LearnDash

NOVEMBER 2, 2023

Hold on to your seats (pun intended) because we’ve just added the option for your customers to buy multiple seats to a course at once. The new Groups Plus update enables you to create teams outside organizations. We’ve added brand-new product names to match the new features. Bug Hunters, We Got You! Need Assistance?

Course 232

Course License Newsletter Upgrade 232

learnWorlds

JANUARY 22, 2024

In online commerce , selling digital products has become an increasingly lucrative venture for creators and entrepreneurs. As the demand for digital content continues to soar, finding the right platform to showcase and sell these products is paramount. out of 5 based on Capterra’s user reviews. Let’s dive in! #1 Who is it for?

Authoring Tools 59

Authoring Tools Platform Digital Productivity 59

Paradiso

SEPTEMBER 13, 2023

This growth can be attributed to the rising demand for instant access to knowledge and the effectiveness of employee training, which is prompting both small and large businesses to embrace learning management systems. How Does Custom LMS Development Enhance Business Performance?

Association Learning Management System 91

Association Learning Management System LMS Diversity Training Compliance Training 91

Matrix

OCTOBER 5, 2022

So, what is customer training in this greater picture, and why is it important for your company? What is customer training? As the name indicates, customer training is learning designed specifically for the people using your company’s products or services. Why is customer training beneficial for companies?

Blended Learning 73

Blended Learning Custom Benefits Create 73

Instancy

FEBRUARY 26, 2024

Introduction: For decades, Learning Management Systems (LMS) have served as the backbone of corporate training and customer education. Let’s explore how LLMs are transforming both corporate training and customer education. Adaptive Content Generation: Need training on a new product or process?

Blended Learning 52

Blended Learning Custom Education LMS 52

TalentLMS

JULY 24, 2023

Customer support teams are the unsung heroes of every business. They ensure customer satisfaction, loyalty, and retention. In this article, we will explore effective strategies for supporting your customer support team, focusing on open communication, teamwork, motivation, training, and work-life balance.

Performance Support 93

Performance Support Support Teams Custom 93

TechSmith Camtasia

AUGUST 10, 2020

A knowledge base is a set of organized information about your product or service that a reader can go through to learn about said product or service or how to solve related problems. Knowledge bases can be aimed at internal or external audiences and can serve different purposes. Ask the right questions.

Knowledge Base 52

Knowledge Base Knowledge Scanning Write Blog 52

Kitaboo

JUNE 6, 2022

You’d like to buy some of your courses from off-the-shelf content providers, but you may like to create custom courses in-house for certain topics. Just creating HTML5 interactivities won’t do. Therefore, it has become a prerequisite to selling eLearning products. This is where SCORM compliance plays a crucial role. .

SCORM 52

SCORM Compliance Training LMS Authoring Tools 52

Docebo

APRIL 20, 2020

One of the audiences for whom training will provide massive returns is your customers – not only will they appreciate having a centralized space to refer to when they have questions, but it will help them see results quicker. What is a Customer Training Program? Why is Customer Training important?

LMS 133

LMS Custom Brandon Hall Help 133

learnWorlds

JANUARY 18, 2022

When it comes to attracting and retaining customers, customer education offers the best solution. With a solid customer education program in place and the effective practice of educational marketing , a business can easily stand out from the competition and build a loyal customer base that keeps on growing and growing.

Custom eLearning Development 131

Custom eLearning Development Custom Education Program 131

IT Training Department Blog

NOVEMBER 2, 2023

Most company technology requires training but not necessarily custom training. When training is needed and the technology or process is custom then custom training is also needed. We understand that not all technologies require custom training. Want to know what improved productivity leads to?

Social Networks 111

Social Networks Technology Companies Custom 111

Ninja Tropic

NOVEMBER 23, 2022

Product Knowledge Training: Everything You Need to Know. Then you need one thing: excellent customer service and happy customers (okay fine; that’s two things!). . What Is Product Knowledge? Why Is Product Knowledge Important & What Are the Benefits? What Is Product Knowledge?

Productivity 52

Productivity Product Knowledge Blended Learning 52

Ninja Tropic

NOVEMBER 23, 2022

Product Knowledge Training: Everything You Need to Know. Then you need one thing: excellent customer service and happy customers (okay fine; that’s two things!). ?. What Is Product Knowledge? Why Is Product Knowledge Important & What Are the Benefits? What Is Product Knowledge?

