Remove Create Remove Custom Remove LinkedIn Remove Services

9 of Your Customer Service Training Questions, Answered

Continu

Planning a customer service training brings up a lot of questions. But if you don’t get your customer service training right, you’re going to lose sales to the companies who do. Customer service is the key competitive differentiator in the digital age.

Social Media: Searching for Work on LinkedIn

The Logical Blog by IconLogic

The answer for me has two parts:  I have a strong LinkedIn profile.   In this series of articles, I'm going to share some of my LinkedIn job-hunting tips with you. Strong LinkedIn Profile. You must have a strong LinkedIn profile.

The complete guide to effective customer service training

TalentLMS

All companies are different, but all companies that survive have one thing in common: they’re customer-driven. After all, what’s a company without its customers? The tricky part is that making customers happy isn’t as easy as it used to be. What is customer service training?

Knowledge Anywhere Is Now A LinkedIn Learning LMS Integration Partner

KnowledgeAnywhere

Knowledge Anywhere Is Now A LinkedIn Learning LMS Integration Partner. As part of Knowledge Anywhere’s commitment to continuous innovation, we are excited to announce that we are part of the LinkedIn Learning Integration Partner Program. “We’re About LinkedIn Learning.

How Blockchain is Changing Legal Services

Your Training Edge

However, only few of the people are aware of the technology of block chain underlying, which has a huge potential to revolutionize the provision of legal services, regulatory enforcement and compliance. Block chain is expected to push the boundaries of conventional legal services.

9 Ways to Create Highly Effective Learning Videos

Hurix Digital

Several research giants like Bersin, Gartner, LinkedIn, and Forrester recommend it. A study released by LinkedIn in 2017 says: “80% of L&D pros agree that developing employees is top-of-mind for the executive team. How to Create Employee Training Videos?

Video 87

Customer training your clients will love

Litmos

But look again: the offerings are actually slickly-packaged customer training modules; Today at Apple is the very public facet of Apple's customer training operation. . And customers love these programs. Customer training that customers want. Build customer loyalty.

9 Ways to Create Highly Effective Learning Videos

Hurix Digital

Several research giants like Bersin, Gartner, LinkedIn, and Forrester recommend it. A study released by LinkedIn in 2017 says: “80% of L&D pros agree that developing employees is top-of-mind for the executive team. How to Create Employee Training Videos?

Video 52

Using MOOCs: Partner and Customer Relations

Your Training Edge

This final article examines three uses of MOOCs that go far beyond any standard conception of training: educating partners and customers, brand marketing, and collaboration and innovation. Educating Partners and Customers. Innovative organizations are using these tools to provide education to partners and customers as well. For example, on the customer side SAP has offered a couple of MOOCs for software developers.

Custom 109

7 Technical Tips for Creating Video Lectures

eLearning Brothers

Create engaging educational videos with no hassle or specific training? Check out 7 tips for creating video lectures on how to put together text, visuals and audio for the ultimate video lecturing experience. Creating video lectures these days is a piece of cake.

SaaS vs custom eLearning solution: How to Start an Online Tutoring Business?

mysimpleshow

Before you enter into the pipeline and manage the flow, you have to decide how to choose a tutoring business service, and look for its pros and cons. As online tutor, you can leverage the video format and create video lectures and other explainer videos. What are you really good at?

5 Reasons to Put Your Customers “In the Know”

Mindflash

But, companies are also creatively using online training to put external groups “in the know”, particularly partners/resellers/vendors and customers. Meet your customers where they are increasingly congregating—in the cloud—and consider the following focus areas for educating your customers.

How to Create Interactive eLearning Simulations in 3 Steps

eLearning Brothers

In this post, let’s take a glance at what creating a scenario-based training with TalkMaster might look like. At the end of this training, the learner should be able to deal with a customer complaining about poor customer service, for instance. Create scenes for feedback.

Create Leaders with Leadership Development Training

PulseLearning

Leaders can be created. Your business is only as good as its people, products, and services, so you should invest in these areas to set them apart from other organisations. Are you ready to create your leaders of tomorrow?

5 Non-Financial ROIs of MOOCs

Your Training Edge

Improved customer service and reduced complaints. Creating a sense of community. ILT courses that involve group activities can result in improved teamwork, but the ability of MOOCs to create connections among people goes far beyond that.

ROI 208

50 Ways to Lever Learning

The Performance Improvement Blog

Instructor-facilitated workshop – meeting convened by an instructor; participants learn from experience of working together on solving a problem or creating something new. to create an experience that is interactive and fun. (My apologies to Paul Simon.).

How Social Learning is Powering Up Today’s Workplaces

Learnnovators

Within that group, more than one-third either do not have a LinkedIn profile, or have fewer than 100 connections. This article discusses why LinkedIn is in a better position to invoke interest among enterprises. . THE QUOTE.

Content Marketing Basics Going Into 2019

KnowledgeCity

If you have been put in charge of creating content for marketing your products and services, you already know how important marketing is to create sales and profits for your organization. Better customers who have more loyalty. Improve customer service?

