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7 Creative Ways to Boost Your Corporate Learning Strategy

Your Training Edge

The root of the problem is that companies are using learning strategies that are no longer applicable to the current job scenario. Employees who feel that there are no learning opportunities for them sooner or later quit. Every company should be built on a culture that encourages employees to learn new skills and explore other aspects as well. The real question is: How can you boost your corporate learning strategy in creative ways?

7 Warning Signs It’s Time To Change Your Corporate Learning Strategy

Your Training Edge

The years when employees could simply graduate and stop learning for good are long gone. This is exactly where a corporate learning program steps in to help companies to keep their team members skilled and knowledgeable. The strategy is not only a basic precondition of success in business but also one of the rare surefire ways to retain reliable workers. We guess that you already have a corporate learning strategy in place, but do you ever take time to analyze it?

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Creating Games for Learning: Strategies for Learning in a ‘Different’ Way

G-Cube

Game-based Learning (GBL) has been making a strong foray into the world of corporate training in the past few years. Games are exciting and create a lasting impact. They are interactive – drawing out even the most reluctant learner to experience, do and learn. But can this medium be really effective for learning, a medium which predominantly caters to entertainment? Interactivities and other experiential exercises can then create the avenue for ‘learning’.

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Choose the Right Modalities for Your Blended Learning Strategy

Cinecraft

Are you trying to decide which modalities or delivery methods to use in your blended learning strategy? This article will help you choose the ones that work together seamlessly to meet your learning objectives and engage every learner. Modality Ideas For Blended Learning. People have different learning preferences and it’s not as simple as “Cara prefers visual content, and Jose prefers hands-on practice.” Customize And Revise Your Training As Needed.

Podcast 32: Building a Customer Education Business Case – With Bill Cushard of Learndot

Talented Learning

WELCOME TO EPISODE 32 OF THE TALENTED LEARNING SHOW. To find out more about this podcast series or to see the full collection of episodes visit The Talented Learning Show main page. EPISODE 32 – TOPIC SUMMARY AND GUEST: If you’re a fan of Talented Learning, you know I’m obsessed with customer education. Bill is one of the few people in the world who truly has a finger on the pulse of customer education. And training is a service.

LEARNNOVATORS PARTNERS CII TO CONDUCT WORKSHOP ON “E-LEARNING STRATEGY & IMPLEMENTATION”

Learnnovators

Learnnovators, a leading provider of innovative e-learning solutions, conducted a workshop on “E-Learning Strategy and Implementation” in association with Confederation of Indian Industry (CII), Southern Region. The workshop, conducted on 29th January 2016, sought to inculcate the right way of thinking and approaching a learning project, starting from setting goals, right up to evaluating the results of the learning program. Chennai (India).

Learning The Language of Customer Education: A Pocket Guide

Talented Learning

We’re living in an increasingly customer-centered world. But what I don’t always get is how to distinguish one customer-centered business term from another. And where exactly does customer education fit in? These days, with a vast spectrum of customer-focused solutions jockeying for position in the marketplace of ideas, we should expect vocabulary lines to blur. It primarily refers to frequency and depth of product or service use.

8 Overlooked Mobile Learning Benefits For Customer Service Online Training

Litmos

Is mobile learning a viable addition for your customer service online training course? In this article, I’ll highlight eight reasons why you should bring mobile learning into the fold to improve employee productivity and online training ROI. 8 Mobile Learning Benefits For Customer Service Online Training You Might Ignore. However, there is a variety of service roles that require remote access to online training materials.

Video-Based Learning Strategy for Increased Employee Engagement and Workforce Competency – New-age Strategy for New-age Learning

G-Cube

With technological advancement, there has been a better scope for newer strategies to be adopted for learning and development. The widespread adoption of videos in learning is not new, but with evolution, video-based learning has shifted from a didactic strategy to uniform learning where employees have full control over several aspects of learning. Delivering Video-based Content to Improve the Learning Uptake.

Improve Customer Success Training with Custom Elearning

Learnkit

In the SaaS industry, Customer Success has gone from being another Silicon Valley buzzword, to a weapon of choice for companies looking to increase their customer satisfaction. Customer Success reps are on the frontline, spending their time engaging with customers and acting as brand ambassadors for their companies. In the SaaS industry, a quality training program is an essential component for retaining high performing Customer Success teams.

Marketing Never Ends – How Does Product Education Help?

Talented Learning

E DITOR’S NOTE: Because extended enterprise learning involves multiple disciplines, we sometimes ask other experts to share their insights with our readers. Today we feature excellent customer education advice from Ruairi Galavan , Senior Manager of Customer Engagement at Intercom. Every New Customer Counts. Customer acquisition is an obsession among startups. But I’ve found that even a modest product education effort can keep new customers from leaving.

