Acorn Labs

JUNE 27, 2023

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? What role does customer support and service capability play in that mission?

Performance Support 52

Performance Support Services Support Custom 52

Acorn Labs

JUNE 27, 2023

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? What role does customer support and service capability play in that mission?

Performance Support 52

Performance Support Services Support Custom 52

Association eLearning

NOVEMBER 4, 2014

But whereas PowerPoint tends to progress linearly from one slide to the next in a fixed sequence, Prezi uses “paths” to move between content by zooming out to reveal a big-picture overview, or zooming in to show details. I’ve already written about how to create eLearning using PPT, so I won’t re-visit that here. Read on to see why.

PowerPoint 225

PowerPoint PPT Authoring Tools Association Learning Management System 225

Swift eLearning Services

APRIL 10, 2023

Audio Transcription Let’s quickly recap what we have covered in our previous videos.

Slides 87

Slides Articulate Quiz Library 87

Ed App

MARCH 17, 2021

Here are 10 customer service remote training activities. Customer Service Remote Training Activity #1 – Internal courses and knowledge testing. There are numerous LMS systems out there for managers and course creators to create courses for employees to learn and improve their existing customer service skills.

Customer Service 52

Customer Service Activities Services Custom 52

Experiencing eLearning

JULY 5, 2022

This includes 9 hours for creating slides and materials, which clearly only includes adapting existing materials and not creating them from scratch. Cathy Moore has created a new interactive online version of her flowchart to decide if a problem is best addressed through a job aid, better tools, training, or something else.

Diversity Training 453

Diversity Training Tools Blended Learning Diigo 453

Thinkdom

NOVEMBER 21, 2023

Can eLearning alternatives be used to create engaging and effective learning experiences in a more cost-effective way? Here are the 8 fantastic solutions to make your Learnings more engaging, effective and cost-effective with affordable eLearning content service options. What are the Benefits of Interactive PPTs?

Blended Learning 52

Blended Learning Services Authoring Tools Content 52

eLearning 24-7

JANUARY 25, 2024

If you provide customer training, those folks in Training typically get laid off, too. You may come with an instructional design background OR at least understand ADDIE to create your online courses and even ILT (which was what ADDIE was designed for, along with those rotten and worthless manuals nobody reads). You Start at it.

Compliance Training 83

Compliance Training Blended Learning Custom Training 83

BrainCert

FEBRUARY 16, 2024

A Learning Management System (LMS) is your digital hub for creating, delivering, and tracking training and learning programs. Its user-friendly interface empowers educators to create dynamic courses and foster interactive learning environments. Assign custom user roles for tailored access and permissions.

LMS 52

LMS Platform Software Authoring Tools 52

Tesseract Learning

MARCH 11, 2022

Summary: Custom eLearning courses are designed to address the specific needs of your learners and the business needs of your organization. This article showcases 3 effective examples of custom eLearning training. Effective Custom eLearning Examples. Custom eLearning solutions help boost learner performance.

Custom eLearning Development 98

Custom eLearning Development Compliance Training Examples Custom 98

Spark Your Interest

SEPTEMBER 8, 2022

Facilitating Zoom webinars to create successful and engaging learning and education requires specific skills, experiences, and knowledge of the instructor. Zoom is a cloud-based video conferencing service. It is intended for businesses to work remotely and offers a wide range of services to accommodate any business’s needs.

Training 153

Training Train Create Hosting 153

Inquisiq

FEBRUARY 28, 2023

We’re sharing one customer’s very inspiring journey so far with people analytics. We talk with Chris Gruttadauria, VP of HR at Alliance HealthCare Services. Knowing that you had some unique needs in terms of support for adding data sets and ongoing customizations, what did you do? This is an area I’m passionate about.

Analytics 52

Analytics Services Metrics Slides 52

Swift eLearning Services

JULY 24, 2021

Adobe Captivate is an eLearning authoring tool that is used for creating variety of eLearning content such as software simulations, branched scenarios, and training content in HTML5 format. You can create beautiful, mobile-ready courses with the all-new Quick Start Projects, ready-to-go slides, and out-of-the-box interactions.

