A Video Based Approach to Customer Service Training

Infopro Learning

Today providing good customer service can give your organization a huge competitive advantage. You might be surprised to hear that some of the most successful customer service training programs don’t focus on products or services. Blog Customer Service Training

Using DRM to Securely Distribute Textbooks Online


However, the worrying aspect is how to securely distribute your digital books in an online environment that enables easy sharing, copying or downloading of content. How to ensure security of your digital textbooks. How to securely distribute your textbooks online.


Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Using DRM to Securely Distribute Textbooks Online


However, the worrying aspect is how to securely distribute your digital books in an online environment that enables easy sharing, copying or downloading of content. How to ensure security of your digital textbooks. Guide: How to Create a DRM Protected eBook and Distribute it Securely.

How To Create Customized Explainer Videos


However, with simpleshow video maker, there is a way in which you can create customized explainer videos specifically tailored to your company. Let’s look at a few specific ways in which you can create customized explainer videos with simpleshow video maker.

Agile Microlearning Explained

combine to create an atmosphere where the learner wants to. OttoLearn promotes high engagement by: › Creating a regular, daily training cadence, which normalizes. For instance, within a Module on online security, Password Security. for a password to be secure?

OpenSesame announces partnership with Real Projects to expand business skills and information security course library


Global 2000 can now leverage critical training to improve business skills and information security in their organizations. As changing events occur in today’s world, it is important to have a trusted partner who can develop elearning content according to customer needs”.

8 Ways to Ensure Security of Your eTextbook As a Publisher


Creating an eTextbook requires a great deal of hard work and resources. However, safeguarding digital content typically involves various techniques and multiple layers of security. Answers to security questions. Create Multiple Versions of Your eTextbooks.

Do IT Right The First Time (3 Application Security Tips)

KMI Learning

Creating, developing and building a secure application doesn’t give us much room for error. Companies that can afford to often solve the problem of application security by throwing money at it. Test, test, and test the security of every application.

How Can Businesses Ensure Cloud Platform Security?

Hurix Digital

The transition to the cloud has, therefore, brought to the forefront the issue of cloud platform security. The old method of adding static walls to on-site IT assets don’t work for cloud, implying that cloud platform security needs a more robust approach.

Creating Custom Learning Programs for Online Learners

Hurix Digital

Online learners, accustomed to the world of eBooks, have begun to slowly replace the traditional one-on-one learning methods with customized, exclusive forms of learning. Here’s a set of tips to create learning programs for online learners- Determine Different Learning Preferences.

Docebo powered by AWS: keeping you secure while you learn anywhere


At Docebo, we’re focused, first and foremost, on creating and delivering a cloud-based LMS that our customers love. A cloud LMS stores a ton of data though, and not only do we want you to love the product itself, but we want you to feel secure using it. Is the AWS Cloud secure?

Docebo 130

Don’t be like Zoom… (3 Application Security Considerations During the COVID-19 Outbreak)

KMI Learning

Because surely a global video-conferencing application would be secure, right? Zoom’s existing (and unaddressed) privacy and security vulnerabilities were found and exploited by mischief-makers. Or that the security officers only screened 30% of your fellow passengers?

Video Security In Your Online Courses


If you’re selling your online course, then when you create a video you ultimately think about its security. of your target customers are going to purchase your course and not choose a knock-off version. If they do, then you don’t want them as customers anyhow. That said, it still makes sense to secure your videos. VimeoPRO - This is my personal favorite for many reasons, but mainly because setting the security for a video is very easy.

We Didn’t See It Coming (3 Application Security Lessons During a Global Pandemic)

KMI Learning

Here are 3 Application Security Lessons During a Global Pandemic. “We There are application security lessons to be learned in a crisis. We can apply these insights to the world of application security , and learn from them. We can apply this lesson to application security.

How to Create a Custom eBook App to Reach a Wider Audience


Which brings us to the question of how to create an eBook app to capture a wider cross-section of readers? Let’s decode these to help you decipher how to create an eBook app that brings in optimal returns for your business. How to create an eBook app for your business?

eBook 69

Delivering Online Training Securely


Moving your training online can dramatically reduce your costs and make training more convenient and enjoyable for your trainees, but it can also introduce concerns about security. At Mindflash we take security extremely seriously and have gone to great lengths to protect all our customers’ content and ensure their training materials are only accessed by their trainees. We have taken a multi pronged approach to security. Physical Security.

Security Awareness Tips for LMS Administrators

Web Courseworks

Keeping Your SaaS Data Secure. As the software industry continues to move away from purchased client/server applications and toward cloud-based SaaS (software as a service) solutions, LMS administrators must rethink the means that they employ to keep their system free from attack, and most importantly, keep their data secure. Social Security number. It is bad practice to create an account that is intended to be shared between authorized individuals.

The 5 Most Essential LMS Security Features


Whether you’re doing online corporate training or selling commercial training courses, the security of your eLearning portal is something you should take very seriously. In this post, we examine the five most essential online security features and explain how they apply to your LMS. LMS security features to demand from your eLearning vendor. Security capabilities. In a few weeks, companies will be liable for security breaches under European law.

Cyber Security Sales Training: The Future of the Industry


Sales teams need to know their service offerings, just like the individuals, groups, or organizations that create these offerings. Trained sales engineers create capable sales teams, especially considering how complex and confusing cybersecurity can be.

