Remove Create Remove Custom Remove Services Remove Twitter

How Better Customer Service Training Turns Angry Customers into Brand Ambassadors

eLearningMind

Any customer-facing organization understands that it’s fairly impossible to keep everyone happy, all the time. But second (and most importantly), it’s the ideal opportunity to become the best in customer service and limit irate customers in the future.

Deliver Outstanding Customer Service with Screen Recording

TechSmith Camtasia

Over the past several years, the term customer experience has continued to gain momentum. Consumers are no longer limited to purchasing goods and services from local businesses. Be so amazing that your customers want to tell everyone about their experience.

Travel, tracking and Twitter

Learning with e's

What a shame they couldn't have just let me stay on board the plane, I thought, instead of rushing me gasping and sweating across a huge international airport and creating all the stress of airport security and passport control. Within the hour, KLM were on Twitter, responding to my tweet.

Track 86

10 Sales Engineering Experts You Should Be Following on Twitter

Cloudshare

While you probably won’t meet too many high-profile sales engineers personally, the magic of Twitter enables you to connect with them on a day-to-day level. Follow his Twitter for useful sales articles and the occasional funny personal story.

How Blockchain is Changing Legal Services

Your Training Edge

However, only few of the people are aware of the technology of block chain underlying, which has a huge potential to revolutionize the provision of legal services, regulatory enforcement and compliance. Block chain is expected to push the boundaries of conventional legal services.

Twitter as Social Learning: Seven Ways to Facilitate the Exchange.

Dashe & Thomson

Where Facebook and LinkedIn serve mainly as social dashboards for our personal and professional networks, respectively, I see Twitter as a customized information portal. Twitter gets a bad rap. Twitter is a marketer’s dream.

9 Ways to Create Highly Effective Learning Videos

Hurix Digital

Creating learning videos or micro-learning videos is a blessing in disguise. Following this guide will help you in creating engaging, interactive videos. You can create information-intensive, thoughtful videos with the practical implementation of the concepts.

Video 87

Twitter Tips for Your Business

OpenSesame

If you’re just beginning with Twitter, it can be daunting trying to keep up with the 24/7 activity. These apps help you organize, schedule, and analyze your Twitter. It allows for multiple custom timelines to be viewed at once and you can manage multiple accounts all from the same page.

Custom Lectora Video Controls

Integrated Learnings

For example, a red and white course template will create a distracting visual contrast to Windows Media Player’s black and blue controls. From there, you can easily create some buttons labeled with what each does, but this isn’t a very elegant solution. By Joseph Suarez.

Custom Branching Navigation with PowerPoint

Integrated Learnings

PowerPoint-based rapid eLearning tools, such as Articulate Presenter and Snap by Lectora, allow branched navigation, meaning you can create a non-linear navigation path still controlled through the course player’s next and back buttons. Custom Show. Integrated Learning Services, Inc.

9 Ways to Create Highly Effective Learning Videos

Hurix Digital

Creating learning videos or micro-learning videos is a blessing in disguise. Following this guide will help you in creating engaging, interactive videos. You can create information-intensive, thoughtful videos with the practical implementation of the concepts.

Video 52

How to Create Engaging Training in the Age of the Eight Second Attention Span

TalentLMS

In this post, we’ll teach you how to expand your learners’ attention span and create engaging training. 11 tips to create engaging training. If being on-topic is the first rule for creating engaging training content, being succinct is the second.

SaaS vs custom eLearning solution: How to Start an Online Tutoring Business?

mysimpleshow

Before you enter into the pipeline and manage the flow, you have to decide how to choose a tutoring business service, and look for its pros and cons. As online tutor, you can leverage the video format and create video lectures and other explainer videos. What are you really good at?

5 Reasons to Put Your Customers “In the Know”

Mindflash

But, companies are also creatively using online training to put external groups “in the know”, particularly partners/resellers/vendors and customers. Meet your customers where they are increasingly congregating—in the cloud—and consider the following focus areas for educating your customers.

Using Captivate to Create Cool Text Animations

Integrated Learnings

It’s screen recording is top notch for creating simulations and its ability to track variables and advanced actions makes it very versatile to my needs. Each animation can be customized with fonts, sizing, color, and more. Customizing a Text Animation. by Jonathan Shoaf.

Turning the screws on Twitter

Learning with e's

Twitter has taken on a life of its own, in more ways than one. In January I wrote an innocuous looking post called Teaching with Twitter. Neil Witt , one of my colleagues here at the University of Plymouth warned yesterday in his blog that Twitter is in danger of being overhyped.

My First 10 Screenr Video Tips and how other Screencasters use the Service

mLearning Revolution

I’ve used it for making quick courses for coworkers and for instantly solving problems for customers. I’ve been using it for a ton of different uses from giving quick tips to fellow employees to quick documentation for our customers. Screenr , Screencasts , Twitter , Tips.

How to Create Content for a Blended Learning Model

Hurix Digital

Now that you are familiar with the advantages of blended learning, the question arises how to create content for blended learning resources? With so many digital technologies available on both proprietary and free-to-use platforms, creating blended learning resources may seem a daunting task.

