TechSmith Camtasia

FEBRUARY 24, 2020

Can you build a successful business without successful customers? But, most companies (both large and small) don’t invest enough time and energy in customer education — actually helping their customers learn to use your products. Customers feel anxiety when they try a new product or service.

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TechSmith Camtasia

OCTOBER 9, 2018

The best person to sell your product or service is not you. You best generator of new sales is likely an existing customer who has been wowed with a great customer experience and an outstanding product. . They want to hear or read good reviews from existing customers. Let customers say it for you!

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Custom Video Create TechSmith 72

TechSmith Camtasia

SEPTEMBER 9, 2019

Employees found free operating system tools cumbersome and lacking required features, so DFCU Financial purchased TechSmith Snagit. However, they found that free system tools hindered productivity and turned to TechSmith for help. In her search, Vanessa came across Snagit by TechSmith. The Solution. Learn More. The Results.

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Quality SnagIt Custom TechSmith 75

TechSmith Camtasia

MARCH 9, 2013

I am the Online Community Specialist at TechSmith. I serve as a TechSmith champion to maintain, grow, and work with a variety of communities who are engaged with TechSmith products and services online. Q) If you could trade jobs with anyone at TechSmith, who would it be? Who are we? Renee (@badrar).

Social Media 103

Social Media TechSmith Media Social 103

TechSmith Camtasia

JULY 29, 2013

Alex Olthoff (Tech Support), Marissa Blaski (Customer Service), and Logan Schultz (TechSupport). A recent customer blog post about the way we support our customers prompted this post about our motivation for helping customers at TechSmith. TechSmith has a culture of being customer focused.

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TechSmith Support Tutorial Customer Service 61

TechSmith Camtasia

SEPTEMBER 30, 2019

Avaya, a global provider of business collaboration and communications software and services, created a video library of resources for customers and employees. Back in 2011, Carl Knerr was the Services Director at Avaya. He was challenged to make Avaya a successful organization that could create a buzz. At a glance.

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YouTube Authoring Tools Custom Video 75

TechSmith Camtasia

DECEMBER 20, 2012

The Inside Sales Department at TechSmith has a special team dedicated to the German speaking DACH (Deutschland, Austria & Switzerland) region. When was the DACH Sales team created? Daniela joined the TechSmith Inside Sales team in November 2008 with a focus on German-speaking customers. Did you know? Meet the team.

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TechSmith Sales Teams Jing 71

TechSmith Camtasia

APRIL 7, 2021

When it comes to using social media to help your customers, it’s often better to show, rather than tell. If you’re using social media to engage with customers, images and videos are a fantastic way to communicate. Jessie has been with TechSmith for over 20 years, and, for the last 10 years, she’s primarily focused on social media.

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Social Media Images Media Social 89

TechSmith Camtasia

NOVEMBER 4, 2020

Things you need to create awesome visual instructions…. If you create visual instructions, like a job aid or a step-by-step guide, you’ll know that gathering the information is just the first part of the process. But you don’t have to reinvent the wheel each time you create a new piece of instructional content.

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TechSmith Camtasia

FEBRUARY 28, 2014

PipelineDeals is a customer relationship management tool designed to help businesses track interactions, sales, and more. As a company that emphasizes customer care, PipelineDeals wanted to be sure they provided their customers with a fantastic level of support. The response from customers has been extremely positive.

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Personal Personalization Support Custom 79

TechSmith Camtasia

MAY 3, 2021

Easily create screencasts with Snagit! I work on the TechSmith website. Conveniently, most video call services have built-in recording features, or you can use screen recording software like Camtasia. Customer and product research. Product demos for sales and customer experience. Download Your Free Trial.

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TechSmith Camtasia

AUGUST 14, 2012

Here at TechSmith we believe in the importance of listening to our customers and doing whatever we can to meet their needs. Haley helps current and potential customers develop the best software solutions to fit their needs. She assists customers through the entire procurement process and loves building long-term relationships!

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TechSmith Camtasia

JUNE 30, 2015

One college in Texas sought out a lecture capture solution that not only recorded class lessons, but also gave faculty the ability to create an engaging, blended learning environment. They needed a tool that was easy to use, cost efficient, and one that provided high-quality customer support. Can’t see the video?