How to Create a Quiz that Generates Leads and Sales

ProProfs

Creating a quiz that looks appealing to your audience is a daunting task and needs a lot of creativity and planning. That’s why, it’s important to focus on designing an appropriate quiz framework initially that covers three major steps create, distribute and follow-up.

Quiz 60

Lynda.com Graduates to Next Level of Online Learning

CLO Magazine

After LinkedIn acquired online education company Lynda.com in 2015 for $1.5 Whether courses are from Lynda, home made or acquired from third parties, they will now all be available via LinkedIn Learning,” said Kevin Simon, senior director of product for platform.

The Lonely eLearner: Creating Social Learning Anchors | Social.

Dashe & Thomson

So how can we, as instructional designers and eLearning developers, avoid the problems created by eLearning-in-a-vacuum? These are just a few ideas for social anchors that might help create a more social learning enabled environment for the lonely eLearner.

Social 166

PowerPoint or Prezi: Which is Best for eLearning?

Association eLearning

I’ve already written about how to create eLearning using PPT, so I won’t re-visit that here. As for Prezi, I personally do not recommend trying to use it on its own to create self-paced eLearning. There are many ways to create on-click, timed, and some on-hover interactions in PPT.

What the Future Holds for Learning and Development

CLO Magazine

LinkedIn’s “2018 Workplace Learning Report” suggests that more than 58 percent of employees prefer to learn at their own pace, which increases the need for more digital learning solutions than ever before. Focus on creating a solution to your organization’s problems.

Twitter as Social Learning: Seven Ways to Facilitate the Exchange.

Dashe & Thomson

Where Facebook and LinkedIn serve mainly as social dashboards for our personal and professional networks, respectively, I see Twitter as a customized information portal. This is a tool you use to react to something you see, hear or do and an opportunity to create a voice.

52 eLearning Experts Share their Best Tip for Creating Engaging eLearning

eLearningArt

That’s why I decided to ask the leading eLearning industry experts to share their single best tip for creating engaging learning. In that case, make them visually interesting and create a story around the content rather than screens of bullet points. Create movement on the screen.

4 Digital Marketing Trends Projected to Hit Hard in 2019

KnowledgeCity

If you’re on the fence about whether or not your business should go bot, Forbes recommends first determining if you would use it for customer service or sales.

How to Attract a Loyal Learning Audience, Even on a Tight Budget

Talented Learning

We also engage in training as consumers, business customers or partners. Instead, we offer webinar content at no charge, as a window into the kind of value we (and the sponsor ) provide through paid services. How do you communicate with potential customers and draw them in?

Budget 113

LMS Technology Trends: Why Focus Is The Next Big Thing

Talented Learning

In the learning technology market, focus creates business value and winning vendors have it! After earning a graduate degree in instructional technology two decades ago, I began creating e-learning content (before it was called “e-learning”) to support high-tech and telecom channel partners.

BYOD vs. 1:1 Debate Creates Opportunities for the Device-Agnostic Designer

Mindflash

IT Simplicity: Fewer device variants to support, and greater negotiating power for corporate bulk discounts from equipment and service providers. And, of course, hybrid strategies can mix and match advantages ad hoc to create a custom organizational device provisioning strategy.

Employee Experience vs. Consumer Experience: What’s the Difference?

KnowledgeCity

Most companies roll out the proverbial red carpet for their customers, making sure their buying experience is easy, comfortable and pleasant. This results in less sick time, more empowerment, and employees whose dedication to the company brings in better profits and more customers.

6 Tips To Create A Communication Strategy For Compliance Online Training

EI Design

In this article, I’ll share 6 tips for creating an effective communication strategy for compliance online training. How To Create A Communication Strategy For Compliance Online Training. For instance, a member of your customer service team has an issue with your return process.

Creating Online Social Learning Membership Sites with Web Development Agency Owner, BuddyPress Expert, and StudyChurch Founder Tanner Moushey

LifterLMS

Learn about creating online social learning membership sites with web development agency owner, BuddyPress expert, and StudyChurch founder Tanner Moushey in this episode of the LMScast podcast with Chris Badgett of LifterLMS. Tanner offers web design services at iWitnessDesign.com.

Site 56

Free and Open Source Web Conferencing (Online Meetings, Webinars.

eFront

note : Epignosis has created a module that provides integration of BigBlueButton conferencing in eFront Open Source Learning Management System. It is available as hosted service or you download and install a package on your server with no limitations in usage or users.

Using Wikis to Stop Brain Drain | Social Learning Blog

Dashe & Thomson

World: The Evolution of Distance Learning , Norm Willox, CEO of Critical Information Network, described the “brain drain&# that today’s companies are experiencing as: “Waves of craftsmen retiring, creating a void of skilled personnel and increasing operational risk for plants and facility operators. Ive been creating training and e-Learning programs for over 20 years, serving as an instructional designer, writer, developer, and project manager.

Wiki 100

2016 LMS Market Trends, Observations and Predictions

Talented Learning

To address the culture shift, hundreds of learning technology providers are taking bold and unprecedented leaps and are creating net new opportunities in the market. After some trial period the free trial customer can optionally convert to a paying customer.