Instancy

FEBRUARY 26, 2024

Introduction: For decades, Learning Management Systems (LMS) have served as the backbone of corporate training and customer education. Let’s explore how LLMs are transforming both corporate training and customer education. Adaptive Content Generation: Need training on a new product or process?

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IT Training Department Blog

NOVEMBER 2, 2023

Most company technology requires training but not necessarily custom training. When training is needed and the technology or process is custom then custom training is also needed. Lack of training leads to job frustration which leads to high employee turnover.

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Docebo

APRIL 20, 2020

One of the audiences for whom training will provide massive returns is your customers – not only will they appreciate having a centralized space to refer to when they have questions, but it will help them see results quicker. What is a Customer Training Program? What is a Customer Training Program?

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TalentLMS

JULY 24, 2023

Customer support teams are the unsung heroes of every business. They ensure customer satisfaction, loyalty, and retention. While job-related training is important, it’s equally vital to provide continuous support and empower these teams to thrive. Moreover, supported team members are more likely to perform at their best.

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Paradiso

SEPTEMBER 13, 2023

This growth can be attributed to the rising demand for instant access to knowledge and the effectiveness of employee training, which is prompting both small and large businesses to embrace learning management systems. How Does Custom LMS Development Enhance Business Performance?

Association Learning Management System 91

Association Learning Management System LMS Diversity Training Compliance Training 91

MobileTrain

MARCH 31, 2024

However, one often overlooked aspect of efficiency is its impact on customer satisfaction. This article will explore the symbiotic relationship between efficient teams and improved customer satisfaction and how AI revolutionises this dynamic.

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Kitaboo

APRIL 23, 2024

Video training content is highly effective for corporate training, which enhances the overall learning experience of employees. Organizations are diving deep into various technologies for the betterment of the skills and knowledge of their human assets. Why Should You Employ Video Training Content for Employees?

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TechSmith Camtasia

AUGUST 10, 2020

A knowledge base is a set of organized information about your product or service that a reader can go through to learn about said product or service or how to solve related problems. Knowledge bases can be aimed at internal or external audiences and can serve different purposes. Ask the right questions. Real-life example.

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WhatFix

FEBRUARY 2, 2023

Back to Blog Employee Training How to Create an Effective Logistics Training Program (2023) February 2, 2023 Adelina Karpenkova Share on facebook Share on twitter Share on linkedin Training is an essential part of any successful logistics business. What is Logistics Training?

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learnWorlds

JANUARY 18, 2022

When it comes to attracting and retaining customers, customer education offers the best solution. With a solid customer education program in place and the effective practice of educational marketing , a business can easily stand out from the competition and build a loyal customer base that keeps on growing and growing.

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Infopro Learning

NOVEMBER 8, 2022

Organizations are racing to adopt a comprehensive learning and development strategy to optimize remote employee training efforts. Microlearning is the most proficient way of consuming the learning content daily and training on specific skills. There are several strategies to create intriguing content quickly.

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IT Training Department Blog

SEPTEMBER 11, 2023

Then the seemingly endless stream of phone calls and chat messages can easily overwhelm staff leading to decreased efficiency and customer satisfaction. In an ideal world, self-service options like knowledge bases and searchable help would be enough to address most issues. Reduced workload for the help desk staff.

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Fly Plugins

MARCH 5, 2024

A Healthcare LMS is a powerful tool designed specifically for the medical industry to facilitate online training, education, and performance management. It provides a centralized hub for e-learning, tracking progress, and evaluating competency in medical knowledge and skills. What is a Healthcare LMS?

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Kitaboo

JUNE 6, 2022

You’d like to buy some of your courses from off-the-shelf content providers, but you may like to create custom courses in-house for certain topics. Just creating HTML5 interactivities won’t do. Online corporate training and the education sector are witnessing immense growth year on year. In conclusion.

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Hurix Digital

NOVEMBER 12, 2021

When it comes to ensuring the effectiveness of organizational training, custom training content plays an essential role in aligning the training material with the specific needs of employees, especially if you are looking to improve their performance and keep them engaged. What is custom training content?

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Maestro

DECEMBER 15, 2022

The learning landscape is quickly evolving—are you keeping up with the latest trends in employee training and development? Check out this roundup of trends in employee training and development (plus some practical examples from our team) for fresh inspiration and new ideas for delivering effective learning experiences.

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Unboxed

OCTOBER 26, 2018

Technology has changed how people shop and what they expect from customer service representatives. Unfortunately, most customer service training hasn’t kept pace with the rate of technology and customer expectations. Who Is the Modern Customer? What does this mean for your training? So, where do you start?

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Schoox

DECEMBER 15, 2023

What is extended enterprise training? Extended enterprise training refers to learning initiatives designed for and delivered to different groups of learners who may or may not be direct employees of your organization. These learners could be third-party resellers of your products, employees at a partner company, or customers.