Productivity 52

Productivity Product Knowledge Blended Learning 52

eLearning 24-7

APRIL 6, 2023

People love product reviews, okay some people. Next week, I will be doing a product review only on BizAcademy, an impressive system around experts, with cohort-based learning at its core. You can create your own name for the program, description, what projects are tied to said program, what are the objectives, and who owns what.

Productivity 78

Productivity Product Scanning Metrics 78

Ed App

NOVEMBER 9, 2022

The better you know the product, the more effective you will be in generating sales. Product expertise comes from great training. To get you started, read through our most recommended product training platforms below. Product Training Platform #1 – EdApp. Product Training Platform # 2 – WorkRamp.

Authoring Tools 40

Authoring Tools Platform Productivity Product 40

TOPYX LMS

JULY 24, 2017

Corporate Online Learning Trends Can Boost Employee Productivity . They want to know which trends are noteworthy, and which can facilitate a productive workplace. Read on to discover a few online learning trends that can bolster company culture and increase employee productivity in 2017. 2017 has been no exception.

Trends 182

Trends Online Learning Productivity Product 182

Infopro Learning

NOVEMBER 8, 2022

Microlearning courses are usually 10 minutes long, and creating high engagement in this time frame is imperative for learning leaders. There are several strategies to create intriguing content quickly. Add Scenario-based Learning for Better Real-world Understanding. Choose Mobile Customization for Seamless Learning.

microlearning 282

microlearning Strategy Solution Effectiveness 282

Epilogue Systems

MARCH 23, 2023

Customer success (CS) is a component of the SaaS industry that is taking on more and more significance. Yet, customer success in SaaS is still a relatively young area, and entering something you don’t fully understand might be challenging. Customer success in SaaS definition What is customer success?

Custom 52

Custom Metrics Adoption Adopt 52

TechSmith Camtasia

FEBRUARY 24, 2020

Can you build a successful business without successful customers? But, most companies (both large and small) don’t invest enough time and energy in customer education — actually helping their customers learn to use your products. Customers feel anxiety when they try a new product or service.

Custom 92

Custom Education Content TechSmith 92

TOPYX LMS

JULY 24, 2017

Corporate Online Learning Trends Can Boost Employee Productivity . They want to know which trends are noteworthy, and which can facilitate a productive workplace. Read on to discover a few online learning trends that can bolster company culture and increase employee productivity in 2017. 2017 has been no exception.

Trends 140

Trends Online Learning Productivity Product 140

Fly Plugins

MARCH 5, 2024

By participating in CME activities, healthcare professionals can continuously refine their skills, expand their knowledge base, and maintain competence in their respective specialties, ultimately leading to improved patient outcomes and a higher standard of care.

LMS 219

LMS Healthcare Learning Management System Industry Compliance Training 219

TechSmith Camtasia

SEPTEMBER 9, 2019

However, they found that free system tools hindered productivity and turned to TechSmith for help. While Vanessa was struggling to create high-quality images for the DFCU Financial IT knowledgebase, tellers at branches across the state were also struggling with the limitations of the built-in tools. Learn More. The Results.

Quality 75

Quality SnagIt Custom TechSmith 75

Coassemble

FEBRUARY 4, 2021

Here’s a scenario we’ve seen regularly: a SaaS company launches a new product feature. Customer Success was given no training to understand how to support customers for the launch. Because the company did not prime their team by delivering product knowledge training before launching the update.

Productivity 52

Productivity Product Knowledge Guide 52

Hurix Digital

JUNE 21, 2019

Another report by CGS revealed that video-based learning is one of the top methods for effective learning. Creating learning videos or micro-learning videos is a blessing in disguise. In this article, we will explore the different verticals of video-based learning. How to Create Employee Training Videos?

Custom eLearning Development 82

Custom eLearning Development Compliance Training Video Create 82

Unboxed

OCTOBER 26, 2018

Technology has changed how people shop and what they expect from customer service representatives. Unfortunately, most customer service training hasn’t kept pace with the rate of technology and customer expectations. Who Is the Modern Customer? Train on your company’s knowledge base. So, where do you start?

