3 ways Custom Elearning can Improve Retail Sales Training

Learnkit

In today’s retail marketplace, the most successful sales representatives are educators. Their sales skills are built around a deep knowledge of product and service offerings. Here are 3 ways, custom elearning can improve your retail sales training: 1.

Sales 181

Moving Away from Traditional Learning: Custom Features Supported by Modern LMS to Deliver Effective Sales Training

G-Cube

Traditionally, organizations used to prefer instructor-led training (ILT) approach to train their sales employees. Training & development of sales professionals is essential to cater to their pertinent learning needs, without affecting their peak sales hours.

Sales 151

Top 10 Sales Enablement Tools to Empower your Sales Force

Kitaboo

What is a Sales Enablement Tool? A sales enablement tool/ platform provides your sales force with all the resources they need to engage with prospective buyers and increase the chances of a sale. Here are some of the best sales enablement tools: 1.

Sales Pipeline: Fact or Fiction

Your Training Edge

As salespeople know, the pipeline is a vital part of the sales process. But what is the usual definition of a sales pipeline? It may be a list of prospects at various points in the sales cycle, from leads to those ready to close. Which possible sales are moving forward?

Sales 141

How to Create Interactive Content for Sales Enablement

Kitaboo

Engaging interactive content can transform conversations with sales prospects and convert them into customers. Creating interactive content for sales enablement is an effective practice to convert prospects into loyal customers. It is important to differentiate between content for marketing and sales enablement. The interactive content you create for sales enablement should reflect your brand and be in tune with your buyer’s persona.

Sales 44

Is Your Sales Enablement Sustainable?

Knowledge Guru

Most sales training professionals will tell you they are working within a “new normal” these days. Customers are savvier than ever and often do most of their research before even engaging with a rep. The post Is Your Sales Enablement Sustainable?

Sales 194

The 29 Costly Implications of Losing Customers

Your Training Edge

A lost customer means lost feedback and the opportunity to improve. A lost customer means lost sales and revenue that is lost forever! A lost customer causes asking, “Why didn’t we recognize the problem before losing them?”

Cost 151

All You Need to Know About Measuring Your Customer Training ROI

Your Training Edge

Customer training is an important part of your business activities because you get an opportunity to teach the customer about your product. The training provides great benefit as it helps the customers fully comprehend your product and not only use it for once-off purposes.

ROI 141

How Can a Customer Service eLearning Course Improve Sales?

eLearning Brothers

Good customer service is the key to any great business. Customers need to know that a company has their best interests at heart before continuing use of the companies goods and services. ” And that fundamental truth rings true for customer service.

Steal this Sales Copy Formula to Sell More Courses!

LearnDash

You have created an online course and are ready to share it with the world – but can you convince people to buy? Your course is complete, your website is up, and now there’s only one thing left to do—reel in customers for your amazing course.

Sales 230

Augmented Reality: The Trending Buzz for the Sales Organizations to Boost Employee Efficiency, Customer Satisfaction & Overall Business Outcomes

G-Cube

Currently, AR technology has spread its wings in the fields of marketing, sales, robotics, onboarding and more. In today’s digital world, AR is leveraging the power of collaborative learning and creating a workforce that proves to be an asset for the organization. This helped the customers to gain an in-depth knowledge on product features and benefits, thereby improving their trust on the selling company and increasing overall business growth.

How To Integrate Automation Into Your Sales Process

Your Training Edge

This can be quite tough to achieve especially if sales representatives spend most of their days doing routine tasks that can easily be automated to save time and energy. For this post, we show you four ways you can integrate automation into your sales processes to save on both time and money.

Sales 130

Sales training and support improves meetings with customers

dVinci Interactive

Organizations invest heavily in marketing to create opportunities for their sales consultants to meet in-person with customers and prospects. In-person meetings are the consultants’ best chance to close sales and open up new opportunities.

Sales 181

LMS: External Customer Service

Your Training Edge

A Learning Management System can be a valuable tool for not only your internal customers, but also your external customers. Do you have clients or customers who purchase your products or services, such as machines, software, or business processes?

Does Your Sales Team Have Bad CX Habits?

Litmos

We all want to deliver for our customers, starting with a sales experience that builds trust between our organization and our buyers. After all, sales sets the stage for the entire customer journey. Sales is where current challenges are discussed and in turn, promises are made. Those promises may be made with the best of intentions, but if your sales team doesn’t have a full understanding of the entire customer journey, it’s difficult to avoid over-promising.

Sales 47

A Roadmap For Creating Customer and Employee Value

Your Training Edge

When organizational leaders are asked about their most valuable asset, they are most likely to say that their customers or employees, or both, are the most valuable. Do you always make the attempt to understand the needs and motivations of others, whether they are customers or employees?

Custom 158

5 Ways Serious Games Can “Level Up” Your Sales Reps

Knowledge Guru

Sales people live in the moment. Salespeople probably have the most single-minded focus of any role in your organization: activities that are directly linked to making a sale are top priority and everything else is just details. Serious Games and Sales Reps: A Perfect Fit.

Sales 219

Creating Memorable Customer Experiences will Save your Retail Location

Learnkit

The importance of maximizing every customer interaction has never been more important. When customers opt for an in-person shopping experience over online shopping, they are able to take advantage of the benefits of having customer service associates to help them through their experience.

