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Product Knowledge Training: Creating and Implementing a PKT Plan

Infopro Learning

Today businesses that provide quality customer experiences can set themselves apart from competitors and gain a more extensive base of loyal customers. This has led many organizations to look for ways to improve customer experiences. The 3rd step is the careful implementation of the product training program.

Knowledge 380
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Tips to Create an Internal Knowledge Base for Employees

EduPivot Knowledge Center

As a solution to this problem, the implementation of an internal knowledge base becomes increasingly essential, offering a centralized resource for employees to access valuable information, especially in time-sensitive situations. In this article, we will explain more about what an internal knowledge base is and why it’s important.

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4 Ways to Improve Your Product Knowledge Training Programs

Infopro Learning

Over the last year and a half, organizations have been making changes to their products and services to better meet evolving customer needs. Product training programs have long been an effective tool to help employees learn about new products and features. Develop Role-Based Learning Journeys.

Knowledge 410
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How to Easily Create Powerful Customer Education

Spark Your Interest

Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. The benefits of customer education are many.

Custom 188
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How AI-Based Custom eLearning Solutions are Transforming Employee Training

Dynamic Pixel

Unlock the potential of your workforce with AI-based custom eLearning solutions! Enter AI-powered customized eLearning, revolutionizing how organizations train their employees. This cutting-edge technology not only enhances the learning experience but also maximizes engagement and knowledge retention.

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Customer training: your ticket to stronger loyalty, retention, and brand advocacy

Docebo

One such activity, which yields massive returns, is customer training. . Let’s take a deep dive into the concept of customer education, and explore how you can create an external learning program for your organization. . What is customer training? Customer training examples. Why is customer training important?

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Selling Online Courses B2B and B2C Just Got Easier with the Latest Groups Plus Update

LearnDash

Hold on to your seats (pun intended) because we’ve just added the option for your customers to buy multiple seats to a course at once. The new Groups Plus update enables you to create teams outside organizations. We’ve added brand-new product names to match the new features. Bug Hunters, We Got You! Need Assistance?

Course 232