Handling a hack: Data security elearning

Sponge UK

Preparation There are many types of cyber security breaches. The highest profile examples tend to be outside agents attacking or stealing secure data, but perhaps more common are simple lapses in protocol or mistakes in securing data. There’s no one-size-fits-all approach to dealing with an area as big as cyber security so being able to offer a cost-effective, versatile approach is key. Benefits of elearning data breach data security elearning hack

Online Customer Training: Behind the Surge in Specialized Learning Systems

Talented Learning

Online customer training is experiencing a renaissance of sorts, as companies large and small discover its tremendous untapped value. Once considered a nice-to-have option for product and service providers, customer training is now considered a strategic necessity for businesses in every industry – and with good reason. The same study also found that the average renewal rate among trained software subscribers is 92%, compared to 80% for untrained customers.

OpenSesame announces expanded partnership with Global Learning Systems to extend IT security and compliance training


Portland, OR – 29 April 2020 – OpenSesame, the elearning innovator, announced the addition of Global Learning Systems (GLS) to its popular OpenSesame Plus subscription to expand its global IT security and compliance training offering.

Keeping Your Shareable Dashboards Secure

HT2 Labs

Well, some of you may remember that in April we introduced the ability to create multiple shareable links for your Learning Locker dashboards. Our customers were now able to share the results of their learning analytics with the rest of their business, without the need of creating several user accounts. Figure 1 indicates the security options available for shareable links within the new URL filter mode. Dashboards.

Using the LMS to Stay Connected to Customers (and Beyond)


Organizations live and die by their customer experience (CX). In the Brandon Hall Group (BHG) 2020 HCM Outlook Study, improving the customer experience was the number-two business priority, almost neck and neck with driving innovation. It’s not just customers, either.

How Is Digital Transformation Shaping Customer Experience?

Talented Learning

Today we feature insights about customer experience from Daniel Newman , Principal Analyst at Futurum Research and CEO of Broadsuite Media Group. Some organizations assume that digital transformatio n is about efficiency – saving time and money, beating competitors to market or snagging customers with fancy apps. As I’ve often said, digital transformation is about one thing – creating business value by improving customer experience.

Do I Really Need Custom eLearning?

KMI Learning

There are 5 critical questions to consider when evaluating whether your training needs can be addressed by a general, off-the-shelf eLearning course or if you really need a custom solution, developed especially for your organization. For example, you may need all employees trained on security awareness. Or if you have custom software or custom sales processes, a generic course simply will not provide the training necessary. Do I have the budget for custom eLearning?

Surprise! Knowledge Guru Summer Release Adds SCORM, Security Features

Knowledge Guru

We promise our customers three major Knowledge Guru updates per year, but 2014 is different. Knowledge Guru customers can now choose to publish their games as a SCORM package for upload onto their LMS. Of course, customers who do not wish to use Knowledge Guru with SCORM or load it onto their LMS can still host their games in our cloud. Your Games Just Got More Secure. High Security: Administrators decide what domain names can create a Knowledge Guru account.

Here’s why L&D’s seat at the C-suite table is secure in 2021

CLO Magazine

From an organizational standpoint, creating a culture of continuous learning is a competitive advantage. We’re talking to our internal customers more about what they want to learn and what the best format will be.

Suite 64

7 Reasons LearnDash Is the Best LMS for Developers


As a custom WordPress plugin, we get two broad types of customers: those who want to be sure they can use our platform even if they aren’t developers, and those who are developers and want to know if they’ll be able to customize the platform to fit their needs.

Course Expiration and Custom Routing!


One of the many benefits of this feature is that it gives your courses some added security, preventing someone from purchasing once and then sharing their log-in information. Custom Course Redirection. Many of you using LearnDash are developers creating an LMS for your client and have requested some more flexibility around course redirection. Mark Complete redirection - Create custom routing for any ‘Mark Complete’ button.

Custom 169

How to secure the health and longevity of your company


Engaged employees feel invested in their place of work, creating feelings of community. Workforce Success secures the health and longevity of your company. Creating a plan The appropriate plan of action for your organisation will differ based on individual business needs.

How to Share Your Digital Content Securely with a Limited Audience


In this increasingly digitized world, it’s not just musicians, artists, and authors who lose sleep over digital content security. The following are 7 ways to share your digital content in a secure manner: 1. Security Questions. Digital Content Security Against DDoS Attack.

Once Is Not Enough: How to Playtest Custom Learning Games

Bottom-Line Performance

The following is the step-by-step story of how we created and play-tested a recent learning game for a client. We recently created a game called “Five Star Facility,” targeted towards environmental technicians who work in healthcare settings. Version One – Let’s create something “sort of like Clue” This version has similarity to a commercial game called Clue.

Games 174

Best Practices for Customer Training Software in 2021


Even the best products can fail if your customers don’t understand how they work. That’s because losing sight of the customer experience is easy when you’re so involved in the internal development, sales, and support of a software product. Why Invest in Customer Training?

Avoid Security "Frights" With National Cybersecurity Awareness Month


Cyber threats pose one of the gravest national security dangers the United States faces,” stated President Barack Obama. Yet spending on security training for application developers has failed to grow accordingly. Aspect Security, a leader in application security training and an OpenSesame seller, recently released its annual report on the state of developer application security knowledge.

How To Create An Effective Online Course In 2020- Detailed Guide


Teaching in a fully online environment can be challenging even for seasoned educators when it comes to creating online courses. . Detailed Steps In Creating An Effective Online Course. When you create an online course for the first time, make sure you follow this guide closely. .

Security for WordPress Websites with Kathy Zant from Wordfence Security Plugin


Learn about security for WordPress websites with Kathy Zant from Wordfence security plugin in this episode of the LMScast podcast with Chris Badgett of LifterLMS. Kathy shares her story of entering the WordPress security space and several tips and tricks for online course creators to help protect their platforms. Security is incredibly important. Website security is like an insurance plan. Kathy Zant: Security is incredibly important.