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TechSmith Camtasia

APRIL 3, 2019

Organization: SoftwareONE Industry: IT Service Management Challenges: Cost, resources, updating training materials, scalability, creation, time to market, multi-language training Solution: Create and share video training content with TechSmith Camtasia and Snagit. Let’s dive in. The Situation. SoftwareONE’s road to success.

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Case Study Study SnagIt Video 73

The Logical Blog by IconLogic

OCTOBER 16, 2014

TechSmith Camtasia Studio. Your corporate media server (or a server you created on your own). A media service. Media service placed second (38%).   Generally due to cost, I have customer setup private Vimeo account and stream from there. We're getting a beefy streaming service setup ( Kaltura )."

Adobe Captivate 133

Adobe Captivate Authoring Tools Corporate eLearning Video 133

TechSmith Camtasia

MARCH 26, 2019

Industry: IT Service Management. Solution: Create and share video training content with TechSmith Camtasia and Snagit. But how did SoftwareONE become so successful at creating corporate training videos? Each consultant has to highlight the benefits of each software they offer and answer any questions customers may have.

Case Study 61

Case Study Study SnagIt Video 61

TechSmith Camtasia

MARCH 7, 2017

An idea that your customers can easily relate to and equates to a sense of trust that your company’s product is the solution they desire. According to research conducted by customer experience expert Esteban Kolsky, “55% of consumers are willing to pay more for a guaranteed good experience.” The value of brand consistency.

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Custom Help Voice Guidelines 74

fewStones

APRIL 9, 2023

Step-by-Step Guide to Create an Interactive E-learning Video E-learning videos are widely used nowadays since they are perfect for training your employees and entertaining them at the same time. Selecting a useful and relevant topic is the first step in creating an interactive e-learning video.

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Authoring Tools Interactive Video Guide 52

TechSmith Camtasia

FEBRUARY 1, 2021

Additionally, your users shouldn’t have to be accessibility experts to create ADA-compliant content. Automatically caption your videos (with 90% accuracy or more) with TechSmith Knowmia. Not being able to create or edit engaging content. Easily Create Great Training Videos. Integrate Zoom with TechSmith Knowmia.

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Compliance Training Online Learning Video Online 75

TechSmith Camtasia

NOVEMBER 21, 2017

This is when we were introduced to TechSmith Snagit. Snagit allows our B2B agency to record personalized introduction videos to new prospects, train global staff through its screen recording capabilities, and spruce up our marketing by recording customized demo videos. Videos Make Marketing Fun and Effective.

Video 0

Video SnagIt TechSmith Business 0

TechSmith Camtasia

FEBRUARY 17, 2020

Want to start creating B2B videos? Whether you work for a big brand, a small business or yourself, creating a video marketing strategy is a great way to connect customers with your product or service. He has ten years of experience creating videos for blog posts he writes, for use on social media, and more.

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Video Authoring Tools Guide Social Media 98

TechSmith Camtasia

APRIL 2, 2019

If you haven’t started creating videos yet or haven’t made many, you’re in luck. Product videos are a great way to show your customers how to solve a problem. By creating a simple tutorial video , you’ll be able to provide above-and-beyond technical support. You’re already creating the content, so why not repurpose it?

Video 75

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TechSmith Camtasia

NOVEMBER 11, 2019

Here is a great little video we created on Snagit’s stamps and how they can be used to enhance screenshots. Create your own stamps. This also works for creating custom watermarks. Create more than screenshots. In the section above, did you notice the guide I used to show how to add custom stamps to Snagit?

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SnagIt TechSmith Templates Images 75

TechSmith Camtasia

OCTOBER 23, 2012

Roving reporter Renee Badra here, at your service! You can find the questions and answers below: Q: What is your role at TechSmith? In Inside Sales we spend the majority of our day assisting customers on the phone, via email, or online chat. We try to do our best to deliver speedy and accurate responses to our customers!

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TechSmith Camtasia

JULY 31, 2018

Now onto the big question, how do I get started creating one? Let’s return to the elevator pitch analogy and imagine ourselves standing next to a potential customer with roughly one to two minutes to get across the value of our product. The goal is to figure out what you want the customer to do when the conversation ends.

