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Customer training: your ticket to stronger loyalty, retention, and brand advocacy

Docebo

One such activity, which yields massive returns, is customer training. . Let’s take a deep dive into the concept of customer education, and explore how you can create an external learning program for your organization. . What is customer training? Customer training examples. Why is customer training important?

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What is customer training? Benefits and how to successfully create it

Matrix

So, what is customer training in this greater picture, and why is it important for your company? What is customer training? As the name indicates, customer training is learning designed specifically for the people using your company’s products or services. Why is customer training beneficial for companies?

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7 Benefits of Building a Customer Education Program [Guide]

learnWorlds

When it comes to attracting and retaining customers, customer education offers the best solution. With a solid customer education program in place and the effective practice of educational marketing , a business can easily stand out from the competition and build a loyal customer base that keeps on growing and growing.

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How Do I Create an E-Learning Accessibility Checklist?

Yukon Learning

Read on as we answer the “as heard in training” question: “ How do I create an accessibility checklist? “ If you’re tasked with creating an accessibility checklist, it can seem pretty overwhelming! Note : Expect Web Content Accessibility Guidelines to be updated from WCAG 2.1 Not sure where to start?

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WalkMe vs Zeal: Which digital adoption platform is better for your business?

Ontuitive

Zeal is a universal digital adoption platform that sits on top of any enterprise or custom software, desktop and web-based application to increase software adoption and knowledge retention for employees. Does your company use applications that aren’t web-native? Working across multiple applications.

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10 Tools to Improve Retail Customer Service

Ed App

Using tools to improve retail customer service is essential to help onboard, train, and manage your employees. To help you with this, we’ve rounded up 10 tools to improve retail customer service to help rack up sales and meet your goals. Tool to Improve Retail Customer Service #1 – EdApp. Custom course development.

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Understanding the Role and Impact of a Help Desk Job

Epilogue Systems

A help desk serves as a critical junction between users, employees, or customers and the services or support they require. It is the first point of contact that handles customer queries, IT issues, or service-related problems. These tickets serve as records of customer issues and their status. But what exactly is it?