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Custom eLearning: Online Tutorials vs. Printable Reference Guides

eLearning Brothers

Often when we work on custom eLearning projects we are faced with the decision of what type of reference materials we should include in the project. Should we include a link to online tutorials or should we create printable reference guides? eLearning custom eLearning

6 Tips To Improve Customer Service With Online Training

Docebo

How To Improve Customer Service With Online Training. The quality of your customer service has the potential to make or break your business. A negative experience can lead to bad word of mouth, unfavorable online reviews, and high customer complaint rates.

Video Tutorials Win (again!): The Unbounce Solution

TechSmith Camtasia

At Unbounce , our customers are absolutely critical to our success. As a result, we’re always on the lookout for ways to create better customer experiences. A positive experience with our product and our team are imperative in maintaining our customer base.

8 Overlooked Mobile Learning Benefits For Customer Service Online Training

Litmos

Is mobile learning a viable addition for your customer service online training course? 8 Mobile Learning Benefits For Customer Service Online Training You Might Ignore. However, there is a variety of service roles that require remote access to online training materials.

Deliver Outstanding Customer Service with Screen Recording

TechSmith Camtasia

Over the past several years, the term customer experience has continued to gain momentum. Consumers are no longer limited to purchasing goods and services from local businesses. Be so amazing that your customers want to tell everyone about their experience.

How to Make a Tutorial Video Step-by-Step ?? [With Examples]

learnWorlds

Making video tutorials is the best way to get known in your industry. Also, a staggering percentage of businesses who use video as their communication tool believe that it has increased user understanding of their product or service. Create an Online Course with Learnworlds.

8 Tips To Jazz Up Your Online Tutorials In eLearning

TalentLMS

Are your online tutorials looking a bit drab? In this article, we’ll share 8 tips to jazz up your online tutorials in eLearning, regardless of your eLearning budget. How To Jazz Up Your Online Tutorials In eLearning. Online tutorials simplify complex tasks and topics.

5 Steps to Creating a Customer Story Video

TechSmith Camtasia

The best person to sell your product or service is not you. You best generator of new sales is likely an existing customer who has been wowed with a great customer experience and an outstanding product. . They want to hear or read good reviews from existing customers.

The importance of training your customers

Litmos

You train your employees and sell to your customers, right? Well, yes, but you should be training your customers, too. . How do customers use your product, for example? The most important reason for training your customers, however, isn't the learning itself.

How to Make A Thousand Training Videos for YouTube FAST (Customer Story)

TechSmith Camtasia

Avaya, a global provider of business collaboration and communications software and services, created a video library of resources for customers and employees. Back in 2011, Carl Knerr was the Services Director at Avaya. Tips for creating “findable” videos.

How to Select the Right eLearning Authoring Tools and Services

Hurix Digital

Additional services, if any. You may also ask for custom features to meet your unique requirements and how much they would cost. Ideally, the vendor would include training resources such as tutorials, articles, guides and online webinars to demonstrate how to use the tool effectively.

Can a Software Tutorial Really Transcend Your Company?

WalkMe Training Station

For this reason, software training is essential, whether it comes in the form of a software tutorial, or instructor-led teaching. The Importance of Software Training: How a Software Tutorial Can Transform Operations. There’s no denying the importance of software training, especially when you engage staff with a software tutorial. With the right software tutorial, staff can successfully utilize new technology, which can be leveraged for maximum impact.

Why And How You Should Educate Customers On Your Products

TalentLMS

But do customers know how to use it to its full potential in order to get the most value from your product? In the modern business world, too little attention is paid to customer education. This is why “customer education” is also thought of as “customer empowerment”.

4 Reasons to Invest in Training Gig Workers

Litmos

Most companies in the sharing economy rely on independent contractors to provide their services — these workers sign up to do a job without becoming employees. There’s the fact that creating good training costs money. You want them to have the same approach to customer service as well.

Customer training your clients will love

Litmos

But look again: the offerings are actually slickly-packaged customer training modules; Today at Apple is the very public facet of Apple's customer training operation. . And customers love these programs. Customer training that customers want. Build customer loyalty.

Is It Really Important to Engage Your Staff With a Salesforce Tutorial?

WalkMe Training Station

Anyone with a certain level of business savvy will understand the importance of customer relationships. This is why it’s worthwhile investing in a Customer Relationship Management (CRM) system like Salesforce, but you’re probably wondering why? Salesforce is widely considered the #1 CRM platform in the world, leveraging cloud-based applications for sales, marketing, and service. A Good Salesforce tutorial will focus on five key functions: System Administrator.

[Video] How to Modify Custom Articulate Storyline 2 Skins

eLearning Brothers

Since the announcement of Articulate Storyline 2 , we have been busy creating new Storyline 2 templates. Once you download the file you need, you should be all ready to go when you watch the video tutorial. Video on How to Modify Custom Articulate Storyline 2 Skins.

