Learning Pool

FEBRUARY 7, 2022

Created with the very best Subject Matter Experts (SMEs), the company’s portfolio of off-the-shelf libraries are complete with over 650 customizable e-learning modules that work seamlessly across multiple devices. Customer retention. Customer reviews. Company’s economic growth potential. Employee turnover.

Score 88

Score Leadership Providers Brandon Hall 88

Appsembler

SEPTEMBER 9, 2021

It takes time, money, and effort to create and deliver training programs, and it’s not always easy to understand the value of what you’re offering. This article is aimed at helping customer training teams begin measuring the return on investment (ROI) of their customer training initiatives. Customer Retention Rates.

ROI 85

ROI Custom Metrics Score 85

eLearning 24-7

MARCH 16, 2023

That’s right, the annual, Customer Education Learning Systems Bracket. Quick Point The original term was customer training, then around 2015 or thereabouts, the term switched to customer education. ” FWIW, customer training is the same thing as customer education. .” Again, it is semantics.

Metrics 77

Metrics Custom Education White Label 77

Brilliant Teams

OCTOBER 4, 2023

Interactive and Immersive: Gamification in our Custom eLearning Solutions In the digital age, education and training have evolved significantly, with eLearning becoming an indispensable tool for imparting knowledge and skills. This is where gamification steps in as a transformative approach to custom eLearning solutions.

Custom eLearning Development 98

Custom eLearning Development Gamification Compliance Training Interactive 98

Epilogue Systems

FEBRUARY 27, 2024

Today’s customer journey unfolds on a digital tapestry, vibrant threads weaving through websites, apps, and social media squares. It’s a labyrinth of possibilities, but navigating it successfully requires a new kind of compass: a digitized customer experience (DCX). Digitizing Customer Experience (DCX): What is DCX?

Digital 52

Digital Custom Customer Service Metrics 52

Experiencing eLearning

FEBRUARY 10, 2015

I created a Captivate activity with a custom effect using motion and scaling to animate two cars driving away to the horizon. The movement is saved as a custom effect (drive_away) so I can reuse it, as explained by Lieve Weymeis on her blog. One note about these custom effects: they seem to be very glitchy and unstable.

Captivate 170

Captivate Custom Effectiveness Examples 170

Talented Learning

JANUARY 21, 2020

Today we feature advice about customer value metrics from Laura Patterson , President of VisionEdge Marketing. But what exactly does it mean to create value? And how can you reflect this in customer-focused metrics? ” Why Value Creators Put Customers First. The Power of Value Creation.

Metrics 90

Metrics Custom Score Streaming 90

learnWorlds

JANUARY 18, 2022

When it comes to attracting and retaining customers, customer education offers the best solution. With a solid customer education program in place and the effective practice of educational marketing , a business can easily stand out from the competition and build a loyal customer base that keeps on growing and growing.

Custom eLearning Development 131

Custom eLearning Development Custom Education Program 131

eLearning 24-7

APRIL 9, 2021

I identified what I saw are the top 16 Learning Systems that play in the customer education market and used a methodology to confirm how/why they were a “group of 16” Next, I broke them into four “grid regions” – take that Grids – and created actual locations as though they would appear at those places.

System 105

System Custom Education Metrics 105

Tesseract Learning

OCTOBER 22, 2020

Among the custom digital learning solutions, I find gamification to be one of the most effective in creating the right impact on the learners. We built a game for a customer who was looking for a more engaging solution for his audience. Gamification in eLearning helps in better retention of knowledge and concepts. Conclusion.

Gamification 133

Gamification Custom eLearning Development Compliance Training Create 133

Appsembler

MAY 3, 2022

It’s easy for your customer training program to become outdated and ineffective without you even noticing. The customer training industry has changed a lot in the last few years driven by factors such as technological innovation, new ways of working, and new generations entering the workforce.

Custom 98

Custom Companies Metrics Training 98

Capytech

APRIL 14, 2021

How to Improve Customer Service with E-Learning. Providing good customer service is critical to business success for almost all companies. Good customer service is not a given, though, and it doesn’t happen by accident. Instead, it requires good customer service skills. Benefits of Customer Service Training.

