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Supplement Your Camtasia Screencast with Scenarios

eLearning Brothers

These can be used to show a conversation at the water cooler, interactions in a lobby, debating in a conference room, or a sale with a customer. How do these fit into your screencast, you ask? If your customer asks you this particular question, which of these actions should you take?

Deliver Outstanding Customer Service with Screen Recording

TechSmith Camtasia

Over the past several years, the term customer experience has continued to gain momentum. Consumers are no longer limited to purchasing goods and services from local businesses. Be so amazing that your customers want to tell everyone about their experience.

What Online Video Platform is Most Popular for Screencasts?

TechSmith Camtasia

At TechSmith, we’ve helped customers publish over a hundred million videos over the last decade using our desktop products Camtasia , Snagit , and Jing. We have helped our customers share videos to their storage destination, and learned a lot in the process.

My First 10 Screenr Video Tips and how other Screencasters use the Service

mLearning Revolution

Since posting 10 Things I love about , I have been recording my own screencasts almost daily as a way to stay creative by sharing tips on some of my favorite utilities, apps and browser extensions that help me stay productive. Screenr , Screencasts , Twitter , Tips.

Marketing Never Ends – How Does Product Education Help?

Talented Learning

Today we feature excellent customer education advice from Ruairi Galavan , Senior Manager of Customer Engagement at Intercom. Every New Customer Counts. Customer acquisition is an obsession among startups. I created our help videos.

“It’s Like Writing a Play:” Make Screencasts Painless with Storyboards, Scripts

TechSmith Camtasia

Screencasting is daunting—it’s no secret. After we spoke with John, we were even more impressed with his (and BravoSolution’s) approach to creating videos. Then, when you create your own videos, you can begin to use some of those tips and tricks to develop your own style.”.

The 12 Days of Screencasting - On the Ninth Day.

TechSmith Camtasia

We have just a few days left in our "12 days of Screencasting" series. On the ninth day, screencasting expert and Camtasia trainer, Stewart Milton shares 9 of his tips for everything you need for screencasting from start to finish. Screencast Tips and Tricks 600 26 218 203

The 12 Days of Screencasting - On the First Day.

TechSmith Camtasia

I thought it would be fun to make a more useful version of the traditional Christmas carol and change it to be "The 12 Days of Screencasting"! 12 expert Screencasters have shared their tips and screencasting advice with me. Screencast Tips and Tricks Wicked Cool 599 32 218

Personalizing Customer Support

TechSmith Camtasia

PipelineDeals is a customer relationship management tool designed to help businesses track interactions, sales, and more. As a company that emphasizes customer care, PipelineDeals wanted to be sure they provided their customers with a fantastic level of support. Customer Storie

Video Tutorials Win (again!): The Unbounce Solution

TechSmith Camtasia

At Unbounce , our customers are absolutely critical to our success. As a result, we’re always on the lookout for ways to create better customer experiences. A positive experience with our product and our team are imperative in maintaining our customer base.

7 Technical Tips for Creating Video Lectures

eLearning Brothers

Create engaging educational videos with no hassle or specific training? Check out 7 tips for creating video lectures on how to put together text, visuals and audio for the ultimate video lecturing experience. Creating video lectures these days is a piece of cake.

The Ultimate Guide to Creating an Online Course in 2018


Therefore, creating and selling courses online can be quite profitable with many professionals achieving 6- and 7-figure incomes. – How can I create a profitable course? Well, we created this massive guide to answer all those questions for you. Health and related services.

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24 Screencasts About Snagit in 24 Hours. Starts Now!

TechSmith Camtasia

It's time to kick off our marathon of 24 Screencasts about Snagit in 24 hours! Tiffany Wood, the Snagit Product Manager, is the host of the videos so you'll see her in most of the screencasts we make. Here's the schedule for the day: * 8:00 am: All About All-in-One capture - Tony Dunckel, Director, Web and Enterprise Services * 9:00 am: 19 years of Snagit and counting. Matt Pierce, Customer Engagement Manager * 7:00 am Viewer's Choice - (We need your input - suggestions?)

How To Create Successful Video Training Content (A Case Study)

TechSmith Camtasia

Industry: IT Service Management. Solution: Create and share video training content with TechSmith Camtasia and Snagit. But how did SoftwareONE become so successful at creating corporate training videos? Ready to start creating your own video training content?

ScreencastCamp 2013 Session Content

TechSmith Camtasia

ScreencastCamp is where screencasters from all over the country gather to network, learn, and collaborate to grow as screencasters. Creating Re-usable Templates in Camtasia. Troy presents how to create re-usable templates in Camtasia. Creating interactive books.

How To Create Successful Video Training Content (A Case Study)

TechSmith Camtasia

Organization: SoftwareONE Industry: IT Service Management Challenges: Cost, resources, updating training materials, scalability, creation, time to market, multi-language training Solution: Create and share video training content with TechSmith Camtasia and Snagit.

As Featured on Capterra: 5 Best Practices for Creating eLearning Videos

DigitalChalk eLearning

*We have partnered up with Capterra to share 5 best practices for creating eLearning videos. There are many different ways to create an eLearning video, but all have the same purpose: to effectively teach your students. 5 Best Practices for Creating eLearning Videos" title="DigitalChalk: As Featured on Capterra: 5 Best Practices for Creating eLearning Videos" width="100%" class="alignright size-full wp-image-8886" />.