Learning at Large Ep3: Digital first learning strategies, at scale

Elucidat

In this episode of the Learning at Large podcast, I talk to Sam Taylor. A learning leader for nearly 20 years. We talk about digital first learning strategies and how to build a successful culture in your organization. Sam has led large scale digital learning programs at Barclays, Tesco, and Hitatchi Rail, reaching audiences of up to half a million people. Subscribe to Learning at Large: Or search for “Learning at Large” on your podcast player of choice.

Best Customer Education Blogs: 25 Must-Reads for Learning Professionals

Talented Learning

Which blogs offer the best advice about customer education practices, strategies and technologies? But with such phenomenal recent growth in the customer experience market, there is no obvious answer. The thirst for tools that drive profitable customer relationships seems unquenchable. In fact, most learning-related solutions are tucked into the gold column under “Customer Experience, Service and Success.” What is Customer Training?

Scale Your L&D Organization in the Moment of Need with Managed Learning Services

Infopro Learning

Learning is something that is constant with every organization, whether it’s an enterprise or SMB. In fact, by 2024, e-learning market is expected to exceed $200 billion. Here, we’ll discuss the evolution of employee development and how managed learning services can keep your L&D engine at top speed as your organization grows. Evolving technology has made learning both, simple and complex. Enter Managed Learning Services.

Franchise Custom Elearning Development

Learnkit

One of the biggest challenges for Training & Development and People Departments today is how to translate in-person training to online learning. Franchises, with their diverse populations and geographically spread locations, can greatly benefit from custom elearning solutions. While franchises vary in types and sizes, success for every franchise business is always dependent on driving brand quality and service consistency.

How to Create a Mobile Learning Strategy

CLO Magazine

When considering adding mobile learning, companies need to consider their target market, the material they plan to use and the operating system to work with. If you’re considering adding mobile to your organization’s learning programs, it’s likely a smart move. According to an Ambient Insight report, by 2015 the mobile learning market is expected to reach $9.1 Target market: This is, in broad terms, the internal market for mobile learning content.

Customer Education: How Smart Technology Companies Lock-In Value

Talented Learning

How Well Do You Know Your Customers? In this era of data-driven marketing, successful businesses have learned that the more you know about your customers, the more your company is bound to grow. As Forrester Research confirms, reliable customer intelligence creates value in multiple ways. These goals have fueled widespread popularity of systems that provide customer insights , marketing automation and sales enablement. 1) Customer Onboarding .

Cerner Implementation Services

Solo Learning

At Solo Learning, we understand the importance of a smooth transition from one documentation system to another. Whether it’s a move to Cerner from paper or another EMR , we have experienced Cerner Training Managers who can help you to develop and implement a blended learning strategy. E-Learning Development. Our developers and designers work with you to create E-Learning modules that are tailored to present your unique workflows.

Building a global workforce that creates great customer experiences

Elucidat

Hear how Kathleen Mattie, an experienced Global Learning and Development Director for many large-scale beauty brands, approached a global program of brand education. Find out how she managed a centralized learning model across 42 countries. Here are some top tips from Kathleen: Create brand experiences to drive sales: In a changing retail landscape, memorable brand experiences are invaluable. Customer impact is the best way to measure success.

3 ways Custom Elearning can Improve Retail Sales Training

Learnkit

Their sales skills are built around a deep knowledge of product and service offerings. It’s this understanding that transforms retail sales roles from simply selling products, to providing transformational customer experiences. Highly trained, knowledgeable retail staff, are able to observe customer needs and recommend the best suited solutions, based on their extensive product knowledge. Here are 3 ways, custom elearning can improve your retail sales training: 1.

5 Ways to Integrate Social Learning Strategies Into Digital Learning

Leo Learning

Advances in learning technologies have created a natural way to integrate social learning strategies into digital learning programs. We describe social learning—in the context of organizations using digital platforms—as learning that strategically deploys learner-learner relationships to drive effectiveness of learning acquisition, performance shift and application or behavior in practice. Application of Learning.

Developing an Enterprise Learning Strategy That Produces Results

CLO Magazine

questioned the practice of organizations spending money on learning programs without measurable business impact. But with the right training approach, organizations can get a significant return on their learning investments that are in line with other investments. So how do leaders of learning functions ensure that what they do will produce results? Creating the Right Enterprise Learning Strategy. Learning investments require long-term focus.

Why An LMS Is Critical To Creating Impactful Online Sales Training

eLearning Industry

Given the pace of business today, it’s never been more critical for salespeople to continuously learn in order to stay ahead of customer needs and expectations. The only way to provide access to this level of 24/7 training is to establish an LMS at the center of the learning strategy. Learning Management Systems Customer Service Training eLearning Course Sales eLearning eBooks Sales Team

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10 Learning Strategies to Take Your Training to the Next Level

Continu

The problem is not everyone learns so quickly or in the same fashion. That’s why it’s important to have several learning strategies in place for on-the-job training. . Learning strategies are simply the methods that students use to learn. These can range from techniques to retain the information long term to better ways to study to test-taking strategies. Learning strategies should also extend beyond the students to the facilitators.