Evolving From Service Provider to Course Creator to Software Entrepreneur with Sam Brodie from Offsprout Page Builder

LifterLMS

Learn about the journey of evolving from service provider to course creator to software entrepreneur with Sam Brodie from Offsprout page builder in this episode of the LMScast podcast with Chris Badgett of LifterLMS. And then after that, created and released my course on Udemy.

How to Create Content for a Blended Learning Model

Hurix Digital

Now that you are familiar with the advantages of blended learning, the question arises how to create content for blended learning resources? With so many digital technologies available on both proprietary and free-to-use platforms, creating blended learning resources may seem a daunting task.

Creating a Smart Next Button in Lectora

Integrated Learnings

Ok, simple enough, so I don't inherit the next button and add a custom button to the last page of each chapter. Creating a smart next button. You have created a smart button. Integrated Learning Services, Inc. This eLearning blog is brought to you by Integrated Learning Services , an eLearning design & development company. You might also be interested in our page on Facebook or Twitter feed. by Jonathan Shoaf.

50 Ways to Lever Learning

The Performance Improvement Blog

Instructor-facilitated workshop – meeting convened by an instructor; participants learn from experience of working together on solving a problem or creating something new. to create an experience that is interactive and fun. (My apologies to Paul Simon.).

Podcast 28: How Tasty Is Your Product Training? – With Mike Martin, CLO of SAP Litmos

Talented Learning

Our guest is Mike Martin , Chief Learning Officer at SAP Litmos , a leading training platform for customer-focused companies. For example, when product training is an employee imperative, everyone in the organization becomes aligned with the customer experience.

SAP 52

How to Create a Quiz that Generates Leads and Sales

ProProfs

Creating a quiz that looks appealing to your audience is a daunting task and needs a lot of creativity and planning. That’s why, it’s important to focus on designing an appropriate quiz framework initially that covers three major steps create, distribute and follow-up.

Quiz 60

The Lonely eLearner: Creating Social Learning Anchors | Social.

Dashe & Thomson

So how can we, as instructional designers and eLearning developers, avoid the problems created by eLearning-in-a-vacuum? These are just a few ideas for social anchors that might help create a more social learning enabled environment for the lonely eLearner.

Social 166

Getting The Most Out Of Your LMS

Upside Learning

It allows users to create their own workspace, provides a quick ability to post status updates, customize feeds, search and follow new individuals and a lot more. TWITTER INTEGRATION: Check if your LMS is capable of Twitter integration.

RSS 262

5 Questions to Ask Your Employees — and Customers

Mindflash

The unusual thing in today’s intellectual economy is the questions you need to ask customers are the same you must ask employees. Both the service event and the workplace now are “human-based” – these events are personal and emotional. Valued employees create valued customers.

Social media: Prevention is better than cure

E-Learning Provocateur

Traditionally this is called marketing, customer service or public relations. From a learning perspective, it might also be called educating your customers. The best service providers around the world make it really easy for customers to lodge complaints.

52 eLearning Experts Share their Best Tip for Creating Engaging eLearning

eLearningArt

That’s why I decided to ask the leading eLearning industry experts to share their single best tip for creating engaging learning. In that case, make them visually interesting and create a story around the content rather than screens of bullet points. Follow Lesley on Twitter here.

Introducing the TechSmith Social Media Team

TechSmith Camtasia

You might be a subscriber to our blogs , interact with us on Twitter , and/or check out our Facebook pages every once in a while… but you’re still wondering, who are the people behind all this social media magic, and what’s in it for me? They’re not on Twitter (yet!) Why, hello.

Content Marketing Basics Going Into 2019

KnowledgeCity

If you have been put in charge of creating content for marketing your products and services, you already know how important marketing is to create sales and profits for your organization. Better customers who have more loyalty. Improve customer service?

How to Create 508 Compliant e-Learning Courses ? Free Webinar

Trivantis

Content Creation Services. Custom Development Services. Custom Content Creation. Customer Support. How to Create 508 Compliant e-Learning Courses – Free Webinar. This session will demonstrate how to use Lectora e-Learning software to create interactive and accessible online courses that keep learners engaged, while meeting Section 508 standards. Twitter: twitter.com/Lectora. Lectora Mobile. --> Custom Development Services.

Best Content Authoring Tools for Flash to HTML5 Conversion

Hurix Digital

Adobe is still in the game with its Adobe Captivate , originally created as a software program to help develop training simulations. The tool also allows users access to create content on a wide variety of platforms like computers, iPads, and other hand-held devices.

7 Ways To Use LMS Metrics To Create More Targeted eLearning Resources

TalentLMS

They examine our habits and generate the products and services we want. Geographic data can also help you customize an online training course for a particular region. However, it plays a significant role in creating targeted online training resources.

Create More Income, Impact, and Influence for Your Online Courses and Personal Brand with Professional Self-Made YouTuber Sean Cannell

LifterLMS

Learn how to create more income, impact, and influence for your online courses and personal brand with professional self-made YouTuber Sean Cannell in this episode of LMScast hosted by Chris Badgett of LifterLMS. And for me though, I got so crystal clear on wanting to create passive income.