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Formal Learning All the Way.Baby

Kapp Notes

The processes have been formalized, in knowledge work, many of the processes are formalized. We like to think knowledge workers spend all day "problem-solving" but in reality they spend all day finding out what procedure should be followed in what situation.

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The Rise of the Servant Leader

CLO Magazine

In the 20th century, information became as important as materials, leading to what my friend and mentor Peter Drucker called knowledge work. People were no longer viewed as mere “hired hands,” and managers had to learn to encourage and inspire those who worked with them. It’s a lofty concept. The manager did neither.

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What is the Important Work?

Clark Quinn

This isn’t news: things are moving faster, we’re having less resources available, our competition is more agile, the amount of relevant information is increasing, customers are more aware, the list goes on. Not surprisingly for regular readers, I think that the nature of work is changing. create new processes.

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Concept Worker

Tony Karrer

But then he describes how we've really moved on past that to a new age where the dominant value for most organizations are created by high-end knowledge workers working on concepts. But, I actually think we should be focused on the emphasis on the type of knowledge work and the type of workers. In other words.

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Performance Support in 2015

Tony Karrer

You will get help when you: Try to find the right project, start the project, perform the project, complete the project Hire someone Sell a house Improve customer satisfaction ( data driven ). We are already seeing this in terms of lots of startups aimed at particular elements of knowledge work. But these will be getting better.

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Informal Learning 2.0

Jay Cross

Network connections are replacing rigidity with flexibility, penetrating internal boundaries and silos and obliterating the walls that have separated businesses from their customers. Increasing customer loyalty though learning. Replacing bureaucracy through self-service. Developing more informed marketing partners.

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19 Insider Secrets About Selecting An LMS

Spark Your Interest

creating course materials. creating customized tests for students. While an LMS may have the ability to create course content, often this can be quite rudimentary. Many LMS users work with an authoring tool (e.g. Articulate Storyline , or H5P) to create content. Including customers, partners, or members.

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