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Disruptive Innovation and Organizational Learning

The Performance Improvement Blog

Disruptive innovation has become a very popular notion about competition and organizational change. For example, they need to learn how to know what’s happening in the marketplace (i.e., Organization Culture Organizational Learning Teamwork Clayton Christensen Drake Bennett Jill Lepor

Uberizing Organizational Learning – Thinking Beyond Courses

ID Reflections

We have to think agile, instant, accessible, contextual, micro-sized, real time… We need to uberize organizational learning. I am taking uberization more as a concept that encapsulates the characteristics listed above and, IMHO, L&D has a lot to learn from this.

Customer Satisfaction: Gaming the System

The Performance Improvement Blog

When it comes to measuring customer satisfaction, managers are gaming the system. They are advising customers to answer survey questions in a way that makes the manager look good, i.e., a rating of 5 on a 5-point scale. Customer Service Run Amok.

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Joy to the World of Work

The Performance Improvement Blog

By explaining how Menlo works with clients, estimates costs, organizes work assignments, develops teams and leaders, and ensures quality, Sheridan provides a guidebook for creating joy in any organization. . Everything they do is an opportunity for learning.

The Changing World of Work

The Performance Improvement Blog

Microsoft and PopTech have created an eight part video series that describes how the world of work is changing, in both the company workplace and the global workplace. . Automation is eliminating jobs but also providing an opportunity to create new, more creative jobs.

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This Is What I Believe About Learning in Organizations

The Performance Improvement Blog

This world is one in which humans no longer make things or fix things or sell things or provide basic services. The Purpose of Business is Learning. But none of this is possible without learning. Companies must learn more deeply about their customers and markets.

Investing in Training in Downturns and Upturns

The Performance Improvement Blog

Pay attention to the quality of content and quality of the learning intervention. Keep employee satisfaction high – Involving employees in opportunities to learn is an effective way to increase engagement. Many employees value learning more than a pay increase. The U.S.

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Manager's Role in Learning and Performance Improvement

The Performance Improvement Blog

What should be a manager’s role in employee learning? In answering this question, the first thing managers have to understand is that continuous learning is the modus operandi for all high performance organizations. Learning isn’t in addition to a manager’s job; it IS a manager’s job.

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Laura Overton – Crystal Balling with Learnnovators

Learnnovators

Laura Overton is the Founder and Managing Director of Towards Maturity – a not for profit benchmark practice that provides independent research to help organisations deliver improved performance through learning innovation. What are the completion rates of a typical online learning program?

Becoming a Learning Culture: Competing in an Age of Disruption

The Performance Improvement Blog

Social media allows restaurants, hotels, airlines, and travel services to market directly to us based on our personal interests. Apps give us car services and meals on-demand – no waiting. Any company, faced with these kinds of disruptive forces must keep learning.

Why Your Organization Needs a Learning Culture

The Performance Improvement Blog

A learning culture is a community of workers continuously and collectively seeking performance improvement through new knowledge, new skills, and new applications of knowledge and skills to achieve the goals of the organization. They want to learn!

Learning Culture: A Workplace Environment for Success (Part One)

The Performance Improvement Blog

Do you want employees to be creative and innovative and think about new and better products and services? That model of learning was effective for most of the past century. In Part Two, I talk more specifically about what organizations can do to create a learning culture.

A Year of “The Performance Improvement Blog” in Review

The Performance Improvement Blog

The topics ranged from creating a learning culture to increasing employee engagement to improving organizational communication to evaluating executive coaching, and more. It’s time to do a little year-end reflecting on my blog posts from 2012.

Why Management Needs to Change

The Performance Improvement Blog

We need to change the basic way we manage people so that managers can create the best environment for everyone to develop the competencies necessary to be successful in this new environment. Your primary responsibility is to lead people into a 21st-century knowledge economy that supports and sustains learning over everything else. Learning is the critical differentiator in the knowledge economy. How you manage that learning is the new competitive advantage.

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Learning Culture & Human Capital: The Reality, the Myth and the Vision

The Performance Improvement Blog

iLearning Forum is the most important learning meeting in Europe. While preparing the Learning technologies France 2018 conference programme, I have been doing research and reading, and in particular looking at L&D trends, Talent Management and Human capital management.

Design Thinking Culture Change in IBM

The Performance Improvement Blog

The need for creating and sustaining a learning culture in organizations is critical given the rise of digital technology, the rapid pace of change, the complexities of globalization, and the growing development demands of a diverse workforce.

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Organizational Redesign

The Performance Improvement Blog

We desperately don’t want to let go of that new identity we’ve developed as a sophisticated, complex, multi-service organization. The agency had grown into a $12 million bureaucracy by adding almost any social service program for which funding was available. After a number of painful years of this, new Board members and a new Executive Director finally asked the question, “What is the best and most efficient way to deliver these services to customers?”

Learnnovators wins PLATINUM at LearnX Impact Awards 2016

Learnnovators

LearnX is the largest e-learning awards in Australia, and they recognize and promote the best talent and best work connected to the best projects across the world of learning. LearnX aims to amplify the impact of learning and supporting technologies through shared learning experiences.

Why Management Needs to Change

The Performance Improvement Blog

We need to change the basic way we manage people so that managers can create the best environment for everyone to develop the competencies necessary to be successful in this new environment. Your primary responsibility is to lead people into a 21st-century knowledge economy that supports and sustains learning over everything else. Learning is the critical differentiator in the knowledge economy. How you manage that learning is the new competitive advantage.

