Remove Create Remove Custom Remove Knowledge Base Remove Reputation
article thumbnail

How to Easily Create Powerful Customer Education

Spark Your Interest

Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. The benefits of customer education are many.

Custom 188
article thumbnail

Crafting Training Videos for Employees: A Guide

Kitaboo

Organizations are diving deep into various technologies for the betterment of the skills and knowledge of their human assets. Here are some tips on creating robust employee training videos and choosing the right software to enhance employee development. Consider scalability and customization options to accommodate future growth.

Video 52
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Understanding the Role and Impact of a Help Desk Job

Epilogue Systems

A help desk serves as a critical junction between users, employees, or customers and the services or support they require. It is the first point of contact that handles customer queries, IT issues, or service-related problems. These tickets serve as records of customer issues and their status. But what exactly is it?

article thumbnail

Understanding the Role and Impact of a Help Desk Job

Epilogue Systems

A help desk serves as a critical junction between users, employees, or customers and the services or support they require. It is the first point of contact that handles customer queries, IT issues, or service-related problems. These tickets serve as records of customer issues and their status. But what exactly is it?

article thumbnail

Choosing the Right LMS Vendor: A Strategic Approach

Appsembler

Discover the key considerations when choosing an LMS vendor, including cost and pricing models, scalability, user-friendliness, learning management features, support and training options, security and data privacy, as well as vendor reputation and reliability. “ With Appsembler, we can give our users quick wins very early.

vendor 52
article thumbnail

Product Knowledge Training: Everything You Need to Know

Ninja Tropic

Product Knowledge Training: Everything You Need to Know. Then you need one thing: excellent customer service and happy customers (okay fine; that’s two things!). . What Is Product Knowledge? Why Is Product Knowledge Important & What Are the Benefits? To do that, product knowledge is imperative.

article thumbnail

Product Knowledge Training: Everything You Need to Know

Ninja Tropic

Product Knowledge Training: Everything You Need to Know. Then you need one thing: excellent customer service and happy customers (okay fine; that’s two things!). ?. What Is Product Knowledge? Why Is Product Knowledge Important & What Are the Benefits? To do that, product knowledge is imperative.