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How To Create A Culture Of Learning For The Bank’s Knowledge Workers

Disprz

The knowledge workers who are the backbone of the banks play a significant role here in mitigating these challenges. This will help the knowledge workers update and enhance their knowledge to keep pace with the evolving banking environment and customer expectations. Creating a culture of continuous learning.

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Bridging The Widening Skill Gaps Of Knowledge Workers

Disprz

Knowledge workers are an intangible asset of a business; however, without the right skill set, they fail to capitalize on lucrative opportunities. Whether it is BFSI or IT, every industry is challenged by the digital disruption that’s triggered changes in customer behavior. Are the widening skill gaps crushing your business?

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Personalization for Knowledge Workers

Xyleme

In this post I address use cases that apply to a high-skilled knowledge workforce. Personalization for the high-skill knowledge worker. To start, let’s look at the profile of a high skilled worker and view personalization through this lens. The Collaborative, High-Skill Worker.

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Maximizing employee performance in telecommunications

Learning Pool

The continuing rollout of 5G networks globally is delivering higher capacity for both customers and businesses. The greater use of AI and Machine Learning allows telecoms companies to do business faster and more effectively and deliver better services for customers. E-learning standardizes training and consolidates best practices.

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Future-proofing skills in the technology industry

Learning Pool

While automation and AI will produce many efficiencies – which include making some roles and people redundant – they will also, by transforming business activities, create the need for new roles and new categories of knowledge workers. A climate of learning positions people for the tasks and roles of the future.

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Skills Capability Building – Knowledge Workforce VS Frontline Workforce

Disprz

fall in the category of knowledge workers. While employees directly facing the customers like delivery executives, restaurant waiters, retail sales reps, etc are considered frontline workers. A drastic change in the learning patterns of the frontline and knowledge workers has been visible pre and post-pandemic.

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CEO’s Journey with Watch and Learn

Webanywhere

With Watch and Learn, managers and knowledge workers could easily record and share video updates, eliminating the need for time-consuming meetings. Watch and Learn proves invaluable in the realm of sales and customer success. In addition to townhall speeches, Sean also used Watch and Learn for regular check-ins and debriefs.