Customer Service 116

Customer Service Services Custom Metrics 116

Arlo Training & Events Software

MARCH 30, 2023

Customer feedback is a powerful tool, giving you valuable insights into your customers’ needs and preferences. In any business, it’s important to have a deep understanding of how your customers perceive your products and services. The best way to gain these insights is through customer feedback.

Custom 52

Custom Business Forum Survey 52

The Logical Blog by IconLogic

MARCH 20, 2018

.    Leaders can turn boring town hall meetings into engaging experiences that score big with employees.   Try these techniques with your leaders to create authentic conversations and make their next town hall meeting a hit with employees.   Greet employees as they enter.   Show a movie.

Score 100

Score Communication Podium Poll 100

The Logical Blog by IconLogic

MARCH 20, 2018

.    Leaders can turn boring town hall meetings into engaging experiences that score big with employees.   Try these techniques with your leaders to create authentic conversations and make their next town hall meeting a hit with employees.   Greet employees as they enter.   Show a movie.

Score 100

Score Communication Podium Poll 100

Appsembler

JANUARY 5, 2022

Customer training can improve product usage, increase customer retention, lower support costs, and make customers and resellers successful with your product – making it obvious why the software companies have made it a priority. The first step is to understand how your customer-facing function is performing.

Custom 52

Custom Metrics Training Train 52

STRIVR

NOVEMBER 8, 2021

At its core, the hospitality industry is centered on customer service. It is the key to success, and customer interaction training is a critical part of the hospitality world for both new and existing employees. Your customer interaction training must be tied to your overall business strategy. Laura Lee, CHRO, MGM Resorts.

Custom 102

Custom Customer Service Virtual World Services 102

ProProfs

JUNE 26, 2023

In this context, let’s understand the meaning, benefits, and types of online certification programs and the steps to create one. How to Create an Assessment Online 2. Pro tip: You can use this online assessment software to create assessments for educational certification. Let’s dive in! Don’t worry.

Compliance Training 52

Compliance Training Program Quiz Online 52

ProProfs

SEPTEMBER 25, 2017

Have you heard this popular quote from Bill Gates“Your most unhappy customers are your greatest source of learning.” ” This saying makes perfect sense in this age of Internet because sometimes your satisfied customers aren’t the ones you should be thinking about. What is Net Promoter Score.

Score 51

Score Metrics Social Media Survey 51

learnWorlds

JULY 8, 2022

Are you putting enough focus on customer satisfaction in your business? Besides, you already know this – it’s all about the customer. Customer satisfaction should be a top priority of every business because happy customers are more likely to stick around and recommend your business to others.

Custom 52

Custom Metrics Business Score 52

Docebo

SEPTEMBER 2, 2022

With Docebo’s Learning Suite , they created EcoVadis Academy, a comprehensive e-learning platform that gives EcoVadis customers the tools to improve their performance in all of these priority areas and drive impact within their value chains. Imagine this: you’re seeing the doctor. Let’s take a deeper look at EcoVadis Academy.

Education 240

Education Docebo Case Study Diversity Training 240

Brilliant Teams

SEPTEMBER 20, 2023

5 Mind-Blowing Secrets to Turbocharge Your Custom eLearning Content Development - Introduction In today’s fast-paced digital world, learning and development have undergone a significant transformation. However, creating impactful eLearning content isn’t a walk in the park. Here’s how you can do it: 2.1

Custom eLearning Development 59

Custom eLearning Development Content Developer Custom Content 59

Hurix Digital

SEPTEMBER 25, 2023

When you ask the AI bot what ChatGPT for customer service can do, it generates, “ChatGPT empowers customer support professionals with lightning-fast responses, automated solutions, and data-driven insights, supercharging efficiency.” How is Its Training Relevant for Customer Service Efficiency? What is GPT?

Customer Service 52

Customer Service Services Custom Performance Support 52

Hurix Digital

NOVEMBER 29, 2023

As a result of its exponential growth in popularity, gamification in retail has become a crucial marketing tool for businesses looking to increase customer loyalty and revenue. How Gamification Induces Higher Customer Engagement in Retail? How Gamification Induces Higher Customer Engagement in Retail? to reach USD 37.00

Gamification 52

Gamification Augmented Reality Custom Behavior 52

The Performance Improvement Blog

DECEMBER 10, 2013

When it comes to measuring customer satisfaction, managers are gaming the system. They are advising customers to answer survey questions in a way that makes the manager look good, i.e., a rating of 5 on a 5-point scale. Rather than trying to improve the customer experience, they are trying to improve their scores.

