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Setting up a Branded Portal for Customer Training

LearnUpon

Have a great product or service that you know adds value, but sometimes you feel that your customers are not getting the best out of it? Do you think your customer onboarding process could be more efficient? You need a customer training portal! Portal Colors.

DMA Professional Development Portal

Association eLearning

Digitec Interactive’s commitment to excellent customer support and industry-leading service level agreement with a guaranteed uptime of 99.99% put minds at ease. Download the DMA Association Learning Management System Case Study as a PDF.

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Proliferating Portals

Clark Quinn

While your department creates online and classroom courses on how to use the company’s main products, you see the need for more advanced-level training. Your vision is that once the wiki site is up for awhile, your instructional designers can take some of the knowledge that’s posted and create a job aid, reference document, and so forth that could be distributed more formally. I hear it all the time: I ask “are you using portals?&#

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Training Industry Inc’s 2017 Learning Portal Companies Watchlist Features Gyrus Systems LMS

Gyrus

Gyrus Systems , a leading Learning Management Systems (LMS) vendor, announced today it has been selected as a 2017 Learning Portal Companies Watch List by Training Industry.com. “This year’s 2017 Top 20 Learning Portal/LMS Companies List is comprised of key players driving the evolution of learning portals and learning management systems,” said Ken Taylor, president of Training Industry, Inc. Richmond, VA · October 31, 2017.

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4 Ways to Close the Learning-Doing Gap for Front-Line Managers

companies to build their own custom solutions”. little emphasis on creating an environment in which. create their own journey to proficiency, we can create. transfer back to the job—and ultimately to create. customer service and innovation.

Building a Content Monetization Portal? Do These 5 Things to Create Content People Want To Buy

All Roads

High-quality content, created with purpose? Of course, the right volume of content is paramount when developing a Content Monetization Portal , but success doesn’t come from cranking out content for the purpose of having a lot of content. In order to gain – and keep – a paying, engaged audience, you must create effective content that provides real value. Don’t just dive in and start creating content. Know Your Audience and Create Content For Them.

LMS – a Learning Portal that adapts to your Changing Needs

Paradiso

An LMS provides just that and, in addition, it allows you to create coursework, distribute it and manage curriculum, training, and evaluation tools from anywhere and on any device. LMS proves to be a powerful tool, especially for corporates that are into consulting services and specialize in staffing and training the workforce to become industry-ready. The post LMS – a Learning Portal that adapts to your Changing Needs appeared first on eLearning Experts.

Uniquely Yours: eFrontPro Customization Options

eFront

Whether it’s a new home, a new laptop, or a new Talent Development portal, it’s only human to want to make it yours with your own customizations. to customers that need to go beyond what’s already available in the platform for everybody. Basic customization options in eFrontPro.

Build a Stronger Brand With Customer Training

LearnUpon

One that connects with your customers and props up your brand. An increasingly popular strategy businesses are adopting is customer training. Achieved by providing your customers with training that helps them use your product or service better.

Xyleme Named a Top 20 Learning Portal for Sixth Consecutive Year

Xyleme

s 2017 Top 20 Learning Portal/LMS Companies. Xyleme made several exciting advances to their learning portal which contributed to the recognition from Training Industry. To see the full list of 2017 Top 20 Learning Portal/LMS companies visit, click here.

Building a Learning Portal

eLearning Weekly

We implemented a learning portal at work several months back, and it has turned out to be one of the best things I could recommend to an organization for improving access to learning materials. I’ve realized that learning portal creates a self-service environment for users that can’t be beat. Let’s take a closer look at learning portals… What is a learning portal? How to build a learning portal (in a nutshell).

The case of Free SSL for custom TalentLMS domains

TalentLMS

One of the most important, albeit technical, improvement introduced in the latest TalentLMS release is the free SSL for custom domains. TalentLMS has always provided an SSL connection for its website and all subdomains created in the form *.

How to Improve Your Customer Support with an LMS

LearnUpon

Great customer support is an essential resource every growing business wants to provide. However, with high customer expectations and an increasing demand for resources, it’s difficult to achieve. And that’s where customer training comes in. Track your customer training success.

Is eLearning the answer for customer training?

eFront

That’s all good and well, but what if I told you that you should also train your customers. Well, in this post, we’ll be focused on how a company can use eLearning to train their customers, and evaluate its benefits compared to traditional training. But wait… Training customers?

How to Set up a Customer Training Program

LearnUpon

Providing a c ustomer training program with a Learning Management System is a great way to educate your customers and improve their experience of your product or service. This boosts your customer retention rate and increases revenue. Training your customers is simple.

Learning Audiences Are Not Created Equal: Employees vs. Extended Enterprise

Talented Learning

This includes customers, channel partners, contract workers and others who need product knowledge and skills. In contrast, customers and channel partners voluntarily participate in training. Join our upcoming LIVE webinar: Custom Learning Experiences: When No LMS Will Do.

Questions to Ask Client References Before Selecting Your LMS

Association eLearning

Customers that have stayed with their LMS for long periods of time can give you an idea of the stability and longevity of your potential vendor. What is the customer service experience? Is the customer service experience responsive?

