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Curated Insights: The Human Side of Extracting Business Value from Information

CLO Magazine

Creating high-quality insights requires critical thinking. Aligned insights have a direct relation to business performance metrics (growth of intellectual capital, employee engagement, financial return, sales growth, customer satisfaction, talent turnover, productivity) that you control and influence.

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Decisions, decisions. Business decisions.

Jay Cross

Creating useful, peer-rated FAQs and knowledge bases. Calculating life-time value of a learning “customer”. Creating a supportive organizational culture. Calculating life-time value of a learning “customer”. Creating a supportive organizational culture. Encouraging cross-functional gatherings.