Adobe Captivate 98

Adobe Captivate Adobe Captivate Simulations 98

Atlantic Training

MARCH 23, 2014

Related Customer Service Training Courses. Johnny the Bagger: A True Story of Customer Service. Customer Service Training by NHS. Date Created: 2012. Number of Slides: 16. Created By: NHS. Delivering and Improving Effective Customer Service Training by WikiSpace.

Customer Service 40

Customer Service Sexual Harassment Training PowerPoint Services 40

BlueVolt

DECEMBER 15, 2021

The article includes a webinar and slides (free registration is required). For example, many BlueVolt customers leverage our learning management system (LMS) solution as part of their blended learning programs. At BlueVolt, we know that creating a blended training experience takes time. Training Magazine Network reported that.

Blended Learning 98

Blended Learning Diversity Training Blended Create 98

Scissortail's Learning Nest

APRIL 15, 2024

Read on for information about last month’s Women of Learning and Development Conference, a recent study about how users view slides, and supporting autistic learners. Cognitive Load, Student Attention, and PowerPoint Presentations Do you ever wonder how much of your slides learners are actually reading?

Cognitive 52

Cognitive Diversity Training Slides Conference 52

Scissortail's Learning Nest

APRIL 15, 2024

Read on for information about last month’s Women of Learning and Development Conference, a recent study about how users view slides, and supporting autistic learners. Cognitive Load, Student Attention, and PowerPoint Presentations Do you ever wonder how much of your slides learners are actually reading?

Cognitive 52

Cognitive Diversity Training Slides Conference 52

Integrated Learnings

NOVEMBER 16, 2011

PowerPoint-based rapid eLearning tools, such as Articulate Presenter and Snap by Lectora, allow branched navigation, meaning you can create a non-linear navigation path still controlled through the course player’s next and back buttons. But, did you know it’s also possible to add your own custom navigation buttons onto a slide?

PowerPoint 149

PowerPoint Custom Quizmaker Quiz 149

Experiencing eLearning

APRIL 7, 2020

Sparks Tool for creating automated spaced learning with options for nudges in multiple platforms. The bottom line is, relationships get stronger through empathy, service, and creating reciprocity where everybody wins. I share these links periodically here on my blog. Spaced Learning and Practice. Here’s the thing. Peter Nelson.

eLearning Strategy 260

eLearning Strategy eLearning Consultant eLearning Network 260

CLO Magazine

MAY 12, 2023

In recent years, virtual reality technology has rapidly evolved and become far more accessible, providing new opportunities for learning and development professionals to produce immersive and engaging learning experiences we never could create before. So, we don’t go into a metaverse; we go to specific virtual spaces for isolated experiences.

Create 84

Create Blended Learning Simulations Virtual World 84

eLearningMind

JANUARY 12, 2023

The modern customer has so many good-quality products to choose from these days. But as a result, attracting and retaining customers is more demanding than ever. “Then, how am I going to engage customers? . “Then, how am I going to engage customers?” What is customer engagement? ” you ask.

Custom 52

Custom Strategy Authoring Tools Training 52

Learning Rebels

MARCH 13, 2020

COVID-19 has taken over all aspects of our lives and has created a new normal. This post was originally created for Litmos, and has been updated). The key is helping others understand that as an educational tool, webinars must be created to address the adult learning needs. For the most part, create slides to be mini-activities.

Tips 300

Tips Games Poll Virtual Classroom 300

Brilliant Teams

AUGUST 27, 2023

Converting PowerPoint to Online Training: Creating Impactful eLearning - Introduction Discover the art of transforming static presentations with our comprehensive guide on converting PowerPoint to online training. We believe in providing customized solutions that cater to your specific needs. Why Choose Brilliant Teams?

Diversity Training 52

Diversity Training Convert PowerPoint Corporate eLearning 52

Talented Learning

JANUARY 22, 2019

Today we feature a post by Adam Avramescu , Head of Customer Education & Training at Checkr and Co-Founder of the CELab blog/podcast. He also authored the new book, Customer Education: Why Smart Companies Profit by Making Customers Smarter. Are you thinking about starting a customer education program?

Custom 100

Custom Education Program Metrics 100

LearnDash

SEPTEMBER 10, 2019

Maybe one year the focus is on customer service, another year it’s on security practices. Don’t wait till the first day of training to show your employees a slide outlining the purpose behind the refresher course. A great refresher training course offers context, creates commitment, and inspires action.

