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How to Easily Create Powerful Customer Education

Spark Your Interest

Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. The benefits of customer education are many.

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How to Design Performance-Based eLearning Interactions

Tim Slade

One of the most important lessons I learned when I first started designing and developing eLearning courses was the importance of building performance-based eLearning interactions. However, this wasn’t a lesson I learned quickly. Trust me, there’s a big difference!

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Steps to develop eLearning curriculum

BrainCert

In this article, we will provide a step-by-step guide on how to create an effective and engaging eLearning curriculum. Step 1: Analyze Learner Needs Creating an effective eLearning curriculum requires careful consideration of the learners’ needs.

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How to Develop a Custom LMS to Improve Corporate Learning

Paradiso

This growth can be attributed to the rising demand for instant access to knowledge and the effectiveness of employee training, which is prompting both small and large businesses to embrace learning management systems. How Does Custom LMS Development Enhance Business Performance?

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9 Simple Hacks to Write Better Knowledge Base Articles

TechSmith Camtasia

A knowledge base is a set of organized information about your product or service that a reader can go through to learn about said product or service or how to solve related problems. Knowledge bases can be aimed at internal or external audiences and can serve different purposes. Ask the right questions. Real-life example.

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Lessons learned from remote work: Giving employees the flexibility they need

TalentLMS

Before we talk about specific lessons, let’s look at why both are attracted to a more flexible work model. Understanding these preferences can motivate you to create a supportive and flexible work environment. Lesson #1: Embrace async work Be open to letting people work on their own time and communicate offline.

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10 Customer Service Coaching Tools

Ed App

Working in customer service is no walk in the park. It requires constant training, which can be difficult to sustain without proper customer service coaching tools. Through such platforms, you can easily create and deliver training materials such as courses, quizzes, and dialogue simulations. Cost: Free. Key Features: .