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Elucidat

OCTOBER 26, 2021

E mployee training and development programs provide the perfect opportunity to expand the knowledge base within your organization. Employee training is vitally important to the success of a competitive workforce. A high-quality training program can do exactly that. 5 reasons why employee training is important.

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TechSmith Camtasia

SEPTEMBER 30, 2019

Avaya, a global provider of business collaboration and communications software and services, created a video library of resources for customers and employees. Avaya’s video articles receive significantly more page views than their text-based articles. Using YouTube for training. Tips for creating “findable” videos.

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IT Training Department Blog

SEPTEMBER 14, 2023

One of the most important aspects of training employees on software is to provide them with a safe environment to learn in. Good software training with simulations seamlessly transitions employees from novice to exactly as proficient as they need to succeed in their jobs within a safe and controlled environment.

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IT Training Department Blog

MARCH 5, 2024

When it comes to creating contextual support in a software application your company is making, you have options. But there’s nothing that stops them from being the perfect solution for creating contextual help in your company’s software. Primary purpose?

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Ed App

JULY 29, 2022

Working in customer service is no walk in the park. It requires constant training, which can be difficult to sustain without proper customer service coaching tools. Through such platforms, you can easily create and deliver training materials such as courses, quizzes, and dialogue simulations. Cost: Free.

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eLearning 24-7

MAY 31, 2018

If your company, business, association and firm are one of the hundreds of thousands places out there that provide customer training, this post is for you. Not only that, but it will resolve and solve for that matter a lot of challenges, issues and even worries on the part of each and every one of them – i.e. your customer base.

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Roundtable Learning

SEPTEMBER 2, 2021

Your brand says a lot about who your organization is, but how can you leverage your brand in employee training and development? . At Roundtable Learning, we work with clients across industries to create one-of-a-kind training programs that reflect their brand identity. Custom vs. Off-The-Shelf Training Content.

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TalentLMS

APRIL 21, 2023

Artificial intelligence (AI) has an impact on many industries, and education and training are no exception. Artificial intelligence in training is significantly transforming employee learning and development. Solving problems faster helps build stronger customer relationships. So how about learning and development?

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Epilogue Systems

MARCH 23, 2023

Customer success (CS) is a component of the SaaS industry that is taking on more and more significance. Yet, customer success in SaaS is still a relatively young area, and entering something you don’t fully understand might be challenging. Customer success in SaaS definition What is customer success?

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WhatFix

MAY 11, 2023

Back to Blog Employee Training & Development 14 Types of Employee Training Programs (+Benefits, Examples) May 11, 2023 Disha Gupta Any company that invests in workplace training is investing in its own success. What are different types of workplace training programs for employees? Why is Employee Training Important?

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TechSmith Camtasia

FEBRUARY 24, 2020

Can you build a successful business without successful customers? But, most companies (both large and small) don’t invest enough time and energy in customer education — actually helping their customers learn to use your products. Customers feel anxiety when they try a new product or service.

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OpenSesame

OCTOBER 26, 2023

There are surprising benefits of “required” training that go beyond compliance and risk management. Compliance training is the backbone of an organization’s learning program and serves as a powerful tool for organizations to tick myriad regulatory checkboxes.

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Hurix Digital

JUNE 21, 2019

The study also reveals that organizations are more inclined towards training their employees so much so that for 69% of businesses, talent is the highest priority. Another report by CGS revealed that video-based learning is one of the top methods for effective learning. Why Video-Based Learning?

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Ed App

MAY 3, 2022

Using tools to improve retail customer service is essential to help onboard, train, and manage your employees. With the ability to automate certain tasks and provide training and learning resources, they’re handy companions that will contribute to the success of your store. Cost: Available upon request. Customizable dashboard.

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Arlo Training & Events Software

MAY 30, 2021

Hey, business and leadership training providers! I’ve been up to my usual tricks – automating thousands of course management processes, managing and storing complex data, and maximizing the impact of training websites. You can customize each email and add attachments such as pre-reading. How’s your week going? Take a seat.

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learnWorlds

APRIL 4, 2023

While this is good news for employees offering more flexibility and work-life balance, it forces employers to face yet another dilemma: how to effectively train employees at remote locations. This complicates training and especially anything that needed to be done on-site and in person. What is Remote Training?

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Docebo

SEPTEMBER 16, 2020

Onboarding materials help us manage, deliver, and measure an organization’s onboarding process and new hire training programs. . Whether you’re looking to train customers, partners, or employees, a learning management system (LMS) is the best tool to deploy the onboarding process and employee onboarding training. .

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IT Training Department Blog

AUGUST 3, 2023

One essential part of enabling employees to do their job better with technology is training. It helps ensure employees can do their job with standard company systems as well as anything custom. It may not be the applications that are custom, either. You can’t have technical enablement without training.

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Yukon Learning

JUNE 15, 2023

Read on as we answer the “as heard in training” question: “ How do I create an accessibility checklist? “ If you’re tasked with creating an accessibility checklist, it can seem pretty overwhelming! Not sure where to start? You’ve come to the right place! Why Do I Need an Accessibility Checklist?

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