Chad Riddersen’s 7 Tips for Creating High-Converting Sales Proposals

TechSmith Camtasia

This is the second time Chad is sharing his sales expertise on the TechSmith blog, after a break for a very informative webinar on leveraging video to create high-converting sales proposals. Create an Open Loop. And we’re back!

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Meet Bil Moore - Creating a Good Story

TechSmith Camtasia

Your screencast included. As part of our 24 hour Camtasia marathon, Bil Moore will share the basics of creating a story and why it will help you to communicate an idea. His expertise includes customer loyalty, personal development and branding.

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How to Train Faculty to Create Quality Online Courses

TechSmith Camtasia

As online learning continues to grow, it’s more important than ever to make sure instructors know how to create quality online courses, including custom video. Training faculty to create quality online courses, however, can be challenging. Student-created videos.

ScreencastCamper Profiles: Aaron Gulyas and Cathy Nagle-Ervin

TechSmith Camtasia

To do so, we’ve interviewed some ScreencastCamp veterans along with a few newbies to get a better sense of commonalities and differences in the work that our fellow screencasters do… and to find out random facts about them that are just plain fun to know!

Snagit Captures Google Adwords Accounts

TechSmith Camtasia

a custom on hold message provider and web marketing firm. And, as if that wasn’t already enough, Carlos has become a Snagit screencasting pro. Carlos keeps his screencasts between three and five minutes. Customer Stories Customer Story Customer Videos Snagit

Tune in LIVE to 48 in 24: Tips, interviews, behind the scenes

TechSmith Camtasia

We’re locking ourselves into the studio for 24 hours straight, to record 48 interviews that will help you become a better screencaster and visual communicator…and will give you an inside look at the people who make the magic at TechSmith. Customer solutions engineer at TechSmith.

Camtasia Small Business Test Drive: Week 3

TechSmith Camtasia

What's been the initial reaction to their finished screencasts, both internally and from their clients? Have you thought of new ways you might use screencasting in your business? Chris: We have almost exlusively used screencasting for technical training in the past.

Tweeteorologists Predict the Weather One Tweet at a Time

TechSmith Camtasia

Together, they spend their time relaying forecasts and severe weather information, answering weather-related questions for friends and fans, and assisting the National Weather Service as social media coordinators for metro Nashville and the adjacent county to the south.

Introducing.the Camtasia Small Business Test Drive!

TechSmith Camtasia

Each week, they will share the experience with us through written responses, screencasts, photos and video. For our first week, we asked each business to give us some insight into who they are, what they do, and how screencasting might fit in with some of their goals for the year.

Better Support with Snagit: 4 Tips to Make Your Help Desk More Helpful

TechSmith Camtasia

In everything we do here at TechSmith, our goal is to make our customers happy. Every support team has the same general goals: engage with customers and hopefully solve their issues quickly and with ease. That’s nearly half of all customers who aren’t finding what they’re looking for.

Laine Amoureux Tackles Google Apps Accessibility

TechSmith Camtasia

As a part of the visually impaired community, Technology Specialist Laine Amoureux agreed with this sentiment and decided to dedicate her Masters project to creating better instructional materials for the accessibility of Google web apps.

Teaching the World through Open Learning

TechSmith Camtasia

So he started recording his computer screen along with instructional audio (also known as screencasting) for students to watch as they have time. Michael spends approximately five to seven hours researching a topic and creating PowerPoint presentations to be used in his lecture.

10 Helpful Types of Video for Business

TechSmith Camtasia

Whether you work for a big brand or a small business, video content is a great tool for building trust with potential customers. Screencast video. A screencast video is simply a recording of your computer screen. Customer story video (aka testimonial video).

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Kern Kelley & Michael Ruffini: ISTE 2015 Presenter Profiles

TechSmith Camtasia

Hear how Kern Kelley employs tech-savvy students to create video tutorials so teachers can keep up on the latest technologies and get help when they need it. In addition, his website, The Teacher Cast Academy , is an outstanding screencasting resource for teachers.

The Ultimate Guide to Easily Make Instructional Videos

TechSmith Camtasia

Or what if you need to learn how to use a new software or service? Unfortunately, it can be a challenge for many small businesses, educators, and entrepreneurs to find the time to create video content. Part 2: Common mistakes people make when creating videos. Screencast videos.

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How Carrot Creative Uses Jing. Jing Art and more!

TechSmith Camtasia

I don't think I've heard from anyone using Jing more than Chris and in some very creative ways including creating a whole site dedicated to something he calls "'Jing Art'":[link] I love all the different ways he and Carrot Creative are using Jing and I had to share that with you!

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11 Types of Videos You Can Make Right Now

TechSmith Camtasia

If you haven’t started creating videos yet or haven’t made many, you’re in luck. Record a quick screencast that you can easily share with members of your team or the entire company. Product videos are a great way to show your customers how to solve a problem.

How to Make Great Corporate Training Videos

TechSmith Camtasia

That means trainers, instructional designers, and anyone else tasked with training employees should be creating training videos as part of their corporate learning program. In this post, I’ll guide you through key steps to creating engaging training videos. Screencast.