro Integrations Made Easy With Zapier

eFront

When it’s used in the enterprise space, a modern LMS should be able to connect to all kinds of internal (intranet) and third party (Cloud) services, programs and tools. You can find your API key in the System Settings > Integrations > APΙ page. More integration.

7 Popular Email Marketing Services Compared

LearnDash

The single-most important thing you can do is cultivate an email list of current and prospective customers for your online courses. What you might not know however is which email marketing service is best for you. Below are the most popular email marketing services available today.

Integrity is Critical in the Learning Industry

LearnDash

In any industry, the most important asset to a company is their customers. Do right by your customer-base, and your organization will experience success as well. For example, if you create a contract (or terms & agreement) with your customers – honor it.

Podcast 16: Integrated Learning Experiences – With Paul Morton of CrossKnowledge

Talented Learning

EPISODE 16 – TOPIC SUMMARY AND GUEST: Today we’re drilling down on a hot topic – integrated learning experiences. Paul is a smart, passionate learning technology professional who brings 20 years of hands-on instructional design, development and delivery know-how to customer challenges. Even with a limited scope and budget, organizations can achieve measurable success through integrated learning experiences. How does that differ from an integrated learning experience?

Integrity At The Heart of Your Brand

Interactive Services

When you hear the word “ integrity, ” you probably think of values and ethics. Integrity is part of a culture. What does it mean for your organization to have an ethical, integrity-centric culture, as opposed to one that is merely compliant?

Get Microsoft LMS integration to improve and enhance your eLearning experience

Paradiso

If you are looking for a personalized virtual education experience with Microsoft LMS integration, Let me tell you that Paradiso Solutions is the place to go. In fact, we are one of the few eLearning companies in the market that provides this integration.

A force to be reckoned with: Salesforce integrated with TalentLMS

TalentLMS

While TalentLMS is a hugely capable eLearning platform on its own, its capabilities grow exponentially (that’s mathspeak for “quite a lot”) when you take advantage of its myriads of integration possibilities. So what does this integration buy Salesforce-TalentLMS users?

All you need to know about the WordPress and TalentLMS integration

TalentLMS

You can play around with some basic settings to create a simple, one-page website or blog in just a few clicks. Here’s the thing: while you can find many eLearning or LMS WordPress themes online , you should know that WordPress doesn’t come with a native LMS integration.

Podcast Episode 2: Linking Customer Training and Business Success – With Sandi Lin

Talented Learning

On a regular basis, I’ll be interviewing some of the most knowledgeable professionals in the field of extended enterprise learning – including vendor executives, consultants, customers and more. KEY TAKEAWAYS: What drives organizations to invest in customer training initiatives?

How to Create Custom Buttons in Captivate

Integrated Learnings

Create custom versions of your button for each Captivate button state and import them using the Button object. You can reuse button graphics you have created in other programs in Captivate. Create a version of your button for each state. Create a button in Captivate.

11 Custom Learning Trends in 2018

Enyota Learning

In this blog, we will talk about the top custom learning trends to look out for in 2018. Although virtual reality has been out in the market for some time now, augmented reality and mixed reality are expected to bring new possibilities in creating deeply engaging learning content.

Trends 114

Why customer service soft skills training doesn't have to be so hard

Yarno

We’ve all heard the term “soft skills” before; it’s what stops us giving it right back when a customer yells at you because their food is five minutes late, or you took more than five minutes to resolve their complaint, or you won’t let them return a jacket without tags, which has a big stain on it that was there “before they bought it.” Empathetic to the customer’s complaint, or not. And what about the biggest, baddest, most billionaire-creating example of teaching soft skills?

How to Make A Thousand Training Videos for YouTube FAST (Customer Story)

TechSmith Camtasia

Avaya, a global provider of business collaboration and communications software and services, created a video library of resources for customers and employees. Back in 2011, Carl Knerr was the Services Director at Avaya. Tips for creating “findable” videos.

New: External LMS integration

Firmwater

We added a new external LMS integration feature that solves the challenges that come with distributing content as a training vendor. They are not interested in creating yet another account for each of their employees to take the training.