Custom 185

Custom Games System Customer Service 185

Brilliant Teams

OCTOBER 11, 2023

Elevate Your Training Programs: How Our Custom eLearning Development Delivers Results In today’s fast-paced and ever-evolving business landscape, organizations recognize the crucial role of training and development in staying competitive and adapting to change. This is where custom eLearning development comes into play.

Custom eLearning Development 59

Custom eLearning Development Compliance Training Diversity Training Case Study 59

eLearning Brothers

NOVEMBER 19, 2014

These are great as stand-alone tests, but with just a little customization, you can use them to pass a score to your LMS, set up customized results, or set branching content within Lectora. Let’s start with a Lectora variable, in this case I called it “Tempscore” and I’ll use it to capture the Flash score.

Lectora 109

Lectora Score Templates Flash to HTML5 Conversion 109

Training Industry

SEPTEMBER 9, 2013

If you’re a trainer or training professional, you probably use some type of customer satisfaction score to measure how happy students are with the courses that you offer them. If your satisfaction scores are high, you communicate that message out to the organization to highlight what a great job you’re doing.

Score 62

Score Custom Organization vendor 62

learnWorlds

AUGUST 2, 2023

Recent research by Deloitte indicates that client-centric companies are 60% more profitable compared to companies not focused on the customer. A client-centric philosophy manifests in several ways – starting with a deep understanding of customer needs and desires , combined with a proactive rather than reactive approach to those.

Custom 52

Custom Education Business Metrics 52

eLearning 24-7

APRIL 8, 2022

The Best of the Best Customer Education Bracket for 2022. As previously covered in other posts, the industry has splintered into audience-focused types if you will, as in systems whose focus is employees, customer education, or a combo – employees and customers. Customer Education Focused Systems in the Bracket.

Custom 75

Custom Education Metrics Docebo 75

Brilliant Teams

SEPTEMBER 29, 2023

Interactive and Immersive Gamification in Custom eLearning Solutions: Transforming Education and Engagement - Introduction In the digital age, education and training have evolved significantly, with eLearning becoming an indispensable tool for imparting knowledge and skills. Custom eLearning Solutions 6.1

Custom eLearning Development 59

Custom eLearning Development Gamification Compliance Training Interactive 59

Knowledge Guru

OCTOBER 3, 2016

Knowledge Guru allows you to customize your reports to include the information you want and filter out what you don’t. Quick Steps for Building a Custom Report. Under the TRACK tab, select Custom Report Builder. Select all of the items you would like to include in your custom player report. Click the button Update Values.

Report 100

Report Knowledge Custom Track 100

Lambda Solutions

JUNE 27, 2023

Course Management: The LMS should offer robust course management capabilities, allowing administrators to create, organize, and deliver courses efficiently. Progress Tracking: It should offer comprehensive tracking and reporting features to monitor learners' progress, including completion rates, assessment scores, and overall performance.

LMS 130

LMS Organization Privacy Performance Support 130

TIER1 Performance

FEBRUARY 28, 2024

For example, certain learners have direct contact with patients and customers, and others are strictly internally focused. However, because of the scale of the changes being communicated, and the importance of its adoption by all employees in the target audiences, the healthcare compliance team created a new curriculum for each audience.

Compliance Training 52

Compliance Training Compliance Create Training 52

Knowledge Guru

JANUARY 26, 2017

Each Knowledge Guru app allows you to customize your reports to include the information you want and filter out what you don’t. Quick Steps for Building a Custom Report in Drive. Expand the Reports option within left-hand navigation pane, and select Custom Report Builder. You can create up to three different custom fields.

Report 100

Report Knowledge Custom PDF 100

Spark Your Interest

JANUARY 11, 2022

And such a broad definition doesn’t provide a lot of guidance to create an evaluation of a training course. For example, consider a course on selling instructional products to generate revenue or educating a customer about a new product they have purchased from you. Training evaluation was defined by A.C A Failure To Act.

Evalution 221

Evalution Examples Diversity Training Compliance Training 221