Wikis for Improving Productivity
JUNE 10, 2008
I’m liveblogging the webinar Growing in a Down Market with PBwiki. Created a specific template structure for contact info. Wiki solves the problem of creating one central location with easy access. Improves customer service b/c people have the right information–you aren’t working on a mortgage and discover halfway through that the rules have changed. Security levels of PBwiki are sufficient for the financial industry.