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Security Awareness Tips for LMS Administrators

Web Courseworks

Keeping Your SaaS Data Secure. Social Security number. These kinds of PII losses are expensive due to damaged reputations with customers, but can also saddle companies with legal woes, both civil and criminal. These suggestions are a good reminder for maintaining security.

Why Customer Service is Just as Important as Software in the SaaS Business Model

Overnite Software

When researching and making decisions on software that fits your particular company’s needs, pay careful attention to the level of customer service you will be receiving. A company can provide amazing software, but if customer service is lacking, potential clients should look elsewhere.

How to Build Better Customer Service in Retail

GoConqr

“We are moving beyond just selling products to being the brand customers rely on to make their lives simpler and more meaningful as they save money”, explains McMillon. “We’ve The mantra “Customer is King” is a glaring truth.

Organizing Effective E-Learning Programs for Improved Airline Operations & Customer Services

G-Cube

A gradual shift from a conventional classroom-based training to online learning helps to boost overall quality and efficiency of airline services. Security Training. Employees working in and around the airport need to identify what security measures can be adopted.

Why Customer Service is Just as Important as Software in the SaaS Business Model

Overnite Software

When researching and making decisions on software that fits your particular company’s needs, pay careful attention to the level of customer service you will be receiving. A company can provide amazing software, but if customer service is lacking, potential clients should look elsewhere.

Delivering Online Training Securely

Mindflash

Moving your training online can dramatically reduce your costs and make training more convenient and enjoyable for your trainees, but it can also introduce concerns about security. We have taken a multi pronged approach to security. Physical Security. Content Security.

The 5 Most Essential LMS Security Features

TalentLMS

Whether you’re doing online corporate training or selling commercial training courses, the security of your eLearning portal is something you should take very seriously. In this post, we examine the five most essential online security features and explain how they apply to your LMS.

Online Customer Training: Behind the Surge in Specialized Learning Systems

Talented Learning

Online customer training is experiencing a renaissance of sorts, as companies large and small discover its tremendous untapped value. The same study also found that the average renewal rate among trained software subscribers is 92%, compared to 80% for untrained customers.

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Hosted Services Exaggerate WordPress “Issues”

LearnDash

The program you use to create (and sell) online courses is a matter of personal taste. When discussing LearnDash with potential customers I always make a point to explain the pros and cons of using WordPress as a learning management system. 2: WordPress is NOT Less Secure. Hosted platforms like to claim that using WordPress is less secure. If you use some random $2.00/mo hosting provider, then yes your site isn’t probably as secure as it could be.

The Need for Employees Refresher Training

Your Training Edge

The impression is that training is done to ensure that the customer is feel-good of the services provided. Workplace refresher training leads to improved customer services and increased employee satisfaction. Cyber-security. Customer Servicing.

4 Top Advantages Of Utilizing Managed Learning Services For An Organization

G-Cube

Thus, an increasing number of organizations are outsourcing their Learning and Development needs to professional organizations which offer Managed Learning Services. One of the main advantages of this is to secure a professional and custom-created approach to address training needs.

How Is Digital Transformation Shaping Customer Experience?

Talented Learning

Today we feature insights about customer experience from Daniel Newman , Principal Analyst at Futurum Research and CEO of Broadsuite Media Group. As I’ve often said, digital transformation is about one thing – creating business value by improving customer experience.

3 Customer Service Training Ideas That Are Engaging and Effective

Unboxed

According to HubSpot, growing companies are nearly twice as likely as stagnating companies to prioritize customer service training as “very important.” To retain your customers and keep them happy so you can grow, you need to prioritize your employees by implementing effective customer service training ideas so they’re equipped to be as helpful as possible. Customer Service Training Games and Activities. Customer Role Play.

7 Reasons to Create Your First Online Course

LearnDash

Creating your first online course can have a significant positive impact on your business and career. They will help you to stand out from your competitors in your field, grow your business through course sales, and bring in potential leads for other services that you offer.

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Security for WordPress Websites with Kathy Zant from Wordfence Security Plugin

LifterLMS

Learn about security for WordPress websites with Kathy Zant from Wordfence security plugin in this episode of the LMScast podcast with Chris Badgett of LifterLMS. Security is incredibly important. Website security is like an insurance plan. It affects your customers.

How to Identify the Best eBook Conversion Services

Kitaboo

But since educational publishers have loads of content to convert into an eBook, they may not have the time to identify the best eBook conversion service which will give them a compelling eBook. Creating an eBook has been made easy with the use of software tools and packages. Companies that offer eBook conversion services also usually offer eBook creation and distribution services. B) What the eBook Conversion Service Company Offers: 1.

How to Create an Effective Refresher Training Course

LearnDash

Maybe one year the focus is on customer service, another year it’s on security practices. A great refresher training course offers context, creates commitment, and inspires action. Nail down the what, when, and why of your training course for best results.

The LMS Customization Trap: Why eThink Recommends Configuration Instead

eThink Education

It is an age-old question in the software industry… Do you need a heavily customized Learning Management System (LMS) that reflects your ideal business process flow, or are you better off adapting to an out-of-the-box product that meets most of your needs? Creating a Home for Learning.

