Remove Create Remove Customer Service Remove Gamification Remove RFP
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What Branding Can Do for Gamification

Training Industry

Recently a gamification RFP landed on my desk that started me thinking, “How can branding, applied to a ‘gamified’ solution, help enhance emotional engagement with learners?” Good brand design triggers a sense of anticipation and excitement—creating engagement. A unique challenge. So, how could branding play a part?

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Top 10 Association LMS Features – 2020 Edition

Talented Learning

The realities of 2020 have accelerated their transformation at every stage of the learning systems life cycle from business case, requirements definition, RFP, contracting, deployment, content development, improvement – everything. Gamification. Many associations are discovering they are now behind their for-profit competitors.

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ATD17 Post Review: Rants & Raves Edition

eLearning 24-7

I have an interesting piece to share on my Linkedin group this week, on one vendor’s customer service person’s retort to me. It wasn’t very customer oriented. Gamification as a feature. MindMarker – The guy who founded the company gets it when it comes to courses and why WBT was created.

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Latest E-Learning News and Notes

eLearning 24-7

Integrations, Apps will rule – I expect integrations to be huge in 2015 – call it the year of integrations, but don’t expect the huge fanfare that is constantly displayed when folks mention gamification or mobile. That seat number is not created with some mathematical formula using ANOVAs. And that setup fee?

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Types of Learning Systems

eLearning 24-7

What is a sales enablement platform and why if they pitch it for sales training, does it offer customer service training too? Focuses heavily on “sales training” push BUT also customer service training too. Most customers use them for sales training and customer support training. What is an SEP?

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LMS Review: Docebo 7

Talented Learning

It can manage elearning, ILT, dozens of languages, social integration, gamification, virtual classrooms and ecommerce. Supports user-generated content and ability to create private or shared channels (playlists). Productized integrations with many applications, including virtual classrooms, CRM, customer service, SSO and more.

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Learning System Buyer’s Guide

eLearning 24-7

And LMSs were not created for compliance, assigned or formal learning. Customer service-wise? Customer Support. The number one reason why people hate and leave or hate and stay (yes, plenty do), is due to poor support and customer service. Your RFP/RFI. Two years: Cannot assess your ROI on this.