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What's on Your Social Wish List?

CLO Magazine

Use networks to create services and share collective intelligence. He knows it’s inevitable that businesses will construct networks that connect everyone in their ecosystems to co-create and deliver services that delight customers and share collective intelligence. Front-running companies are installing social networks such as Chatter, Jive, Connections, Socialcast, Yammer, Socialtext, SharePoint, Ideo and HootSuite like there’s no tomorrow.

Your social wishlist

Jay Cross

Use networks to create services and share collective intelligence. It’s inevitable that businesses will construct networks that connect everyone in their ecosystems to co-create and deliver services that delight customers and share collective intelligence.

Web 2.0 Applications in Learning

Tony Karrer

There were about 7 examples mentioned including Intuit using a Wiki-like system for customers to ask questions/get advice around taxes, using a group blog with students prior to a formal learning event, the US Army's use of collaboration tools to share best practices in Iraq, and several others. I also left out many external audiences, e.g., customers, grantees, partners, members, etc.

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