Compliance Training 139

Compliance Training Course Effectiveness Create 139

Talented Learning

MARCH 4, 2020

An acquisition may mean instant access to a massive new customer base or lucrative distribution channels. But here’s the rub: Although an acquisition may be good for companies and investors on both sides of the deal, it’s rarely a treat for customers of the acquired business. My View From the LMS Customer Front Lines.

Saba 98

Saba Cornerstone LMS Custom 98

LearnUpon

MAY 19, 2020

Now more than ever, businesses need to be proactive when it comes to customer success. You need to continuously engage your customers and prove your company’s value to them. . Engaging customers is easier said than done though. You need to use every trick in your customer success arsenal, including training. .

Custom 52

Custom Case Study Training Train 52

Integrated Learnings

AUGUST 28, 2011

It’s screen recording is top notch for creating simulations and its ability to track variables and advanced actions makes it very versatile to my needs. Each animation can be customized with fonts, sizing, color, and more. To add a text animation, open a project, select a slide, and then go to the Insert menu and choose Text Animation.

Captivate 179

Captivate Adobe Captivate Flash Player Create 179

Talented Learning

JANUARY 15, 2020

EPISODE 32 – TOPIC SUMMARY AND GUEST: If you’re a fan of Talented Learning, you know I’m obsessed with customer education. And if you share my enthusiasm for customer education, you’ll want to listen to every word of advice from today’s guest, Bill Cushard , General Manager of Learndot by ServiceRocket.

Podcaster 56

Podcaster Podcasting Podcasts Metrics 56

ProProfs

JULY 23, 2021

Read on to understand everything you know about video quizzes, like what they are, how they work, why you should use them, how you can create a video quiz, and more. It’s one of the most engaging forms of quizzes and can be used to assess knowledge, teach/learn new languages, get feedback from customers, and more. For example: .

Interactive 52

Interactive Video Quiz Create 52

Brilliant Teams

JUNE 26, 2023

PowerPoint to eLearning conversion services offer numerous benefits for individuals and organizations seeking to enhance their online learning experiences. One effective way to create engaging eLearning content is by converting PowerPoint presentations into interactive eLearning modules.

Convert 52

Convert PowerPoint Authoring Tools Guide 52

eLearning Brothers

NOVEMBER 24, 2017

It’s time to build out our master slides. After reviewing your storyboard, earmark any slides that are reused multiple times. Slides like these I like to create a Master Slide for. To do this simply go to View – Slide Master. Here you can customize and create multiple Master Slides for your project.

Courseware 116

Courseware Slides Develop Storyboard 116

BigTinCan

MARCH 5, 2021

And this can’t be accomplished with one-size-fits-all messaging that describes every product and service offered. Interview salespeople and as many customers as you can to understand the common pain points. Here are some customer questions to guide your discovery: What are your core responsibilities? What are your goals?

Sales 107

Sales Market Solution Content 107

Mike Taylor

AUGUST 20, 2021

In many organizations, one of the most important initiatives is the need to tech-enable and digitize our company’s products and service offerings. Grab this PowerPoint file from BrightCarbon, then copy and paste the slide into your deck. Mockup Clips lets you Create stunning video mockups in just a few clicks.

Technology 119

Technology eLearning Guild PKM Podcaster 119

Learning Visions

FEBRUARY 1, 2013

We are creates of urgency. She mentions a good slide share that talks about how they created that game). Teaching remedial math in the context of creating a new coffee shop. Instead of a photoshop on working with layers, why not "how to create swanky blog headers?". We think the rider is in charge. I know, but."

Cognitive 237

Cognitive Games Create Design 237

WhatFix

MAY 11, 2023

Facilitating an ongoing training culture in a workplace creates an adaptive, flexible, engaging, and productive working environment for your employees. Creating training programs enables your workforce to be more productive, efficient, adaptable and improve their skills in areas including communication, critical thinking, and problem-solving.

Harassment Training 97

Harassment Training Diversity Training Compliance Training Sexual Harassment Training 97

The Learning Dispatch

JUNE 22, 2020

Many of the same techniques that you’d use to create an accessible experience in-person training session can be used in a virtual setting. Consider: Do you use presentation slides when you train in a classroom? This last idea can be controversial, especially with presentation slides—we’re informed that we should never read our slides.

Cognitive 99

Cognitive Slides Custom eLearning Development Ratio 99