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Tips to Create an Internal Knowledge Base for Employees

EduPivot Knowledge Center

As a solution to this problem, the implementation of an internal knowledge base becomes increasingly essential, offering a centralized resource for employees to access valuable information, especially in time-sensitive situations. In this article, we will explain more about what an internal knowledge base is and why it’s important.

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How to Easily Create Powerful Customer Education

Spark Your Interest

Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. The benefits of customer education are many.

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What is customer training? Benefits and how to successfully create it

Matrix

So, what is customer training in this greater picture, and why is it important for your company? What is customer training? As the name indicates, customer training is learning designed specifically for the people using your company’s products or services. Why is customer training beneficial for companies?

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Not Every Employee Is Comfortable with Technology: Empower Them with Custom Training for Company Technology

IT Training Department Blog

Most company technology requires training but not necessarily custom training. When training is needed and the technology or process is custom then custom training is also needed. We understand that not all technologies require custom training. Otherwise, all the investment from the IT department is just wasted resources.

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How to Communicate your Enterprise Gamification Project: Best Practices

Gameffective

When you launch an enterprise gamification project, you have to create credible and repeated communications with employees. You should always consider your enterprise gamification projects as an opportunity to communicate with employees about your organization’s goals, rules of conduct, expectations, best practices and knowledge base.

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How To Quickly Create Documentation Without Compromising Quality (Customer Story)

TechSmith Camtasia

Part of our IT strategy is to first try to use the tools included in our operating system,” said Vanessa Dinn, IT project manager at DFCU Financial. Vanessa is now able to create clear, concise manuals for the company’s IT knowledge base. But the results always looked choppy and unprofessional. Learn More. The Results.

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How to Create Helpful Handover Documentation (+Template)

WhatFix

Regardless if we’re discussing a new employee, a change in job roles, or a project handover, having clear and comprehensive process documentation is crucial for a smooth transition. Handover documentation refers to the essential or critical information that transfers a task, project, or job role from one person or team to another.