SaaS vs custom eLearning solution: How to Start an Online Tutoring Business?

mysimpleshow

Before you enter into the pipeline and manage the flow, you have to decide how to choose a tutoring business service, and look for its pros and cons. As online tutor, you can leverage the video format and create video lectures and other explainer videos. What are you really good at?

How Do You Find an LMS That Nails Extended Enterprise Learning?

Talented Learning

Now, companies large and small are extending education programs to customers, channel partners and others outside traditional corporate boundaries. You work for a rapidly growing B2B software-as-a-service (SaaS) company, based in the U.S.A. Customer Training. No doubt about it.

Retail Training in the Age of Modern Branding and Customer Experience

ePath Learning

Brick and mortar retailers are faced with tremendous challenges these days given an increased focus on modern branding and enhanced customer experience. Retail training now takes center stage as businesses compete to deliver exceptional experiences to win new customers.

The Benefits of SaaS: Hosted LMS

Association eLearning

SaaS stands for Software as a Service. The provider runs back-ups, does server maintenance and security upgrades, and provides IT services that support the clients usage of the software, while the client runs their organization.

What is Customer Training and Why You Should be Doing it

LearnUpon

But what about customer training? Why provide training for your customers? In this post, we answer all of your customer training questions. What is a customer training program? Customer training is a branch of eLearning called the extended enterprise.

The talent behind TalentLMS – A chat with our Customer Support Assistant

TalentLMS

Who are those mysterious elves that helped create your favorite Cloud-based LMS platform? Today, we’re talking to Maria Logotheti, our Customer Support Assistant and all around nice gal. What TalentLMS features do you think are most important in attracting new customers?

How To Create Successful Video Training Content (A Case Study)

TechSmith Camtasia

Industry: IT Service Management. Solution: Create and share video training content with TechSmith Camtasia and Snagit. But how did SoftwareONE become so successful at creating corporate training videos? Ready to start creating your own video training content?

Custom eFrontPro Integrations Made Easy With Zapier

eFront

When it’s used in the enterprise space, a modern LMS should be able to connect to all kinds of internal (intranet) and third party (Cloud) services, programs and tools. Integrating eFrontPro with an external service using Zapier.

How To Create Successful Video Training Content (A Case Study)

TechSmith Camtasia

Organization: SoftwareONE Industry: IT Service Management Challenges: Cost, resources, updating training materials, scalability, creation, time to market, multi-language training Solution: Create and share video training content with TechSmith Camtasia and Snagit.

Top 5 Reasons You Will Leave your LMS – and How to Switch Successfully

Association eLearning

If they check the box, and make it to the next round, they can always say that this feature is “on the roadmap” or can be done as a customization. Or, a customer may end up paying for features they didn’t really need in the first place. But there is a charge to use this service!

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How to Train Multiple Audiences with an Extended Enterprise LMS

LearnUpon

You want to educate your customers about your product, or your partners require a deeper understanding of the sales process. They are commonly described as multi-tenancy LMSs, which means that you can divide up your LMS into distinct, “mini LMSs” called portals. Copy courses to portals.

12+1 TalentLMS customizations that will improve your users’ eLearning experience

TalentLMS

TalentLMS understands how important it is for your learning portal to match your visual identity and general branding (down to the tone of your communications), and it gives you several customization options to help you achieve just that. 1) Upload your own custom Logo & Favicon.

The Importance of Alliances

eLearning Brothers

The technical advancements of the last decade offer exciting new ways to deliver content and create truly innovative solutions: social networking, search engines, portals, data analytics, xAPI protocols, advanced mobile, augmented and virtual reality, and the list gets more and more interesting.

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How Flexible is Your LMS?

Absorb LMS

Whether searching for a replacement or exploring an LMS for the first time, you will need to select a solution that is flexible enough to be customized for your needs. An LMS should already be intuitive by design and offer features that allow admins to create a learning experience that drives engagement. Be on the lookout for options to fully customize your learning portal and make it easy to access and visually yours. Your portal should be.

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Microlearning Case Study: Healthcare (Call Centers and Claims Centers)

Count5

Health Insurance Leader Improves Customer Experience. With the company’s expansion, its customer service and claims agent population also grew to manage separate health plans in 28 states and two international markets. CSRs take their q between customer service calls.

Points in Gamification: 3 Ways to Go Beyond the Basics to Create Great Learning

Leo Learning

Opportunities to provide support rather than competition can create strong connections. Gamification is also being used to effectively communicate learning points in areas such as customer service and healthcare. A screenshot from Portal.

Find out if social learning chemistry works for you!

Origin Learning

How to provide just-in-time learning modules customized to the needs of an organization? What actions must a fast-growing enterprise take to keep its workforce trained and up to date to meet the global service excellence standards?

Here’s How elearning Helped Facebook Create Super Clients

eLearningMind

This spring, Facebook dipped its toe into eLearning waters with Blueprint, a business management portal to teach small businesses and brands how to effectively utilize Facebook’s marketing tools. From creating a marketing plan to understanding how to properly time and schedule posts, Blueprint acts as a powerful tool for smaller brands to make their mark on social media. Rather, it’s a sophisticated method to create a new legion of fans and followers: super clients.