Why Corporate Training is Broken And How to Fix It
Jay Cross
JULY 17, 2012
Remember Digital Think, SmartForce, Pensare, NETg, KnowledgeNet, UNext, Docent, One Touch, Centra, InterWise, and their brethren? In the Network Era, workers replace the machine; workers create the value. They are rewarded for delighting customers in innovative and non-routine ways. Create value, higher purpose.
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