Custom 151

Starting a Customer Education Program: What You Should Know

Talented Learning

Today we feature a post by Adam Avramescu , Head of Customer Education & Training at Checkr and Co-Founder of the CELab blog/podcast. He also authored the new book, Customer Education: Why Smart Companies Profit by Making Customers Smarter. Bad training is created quickly.

Custom 103

How Sales Reps Can Overcome 'Fear of Change' Objections

ej4 eLearning

And to prove that you’re not blowing smoke their way, you need to offer customer testimonials and multiple references to support your, well, support. Unless this is the first client for your company, surely you’ve got customer success stories from using your product. Sales

Sales 130

Creating an Effective Sales Coaching Program

Zunos

Why is sales coaching important? You can have the best product in the world, but if your frontline sales teams do not know how to get that product from the shelf into the hands of your customers, you’re in trouble. When your sales people win, your whole company wins. Learning Sales Enablement coaching Training and Development

The DNA of a Customer-Focused Sales Team

Litmos

In the United States alone, the amount invested in sales training each year is staggering – a whopping $800 billion ! It’s not new to say sales is the lifeblood of a business. It’s no wonder there is such a willingness to invest in the success of our sales teams.

Are You Making this Mistake with Your Retail Sales Training?

Learnkit

The increasing complexities of products these days are demanding a more knowledgeable sales process. They have a deep understanding of their products, services, capabilities, as well as their customers preferences and needs. With this rich understanding, they transform their role of simply pitching a product, to building relationships with customers, which results in much greater sales success. The post Are You Making this Mistake with Your Retail Sales Training?

Sales 133

Top 5 Sales Commandments

Your Training Edge

Maintain high sales numbers and satisfy your customer’s needs at the same time by using these Top 5 Sales Commandments. There are many rules of thumb to follow in any sales process. As a salesperson, your ultimate goal is to maintain high numbers while satisfying your customer’s needs. There are five simple sales commandments that will help you do both – in every sale. There is no such thing as a single sale.

Sales 109

Online Customer Training: Behind the Surge in Specialized Learning Systems

Talented Learning

Online customer training is experiencing a renaissance of sorts, as companies large and small discover its tremendous untapped value. The same study also found that the average renewal rate among trained software subscribers is 92%, compared to 80% for untrained customers.

Custom 101

Franchise Custom Elearning Development

Learnkit

Franchises, with their diverse populations and geographically spread locations, can greatly benefit from custom elearning solutions. Custom elearning improves the scalability of your training and is effective for operationalizing a playbook to set new franchise partners up for success.

How to exceed customer expectations and improve satisfaction in retail

Wranx

The customer experience is a customer’s perception of how a company treats them. It is imperative for retail stores to offer a high-quality consumer experience – loyal customers are what sustains a business by increasing sales and creating a positive brand reputation.

Podcast 19: Customer Education 101 – With Dave Derington of Azuqua

Talented Learning

EPISODE 19 – TOPIC SUMMARY AND GUEST: On our previous episode , we talked about the increasing popularity of customer success programs among high-growth companies – especially software-as-a-service (SaaS) vendors. But what role does customer education play in this process?

Customer Satisfaction: Gaming the System

The Performance Improvement Blog

When it comes to measuring customer satisfaction, managers are gaming the system. They are advising customers to answer survey questions in a way that makes the manager look good, i.e., a rating of 5 on a 5-point scale. Customer Service Run Amok.

Custom 203

CRM-LMS Integration: A Smarter Choice for Customer Education

Talented Learning

Over the past decade, businesses large and small have widely embraced customer relationship management systems (CRM) , thanks largely to the remarkable rise of the world’s most popular cloud-based CRM, Salesforce.com. Customer Education: Where’s the Value?

How Is Digital Transformation Shaping Customer Experience?

Talented Learning

Today we feature insights about customer experience from Daniel Newman , Principal Analyst at Futurum Research and CEO of Broadsuite Media Group. As I’ve often said, digital transformation is about one thing – creating business value by improving customer experience.

Best Customer Education Blogs: 25 Must-Reads for Learning Professionals

Talented Learning

Which blogs offer the best advice about customer education practices, strategies and technologies? But with such phenomenal recent growth in the customer experience market, there is no obvious answer. The thirst for tools that drive profitable customer relationships seems unquenchable.

Using Screencasts to Create High-Converting Sales Proposals

TechSmith Camtasia

I can create a personal connection by video,” he explained. “In So, after a few months of frustration, he turned to Snagit – a tool he had been using to create internal tutorials for his team – and the results really shocked him! Because of the above reasons, Chad has seen many improvements in his sales process, including a shortened sales cycle. The post Using Screencasts to Create High-Converting Sales Proposals appeared first on TechSmith Blogs.

Why Custom eLearning is “the New Black” for Sales Training

PulseLearning

Traditionally, sales training was a face-to-face affair, delivered in the classroom and incorporating demonstrations from an instructor and role-play activities for participants to learn the practical application of new skills. Today, however, a growing number of businesses are geographically dispersed nationally and even globally, which calls for a smarter solution to sales training. You could even say that custom elearning is “the new black” for sales training.

Sales Accelerator for WooCommerce

LearnDash

Which brings us to Sales Accelerator. Sales Accelerator is a WooCommerce add-on created and offered by iThemes, the same folks behind the ultra-popular BackupBuddy and iThemes Security plugins. If you are selling online courses with WooCommerce, then Sales Accellerator gives you incredibily valuable statsitcs, such as: Average Revenue Per User. Sales by Hour, Day & Week. Best Customers. Total Sales. Sales by Country.

Sales 103