CDSM Interactive Solutions wins Brandon Hall Award for ‘Best Advance in Creating a Learning Strategy’

CDSM

Swansea, 18th September 2015: CDSM Interactive Solutions Ltd, a leader in innovative digital learning solutions, recently won a coveted Brandon Hall Group bronze award for excellence in the ‘Best Advance in Creating a Learning Strategy’ category. Now entering its 21st year, the Brandon Hall Group awards programme recognises outstanding achievements in Learning and Development. Awards CDSM e-learning E-learning Learning News

Why Microlearning Is The Most Effective Learning Strategy in Retail

Ed App

Well-trained staff increases the quality of all the services of a retail establishment, including the handling of goods, customer service, staff-customer interactions, as well as the overall in-store customer experience. The retail industry requires just-in-time learning, and to deliver that, no eLearning strategy sounds better than microlearning. Learning Cards to Spaced Repetition. Personalized Learning.

How to Align Your Learning Strategy to Business Goals

Mindflash

Your role as a learning leader exists to drive an organization to achieve or exceed its business goals. If you then want to develop and implement a social learning strategy , you have to understand the strategy and goals of the business. If you don’t — and you don’t know for certain that your social learning strategy will help the organization hit those goals — drop the social learning strategy and find another solution.

Podcast 15: Tying Training to Customer Success – With Barry Kelly of Thought Industries

Talented Learning

WELCOME TO EPISODE 15 OF THE TALENTED LEARNING SHOW! To learn more about this podcast series or to see the full collection of episodes visit The Talented Learning Show main page. EPISODE 15 – TOPIC SUMMARY AND GUEST: I’m excited for today’s discussion because it focuses on one of my favorite topics – customer learning strategies and technologies. Customer training directly influences product adoption and ultimately, customer success.

Mobile Learning Provides a Lot of Advantage for the Banking and Financial Services Industry: An Insight

G-Cube

The Banking, Financial Services and Insurance (BFSI) industry is a highly dynamic sector where updated knowledge provides an extra edge over others in the competitive scenario. There is also a heightened demand for newer products and services from customers, businesses as well as the government. Instead of overwhelming the customer with unnecessary load of pamphlets and other literature, sales personnel now prefer to show their prospective customers interactive presentations.

Creating Conscious Capital

CLO Magazine

The global ride-hailing service will now offer access to a fully funded college degree for Uber Pro drivers — and their families. However, most of these programs have been built around tuition reimbursement for employees learning a relevant workplace skill or pursuing an MBA. Howard’s vision for the company has always been about creating amazing interactions between customers and baristas,” Regier said.

How to Educate Your Customers

eFront

Have you come up with an exciting new idea for a product or service? The reason might be that your potential customers are not completely aware of the life-changing benefits of what you have to offer. Most of these products were either marketed using the wrong techniques, not marketed sufficiently or simply created with a skewed understanding of what the market needs. It is also possible that the market never realized what the product or service actually had to offer.

4 Tips to Keep Your Custom Training Programs Fresh

Unboxed

So, you have a shiny new training program custom-built for you. Even so, if there’s one thing you can count on with custom training programs and off-the-shelf alike, it’s change. Just like you, we continue to learn with every training program we build and support. First things first – it’s totally normal to need to update your customs training programs to keep them fresh. That’s in addition to changes because of: New products and services. Plan Your Strategy.

Draw from New Buckets to Fill Your Non-Dues Revenue Needs

Blue Sky eLearn

By creating an overall communications strategy that pulls from each of the buckets below, it allows your association to create diverse advertising offerings, customize relevant content for different member groups, strengthen your brand and emerge as an industry thought leader. Sponsored opportunities are quick ways for supplier members and exhibitors to showcase their product and service to the audience they are trying to reach: your members.

Podcast 30: Learning From Customer Conferences – With Tristan Jordan and Tara Pawlak of Community Brands

Talented Learning

WELCOME TO EPISODE 30 OF THE TALENTED LEARNING SHOW. To learn more about this podcast series or to see the full collection of episodes visit The Talented Learning Show main page. Tara and Tristan are joining us fresh on the heels of their annual customer conference, Xperience. Why does learning play such a critical role? It’s a broad scope – more than we expect any individual customer to digest. What’s your strategy?

Podcast 23: Open Source LMS Advantages – With Lars Hyland of Totara

Talented Learning

WELCOME TO EPISODE 23 OF THE TALENTED LEARNING SHOW! To learn more about this podcast series or to see the full collection of episodes visit The Talented Learning Show main page. But when should organizations choose an open source LMS platform as the backbone for extended enterprise learning ? Tune in now as I explore this topic with Lars Hyland , Chief Learning Officer of Totara Learning , a market-leading open source LMS pioneer. WANT TO LEARN MORE?