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Video Screencast TechSmith Summary 75

TechSmith Camtasia

FEBRUARY 10, 2021

Creating great educational content is one thing. However, creating videos that contribute to improving an organization’s performance is a different ball game entirely. So, how can educators create better videos and educational content that contribute to business outcomes? It’s not just about the financials.

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Metrics Business Video Write Blog 98

TechSmith Camtasia

AUGUST 14, 2014

They do everything from help gain all the permits for a building, pre-construction, and construction, to offer warrant and building services on completed buildings. Webcor is just one example of how Snagit and TechSmith products are helping organizations of all types accelerate teamwork, reduce costs, and speed time to market.

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SnagIt Off-shore Tools TechSmith 111

TechSmith Camtasia

JANUARY 7, 2015

This is part one in an ongoing series about how to create a corporate training plan. Imagine someone asks you, “Can you create some training videos to help our customer service team?”. What is the customer service team actually struggling with? Download the PDF at the end of this post to learn more.

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Problem Program Create Customer Service 40

TechSmith Camtasia

JULY 12, 2010

As part of our 24 hour Camtasia marathon, Bil Moore will share the basics of creating a story and why it will help you to communicate an idea. Tune in to the TechSmith LiveStream Channel at 11:00am ET to hear Bil talk about storytelling. His expertise includes customer loyalty, personal development and branding.

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Create Mac Screencast TechSmith 100

TechSmith Camtasia

MARCH 23, 2022

Listen to this episode of The Visual Lounge to learn how to leverage the power of storytelling for everything from compliance training to customer service training. Of course, you can’t make people act or learn, but it’s possible to create circumstances where they’ll be more likely to take action. Layers of storytelling.

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TechSmith Compliance Training Podcasts Podcaster 52

TechSmith Camtasia

APRIL 5, 2013

One of the great results of TechSmith’s Technical Preview Program, which allows customers to test up-and-coming features of TechSmith products, is the enormous creativity that stems from TPP projects. TPP participants were asked to create a postcard within the Snagit editor, using vintage images they found online.

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SnagIt TechSmith Culture Program 63

TechSmith Camtasia

JANUARY 13, 2020

This means that — as communicators — we can’t rely on text alone to help our users and customers understand how to use our products and services. Want to learn more about how to create simplified graphics for your company? Customer comprehension. This means happier customers and fewer calls for additional support.

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SnagIt Help Content Images 95

TechSmith Camtasia

APRIL 12, 2022

Is this video a series that customers will watch in succession? It may be tempting to download a track from your go-to streaming service and start editing. If you’re working on a lot of video projects, it’s worth investing in a subscription to a premium music collection like TechSmith Assets for Camtasia.

Music 52

Music Tutorial Video TechSmith 52

TechSmith Camtasia

AUGUST 29, 2014

At TechSmith, we are passionate about creating great software and keeping up with the latest technology. You get to be the project manager, designer, QA, developer, marketer, and customer support. You get to be the project manager, designer, QA, developer, marketer, and customer support. All Together Now.

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Innovation TechSmith Mac Music 88

TechSmith Camtasia

NOVEMBER 11, 2020

Anton started his career as an intern at TechSmith, and now he’s TechSmith’s European Customer and Market Strategist. In this post, Anton shares why you should consider SUI graphics over traditional screenshots, when’s the perfect opportunity to use them, and how to create effective SUI graphics.

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TechSmith SnagIt Instructional Instruction 59

TechSmith Camtasia

MAY 20, 2019

The master class in creating a great video, nurturing excitement, and getting great results doesn’t end there. Much of what I discuss below can be found in even greater detail in two ebooks that we offer in the TechSmith Academy , our free resource on learning to create videos. Create similar types of content or topics.

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TechSmith Camtasia

FEBRUARY 27, 2014

We’re locking ourselves into the studio for 24 hours straight, to record 48 interviews that will help you become a better screencaster and visual communicator…and will give you an inside look at the people who make the magic at TechSmith. from industry experts to customers to TechSmithies. Topic: Innovation at TechSmith.

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