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Maximizing employee performance in telecommunications

Learning Pool

The continuing rollout of 5G networks globally is delivering higher capacity for both customers and businesses. Telecoms companies are automating processes and services enabling them to introduce efficiencies into the business and remove repetitive and low-value tasks and jobs from the industry.

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Personalization for Knowledge Workers

Xyleme

In this post I address use cases that apply to a high-skilled knowledge workforce. Personalization for the high-skill knowledge worker. To start, let’s look at the profile of a high skilled worker and view personalization through this lens. The Collaborative, High-Skill Worker.

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Future-proofing skills in the technology industry

Learning Pool

While automation and AI will produce many efficiencies – which include making some roles and people redundant – they will also, by transforming business activities, create the need for new roles and new categories of knowledge workers. A climate of learning positions people for the tasks and roles of the future.

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Legacy Systems Don’t Have to Halt Digital Adoption or Slow Down Employees

Ontuitive

Legacy tech is often the lifeblood of crucial day-to-day processes that work in tandem with that system, especially for those working in the pharma and biotech, or financial services space. Legacy systems require dedicated resources for adequate training, which is often limited to seasoned employees with years of knowledge.

Adoption 184
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CEO’s Journey with Watch and Learn

Webanywhere

With Watch and Learn, managers and knowledge workers could easily record and share video updates, eliminating the need for time-consuming meetings. Watch and Learn proves invaluable in the realm of sales and customer success. In addition to townhall speeches, Sean also used Watch and Learn for regular check-ins and debriefs.

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Learning Agility: How To Drive Your Employees To The Right Skill

Disprz

Why learning agility is important for frontline and knowledge workers. Learning agility is the key to success in a post-pandemic world for both knowledge and frontline workers. The frontline workers , being the face of the company, need to keep pace with the changing customer expectations and needs.

Agile 52
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A Brief History of AI

Learningtogo

McCulloch and Walter Pitts suggest that building a network of artificial neurons could create a machine that could think, using the neurons’ on-or-off firing system (later binary code). digital assistants for enterprise knowledge workers. 1943: Warren S. automated threat intelligence and prevention systems.

Cognitive 165