Why And How You Should Educate Customers On Your Products

TalentLMS

But do customers know how to use it to its full potential in order to get the most value from your product? In the modern business world, too little attention is paid to customer education. This is why “customer education” is also thought of as “customer empowerment”.

Avoid Security "Frights" With National Cybersecurity Awareness Month

OpenSesame

Cyber threats pose one of the gravest national security dangers the United States faces,” stated President Barack Obama. Yet spending on security training for application developers has failed to grow accordingly. Aspect Security, a leader in application security training and an OpenSesame seller, recently released its annual report on the state of developer application security knowledge.

Lower Your Cybersecurity Risks with Proper Employee Training

Your Training Edge

By taking this small step you will create a culture of cybersecurity awareness. Remember that all staff need this training, not just the ones interacting with customers. You may want to consider working with an outside security firm for these sorts of tests.

Listen: Discover Financial Services’ Jon Kaplan on tuition assistance programs and the importance of building trust among your learning team

CLO Magazine

He worked his way up from aspiring academic to public school teacher to corporate instructional designer and eventually into the top learning job at Discover Financial Services, a Chicago-area firm with 17,000 employees. You’re creating chaos and disempowering your people.

A small investment in IT security training could save you millions

Litmos

Impacted companies are often unprepared, leaving them scrambling to secure data, communicate with customers, and repair damaged reputations. Faced with security measures that are nearly insurmountable, hackers have changed their strategy.

Creating Conscious Capital

CLO Magazine

The global ride-hailing service will now offer access to a fully funded college degree for Uber Pro drivers — and their families. Howard’s vision for the company has always been about creating amazing interactions between customers and baristas,” Regier said.

With app development, security trumps speed

Aptara

With app development, security trumps speed. However, as companies face increased pressure to design and release apps more quickly, they are also met with rising security risks. . WhiteHat Security revealed that any one app could have five to 32 vulnerabilities. IT Services.

The case of Free SSL for custom TalentLMS domains

TalentLMS

One of the most important, albeit technical, improvement introduced in the latest TalentLMS release is the free SSL for custom domains. The best way to avoid this threat is to submit data over a secured communication channel known as Secured Socket Layer (SSL).

Five Steps to Secure Awards and Recognition for Your Compliance Training

Interactive Services

With these aims in mind, here are six steps to help you secure the awards and recognition your compliance training deserves. There are several different types of Stevie Awards, including for specific regions, employers, sales and customer service, and women in business. •

Using MOOCs: Partner and Customer Relations

Your Training Edge

This final article examines three uses of MOOCs that go far beyond any standard conception of training: educating partners and customers, brand marketing, and collaboration and innovation. Educating Partners and Customers. Innovative organizations are using these tools to provide education to partners and customers as well. For example, on the customer side SAP has offered a couple of MOOCs for software developers.

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Creating a Video Course in Only 5 Minutes

LearnDash

Using LearnDash, you can create a video course in a matter of minutes by leveraging the content you already have put the time into creating. Why Create a Video Course? Videos are an extremely attractive one to your potential customers. Do you have a blog?

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Do You Use Training as a Security Blanket A Systems Approach to Improving Performance

Training Industry

I’d like to conduct a team-building activity and a course on customer service to help improve performance.” Whether the training is developed in house or is outsourced, it’s a tangible solution that leaders hold on to like security blankets. I’m not proposing to completely snatch the security blanket. Going back to the leader’s request for team-building and customer service training, note that she’s concerned with productivity and used the word “slipping.”

3 Critical Questions To Ask A Learning Technology Vendor

Docebo

IT’s concerns lie within the technical infrastructure of the solution, including system maintenance, integrations, security, plus how it would cooperate with existing IT systems. Most state-of-the-art learning platforms are Software as a Service (SaaS) solutions. Security policies.

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DiscoverLink Recognizes Loyal Customers with 2019 Client Appreciation Awards

discoverlink

Last week at DiscoverLink’s client conference, LinkUp , co-founders John Poulos and Jeff Tenut honored seven of their long-standing clients with Customer Loyalty Awards. DiscoverLink has worked with Dairy Queen over the past 10 years to build custom courses for their training curriculum.

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If Wikis Work for National Security, They Can Work For the Rest of.

Dashe & Thomson

If the US government can use wikis to develop intelligence on matters of national security, it seems that corporations should feel confident that the beneifts of using wikis can far outweigh the potential consequences.

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If Wikis Work for National Security, They Can Work For the Rest of Us

Dashe & Thomson

If the US government can use wikis to develop intelligence on matters of national security, it seems that corporations should feel confident that the beneifts of using wikis can far outweigh the potential consequences.

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Aligning L&D with Business Goals: Financial Services

Watershed

In this part of our Business Goal Alignment series, we focus on several industries and how L&D program alignment applies in each scenario—starting with banking and financial services. In the world of banking, insurance, and other financial services, L&D needs to support more than onboarding and compliance training. Areas such as fiduciary standards, ethics, and information security also need to be addressed. 2) Protect market share by focusing on customer service.