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How To Quickly Create Documentation Without Compromising Quality (Customer Story)

TechSmith Camtasia

While Vanessa was struggling to create high-quality images for the DFCU Financial IT knowledgebase, tellers at branches across the state were also struggling with the limitations of the built-in tools. Vanessa is now able to create clear, concise manuals for the company’s IT knowledge base.

Seven Ways to Use the iPad for Workplace Learning

Upside Learning

I am the fence sitter, I’ll be the first to admit that Apple doesn’t just make a product, it creates a user experience and there is much to learn from Jobs and company. Workplaces can create their own HD video libraries. Video is effective for learning; customized high definition, anytime video will have a greater idea. Lotus or MS Exchange? Does it support a media service other than iTunes? The iPad is here.

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Skills WANTED

eLearning 24-7

Go to any content provider (okay most of them) and you will found leadership, business, safety, communication, customer service, compliance and some types of software training. Sure you can watch a video on Salesforce CRM or Lotus 1-2-3, but people learn best when the content is interactive and mimics the product. He has good time management skills, an effective communicator and is well-liked by customers and his fellow employees.

Lectora e-Learning and IBM to Offer Social Learning Solutions

Trivantis

Content Creation Services. Custom Development Services. Custom Content Creation. Customer Support. Trivantis and IBM social learning solutions include: Lectora Online enables developers to collaboratively create and edit e-Learning content anytime, anywhere.

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Web 2.0 Applications in Learning

Tony Karrer

There were about 7 examples mentioned including Intuit using a Wiki-like system for customers to ask questions/get advice around taxes, using a group blog with students prior to a formal learning event, the US Army's use of collaboration tools to share best practices in Iraq, and several others. I also left out many external audiences, e.g., customers, grantees, partners, members, etc.

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