Including Videos In Your Customer Success Strategy

mysimpleshow

It might not be the case yet, but it surely is worth putting a greater emphasis on customer relations and customer success. Likewise, several elements are intertwined around it, creating a methodology that will help you create successful strategies.

How to Improve Customer Retention with Training

LearnUpon

All businesses experience losing customers. Customer attrition happens for many reasons. How can you improve customer retention? If your business is focusing on customer retention, we’ll explain in this post how you can find problem points in your customer’s journey.

More Than 100 PowerPoint Tutorials & a Free Template

Rapid eLearning

With as many PowerPoint questions that I get, it’s a good thing that over the past year or so the elearning community has created about 300 PowerPoint tutorials. 100+ PowerPoint Tutorials. The key is to do more than watch the tutorials. Create a lightbox effect.

Is eLearning the answer for customer training?

eFront

That’s all good and well, but what if I told you that you should also train your customers. Well, in this post, we’ll be focused on how a company can use eLearning to train their customers, and evaluate its benefits compared to traditional training. But wait… Training customers?

How Brand Consistency Helps Strengthen Customer Relationships

TechSmith Camtasia

An idea that your customers can easily relate to and equates to a sense of trust that your company’s product is the solution they desire. According to research conducted by customer experience expert Esteban Kolsky, “55% of consumers are willing to pay more for a guaranteed good experience.”

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How to create effective online training courses on a budget

Your Training Edge

Thus, it becomes very crucial for any online training service provider to develop strategies to develop appealing eLearning courses quickly and cost effectively. As an eLearning service provider, you might have a lot of valuable assets which may seem to be obsolete or irrelevant.

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Editing a Sequencing Drag and Drop Template Styles

eLearning Brothers

Super simple, and a nice combination of custom interaction and standard Storyline functionality. Log in and start creating! Blog eLearning eLearning Template Library Featured Products/Services drag and drop how to template styles tutorial video

7 Technical Tips for Creating Video Lectures

eLearning Brothers

Create engaging educational videos with no hassle or specific training? Check out 7 tips for creating video lectures on how to put together text, visuals and audio for the ultimate video lecturing experience. Creating video lectures these days is a piece of cake.

The Ultimate Guide to Creating an Online Course in 2018

learnWorlds

Therefore, creating and selling courses online can be quite profitable with many professionals achieving 6- and 7-figure incomes. – How can I create a profitable course? Well, we created this massive guide to answer all those questions for you. Health and related services.

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Creating a Personalized Learning Environment

eLearningMind

The lack of individualization creates an immediate disconnect between learner and material. Personalized learning in the workplace starts with creating an optimal personalized learning environment. The stations ranged from guest artists demonstrating the products to animated tutorials.

Why Support is Important at TechSmith

TechSmith Camtasia

Alex Olthoff (Tech Support), Marissa Blaski (Customer Service), and Logan Schultz (TechSupport). A recent customer blog post about the way we support our customers prompted this post about our motivation for helping customers at TechSmith.

My First 10 Screenr Video Tips and how other Screencasters use the Service

mLearning Revolution

I’ve used it for making quick courses for coworkers and for instantly solving problems for customers. I’ve been using it for a ton of different uses from giving quick tips to fellow employees to quick documentation for our customers.

2012 LUC Exhibitor Showcase: LinguaLinx Translation Services

Trivantis

Content Creation Services. Custom Development Services. Custom Content Creation. Video Demos & Tutorials. Customer Support. 2012 LUC Exhibitor Showcase: LinguaLinx Translation Services. Create iPad e-Learning Content. Video Demos and Tutorials.

The Simplest Way to Create e-Learning Content for the iPad

Trivantis

Content Creation Services. Custom Development Services. Custom Content Creation. Video Demos & Tutorials. Customer Support. The Simplest Way to Create e-Learning Content for the iPad. Using Lectora and CourseMill to Create an Easy Access iPad Course.

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How to create an Explainer Video for Training

eLearningArt

Just a few years ago, the only way you could create a quality explainer video was to hire a motion graphics expert. And that custom 1-2 minute video would cost you $5k-15k! Now, there are a handful of low-cost tools that make is so anyone can create an explainer video. There are a ton of different ways and styles to create an explainer video. But the purpose of this article to create something quickly. That’s the purpose of this tutorial.

Deck the Halls with Free Holiday Cutout Characters

eLearning Brothers

Below left, Ashley is ready to start a gift wrapping tutorial, or perhaps a job aid about appropriate office gifting policies. Creating a holiday-themed scenario customer service scenario? We always go the extra mile for you here at eLearning Brothers.

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How to Create an E-Learning Portfolio

Rapid eLearning

A few ideas: how-to tutorials are popular, thoughts on what others have written, or summaries of industry books, articles, and news. Custom Portfolio Sites. The other option is to create a site that you manage and update.

8 Tips To Create Onboarding Online Training For Baby Boomers

TalentLMS

In this article, I’ll highlight 8 tips to create effective onboarding online training for your Baby Boomer employees. How To Create Onboarding Online Training For Baby Boomers. Friendly competition that doesn’t create ill will, that is.