Remove Create Remove Custom Remove Services Remove Sound
article thumbnail

8 tips for creating a successful customer service training plan

TalentLMS

Slowly but steadily, the overall brand experience has become as important as the actual products or services. So how do you make sure your customer experience gives you an edge over your competitors — when just creating superior products won’t cut it anymore? Three words: stellar customer service.

article thumbnail

eLearning Brothers Acquires Media 1 to Take eLearning Content Development to the Next Level

eLearning Brothers

AMERICAN FORK, UT — April 12, 2017 — eLearning Brothers today announces that it has acquired privately-held Media 1, an award winning custom eLearning development company, out of Muskegon, Michigan. Media 1 has been a long time customer and fan of eLearning Brothers. said Andrew Scivally, Co-Founder and CEO of eLearning Brothers.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Closed Caption Tools

Experiencing eLearning

The image above was created in Recraft.ai Do you use a tool that creates captions with breaks at sentences, commas, and natural pauses? It’s more than just transcriptions and captions; Descript also has features like overdub, which allows you to create synthetic voices, and filler word removal.

Tools 319
article thumbnail

Leveraging Video-based Custom eLearning for Corporate Training

Infopro Learning

If this sounds like you, video-based learning solution could be the right options for you. Including videos is a growing custom eLearning option in the corporate training programs due to its ability to improve employee learning experiences while helping L&D professionals overcome some of their top skill training challenges.

article thumbnail

8 tips for creating a successful customer service training plan

TalentLMS

Slowly but steadily, the overall brand experience has become as important as the actual products or services. So how do you make sure your customer experience gives you an edge over your competitors — when just creating superior products won’t cut it anymore? Three words: stellar customer service.

article thumbnail

Conducting an L&D diagnostic at American Residential Services

CLO Magazine

In the home services industry, it is essential to perform regular diagnostics on systems to keep them functioning efficiently and extend their useful life. American Residential Services, one of the nation’s largest HVAC, plumbing and electrical companies, conducted a diagnostic on their own learning and development function.

article thumbnail

Ultimate Guide to Customer Service eLearning

Academy of Mine

The results are in, and the consensus is that customer service is the last remaining bastion of substantial differences for companies in competing industries. And especially in light of the Covid-19 pandemic, it’s unsurprising that businesses are doubling down on keeping the customers they have happy.