Customer Service 51

Customer Service Custom Services Training 51

Docebo

SEPTEMBER 16, 2020

Whether you’re looking to train customers, partners, or employees, a learning management system (LMS) is the best tool to deploy the onboarding process and employee onboarding training. . Onboarding customers. #3. Decrease customer churn. Maximize productivity. Onboarding customers. Why use onboarding software? #2.

LMS 246

LMS Organization Case Study Learning Management System 246

Maestro

DECEMBER 15, 2022

It’s about much more than flashy products or the latest buzzwords—it’s keeping a pulse on what it will take for your organization to stay competitive in the years ahead. There should also be a strong internal knowledge base in place so that learners can always access the information they need and explore the learning paths that interest them.

Blended Learning 52

Blended Learning Compliance Training Trends Create 52

Ed App

JULY 29, 2022

Working in customer service is no walk in the park. It requires constant training, which can be difficult to sustain without proper customer service coaching tools. Through such platforms, you can easily create and deliver training materials such as courses, quizzes, and dialogue simulations. Cost: Free. Key Features: .

Customer Service 40

Customer Service Coaching Services Authoring Tools 40

TechSmith Camtasia

SEPTEMBER 30, 2019

Avaya, a global provider of business collaboration and communications software and services, created a video library of resources for customers and employees. Avaya’s video articles receive significantly more page views than their text-based articles. Tips for creating “findable” videos. At a glance. The Problem.

YouTube 75

YouTube Authoring Tools Custom Video 75

Epilogue Systems

JANUARY 11, 2024

A help desk serves as a critical junction between users, employees, or customers and the services or support they require. A help desk is essentially a resource intended for providing information and support related to a company’s or institution’s products and services. But what exactly is it?

Authoring Tools 52

Authoring Tools Job Roles Help 52

Epilogue Systems

JANUARY 11, 2024

A help desk serves as a critical junction between users, employees, or customers and the services or support they require. A help desk is essentially a resource intended for providing information and support related to a company’s or institution’s products and services. But what exactly is it?

Authoring Tools 52

Authoring Tools Job Roles Help 52

Ontuitive

MARCH 22, 2022

Creating a culture of knowledge sharing is crucial to long-term organizational success. It not only increases productivity and trust, but empowers employees to do their jobs more effectively and efficiently. Knowledge sharing also encourages employees to build relationships, collaborate, and connect. Conclusion.

Trust 202

Trust Collaboration Culture Knowledge 202

Xyleme

SEPTEMBER 11, 2023

Intelligent content can help organizations improve their content creation, management, and delivery processes, and provide better customer experiences across multiple channels and devices. This could be a product catalog, a knowledge base, a customer service portal, or a marketing campaign.

LCMS 52

LCMS Xyleme Portal Customer Service 52

Cloudshare

JANUARY 4, 2021

Ready to start 2021 strong with an awesome customer education program done right? Here are 5 must-haves to take your customer education to the next level this year. When implemented intelligently, customer education programs can help with improving many of the key metrics that organizations put on their roadmap.

Education 52

Education Custom Atlassian Apple 52

Ed App

MAY 3, 2022

Using tools to improve retail customer service is essential to help onboard, train, and manage your employees. To help you with this, we’ve rounded up 10 tools to improve retail customer service to help rack up sales and meet your goals. Tool to Improve Retail Customer Service #1 – EdApp. Custom course development.

Customer Service 40

Customer Service Services Authoring Tools Custom 40

fewStones

APRIL 9, 2023

Step-by-Step Guide to Create an Interactive E-learning Video E-learning videos are widely used nowadays since they are perfect for training your employees and entertaining them at the same time. Selecting a useful and relevant topic is the first step in creating an interactive e-learning video.

Authoring Tools 52

Authoring Tools Interactive Video Guide 52

Ontuitive

SEPTEMBER 1, 2021

Zeal is a universal digital adoption platform that sits on top of any enterprise or custom software, desktop and web-based application to increase software adoption and knowledge retention for employees. Do you have desktop applications or other custom or homegrown applications that need support? Content creation.

Adoption 130

Adoption Adopt Authoring Tools Digital 130