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How to Manage Temporary Employees

The Performance Improvement Blog

And this is without including all of the contracted services such as legal, PR, accounting, Web support, employee training, and management consulting. And if they are customer-facing, then they are shaping customer attitudes toward the company.

Improving Communication in High Performance Organizations

The Performance Improvement Blog

The communication problem bucket is very large, making it quite easy to pour most organizational concerns into it. We have created scenarios (short, fictional case studies) from a composite of our own experiences that reflect many of the assumptions stated above.

Social Learning Cannot Be A Bolt-On Strategy

Learnnovators

I recently wrote about the challenges of integrating social learning in the workplace. Social Learning and social business go hand in hand. To facilitate social learning, an organization has to become a social business first.

Clive Shepherd – Crystal Balling with Learnnovators

Learnnovators

ABOUT CLIVE SHEPHERD (Founding Director – The More Than Blended Learning Company): Clive Shepherd is a consultant learning technologist. He works with a broad range of public and private sector organisations internationally, helping them to build capability in the application of new media to learning, and to transform workplace learning through the effective integration of formal, informal, on-demand and experiential learning. Teaching’ is one of those services.

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Jay Cross – Crystal Balling with Learnnovators

Learnnovators

Jay is the Johnny Appleseed of informal learning. Jay has challenged conventional wisdom about how adults learn since designing the first business degree program offered by the University of Phoenix. A champion of informal learning and systems thinking, Jay’s calling is to create happier, more productive workplaces. He literally wrote the book on Informal Learning. We are still learning from one another, one grain at a time on a daily basis.

Ryan Tracey – Crystal Balling with Learnnovators

Learnnovators

Ryan Tracey is an E‑Learning Manager in the Australian financial services industry. He is also an Editorial Board Member for eLearn Magazine , a moderator for #lrnchat , and the author of the E-Learning Provocateur blog. Ryan has worked in corporate e-learning for over a decade, following several years in the higher education market. He holds a Master’s degree in Learning Sciences and Technology from the University of Sydney. ABOUT RYAN TRACEY.

Blending the Micro and Macro Learning to Create a High Learning Experience at Work

Learning Wire

Research shows there are more than a few ways to create a high-impact learning experience at work, such as blending micro and macro learning for example. 1 Blurring the lines between micro and macro learning. 2 Create a tapestry of learning experiences.

Clark Quinn – Crystal Balling with Learnnovators

Learnnovators

ABOUT CLARK QUINN (Learning Technology Strategist): Clark Quinn, Ph.D., helps organizations align technology with how we think, work, and learn. ABOUT THIS INTERVIEW SERIES: ‘ Crystal Balling with Learnnovators ’ is a thought-provoking interview series that attempts to gaze into the future of e-learning. It comprises stimulating discussions with industry experts and product evangelists on emerging trends in the learning landscape.

More Management Lessons From Nonprofits

The Performance Improvement Blog

In my last post I wrote about Nancy Lublin’s new book, Zilch: The Power of Zero in Business , and her notion that for-profit companies have much to learn from well-managed nonprofits. She says in that post that businesses should learn three major financial lessons from nonprofits: 1. This creates trust in the organization and makes it much less likely that money can be used in unscrupulous ways.

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Clive Shepherd – Crystal Balling with Learnnovators

Learnnovators

ABOUT CLIVE SHEPHERD (Learning Technologist, Director – Onlignment Ltd. & Clive is a consultant learning technologist. He works with a broad range of public and private sector organisations internationally, helping them to build capability in the application of new media to learning, and to transform workplace learning through the effective integration of formal, informal, on-demand and experiential learning. All on-job learning’ is not enough.

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BYOD vs. 1:1 Debate Creates Opportunities for the Device-Agnostic Designer

Mindflash

Here’s where the opportunity comes in for learning professionals: Forget the BYOD versus 1:1 versus hybrid model versus anything else. Design and deploy learning content that is device-agnostic. The Opportunity for Learning Professionals. Lessons learned?

4 Reasons Systems Training Isn’t Really About Systems

PDG

Or perhaps it’s to increase customer satisfaction, with easier and more reliable transactions. If a Sales organization puts a new Customer Relationship Management (CRM) system in place, goals are likely to be improved customer communication, better opportunity identification, and higher sales.

What Factors Are Shaping the LMS Market? 2018 Learning Systems FAQ

Talented Learning

As an independent learning systems consultant , I’m often asked to share my opinion about what’s happening in the LMS market. Last month, I published a mid-year learning technology trends update. Interest in learning systems remains strong. WANT TO LEARN MORE?

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How to Replace Top-Down Training with Collaborative Learning (4)

Jay Cross

How ready are you to tackle Big L Learning? Our people are learning and growing fast enough to keep up with the future. ? We learn something from every interaction with a customer. ? Hierarchical organizations micromanage: they tell people what to learn.

Free e-Learning books

eFront

> If you have read any of the following books I will highly appreciate if you share your opinion with the e-Learning community. => Here at CU Online, we believe in the power of online learning. Dunlap Learning 2.0 e-Learning Practices - Editor: Prof. Learning 2.0

Five Myths of Social Learning

Xyleme

Home > Social Learning > Five Myths of Social Learning Five Myths of Social Learning December 3rd, 2009 Goto comments Leave a comment There is no question that the rise of social networks is creating a profound shift in the way training departments are delivering knowledge to their employees, partners, and customers. Social learning is disruptive and training organizations need to evolve or die, there is no disputing this.