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Organizing Effective E-Learning Programs for Improved Airline Operations & Customer Services

G-Cube

A gradual shift from a conventional classroom-based training to online learning helps to boost overall quality and efficiency of airline services. To address the above discussed challenges, several e-learning solutions imparted to this industry include the following: ?

Customer Service and eLearning

OpenSesame

With over 13 million employees working in either retail or restaurants, customer service accounts for a vast majority of online learning. From new hire onboarding to operational training to compliance, most customer service organizations need valuable learning for each type of employee. Thankfully, elearning can be done at a self-paced rate, adjusting to most learning styles.

6 Common Mistakes When Creating Online Learning

Wyzed

Creating Online Learning: How Can You Avoid Potential Mistakes? Creating courses to educate and inspire your audience can be very exciting, and it’s easy to feel all fancy and get fancy with your online learning. We create content that looks amazing!

Winson Group Boosts Learner Engagement and Delivers Award-winning Service Training

Litmos

Faced with these statistics, the Winson Group Learning and Development (L&D) Team was keen to strengthen its safety and compliance training program. An established Australian success story, the Winson Group thrives on close, trusted relationships with their team members and customers.

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Online Learning Trends Enhancing Employee Productivity in 2017

TOPYX LMS

One industry that is constantly changing is online learning, also referred to as eLearning. New online learning trends consistently rear their heads. Corporate Online Learning Trends Can Boost Employee Productivity . Each year brings a colorful array of online learning trends, especially in the corporate realm. Various eLearning trends have marked 2017 as one of the most influential and evolutionary years in the history of online learning.

Online Learning Trends Enhancing Employee Productivity in 2017

TOPYX LMS

One industry that is constantly changing is online learning, also referred to as eLearning. New online learning trends consistently rear their heads. Corporate Online Learning Trends Can Boost Employee Productivity . Each year brings a colorful array of online learning trends, especially in the corporate realm. Various eLearning trends have marked 2017 as one of the most influential and evolutionary years in the history of online learning.

5 Ways to Add Excitement to Your Online Learning Offerings

SkyPrep

Employees who learn together can bond in creative environments and the result is an increased level of innovation in your company. Create opportunities for employees who are studying on their own to get together as a group to discuss what they are learning.

5 Ways to Add Excitement to Your Online Learning Offerings

SkyPrep

Employees who learn together can bond in creative environments and the result is an increased level of innovation in your company. Create opportunities for employees who are studying on their own to get together as a group to discuss what they are learning.

Customer Satisfaction and the Role of L&D

Growth Engineering

Customer satisfaction has always been a big aspiration for organisations, particularly in customer-facing sectors like retail. In the past, businesses might have gotten away with ignoring customer experience, but now the impact on the bottom line is becoming more pronounced.

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Customer Satisfaction and the Role of L&D

Growth Engineering

Customer satisfaction has always been a big aspiration for organisations, particularly in customer-facing sectors like retail. In the past, businesses might have gotten away with ignoring customer experience, but now the impact on the bottom line is becoming more pronounced.

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Totara for Finance Training: How Totara Learn Solves Online Learning Challenges in the Finance Industry

eThink Education

Over the last few years, we have observed some unique trends and challenges when helping to implement online training and education programs for financial institutions like banks, mortgage, and insurance companies. Financial institutions are putting their customers first.

The Skills Gap And What It Means For The 21st Century Financial Services Worker – an article from Jean-Marc Tassetto, co-founder of Coorpacademy, in Finance Derivative

Coorpacademy

Coorpacademy’s Jean-Marc Tassetto discusses the importance of cultivating soft skills and how financial services firms like BNP Paribas are leading the way in upskilling and reskilling their employees. It is a yearly print and online magazine providing broad coverage and analysis of the financial industry, international business and the global economy. ” […] “The financial services sector is not exempt from these trends.

Sell courses online? Learn from our successful customers

LearnUpon

40% of customers use these features to sell a huge range of courses that can cost anything from $2 to $2,500. That makes customers like SMART Majority and the Management and Strategy Institute (MSI) experts at marketing and selling online training. The post Sell courses online?

Learning Pool Acquires HT2 Labs to Create Unique Learning Experience and Analytics Solutions

HT2 Labs

Leading online learning company, Learning Pool, has today announced the acquisition of HT2 Labs, the Oxfordshire-based learning innovation company best known for its market-leading Learning Locker and Curatr products. About Learning Pool.

Benefits and Potential Drawbacks of External eLearning

Your Training Edge

Another benefit of external licensing is in the management of learning. Customization of externally licensed content is expensive, if it exists at all, and may or may not work exactly for your organization’s audience.

What Are the Signs of a High-Quality Online Course?

LearnDash

You want to create a quality online course for your learners. Most online course providers instinctively understand the value of a quality online course. The problem is that, with the focus on creating a great course, it can be difficult to know when you’ve arrived.

The 5 Best Open Source Learning Management Systems

Your Training Edge

With an open source Learning Management System (LMS), you can customize your experience and programs based on your business goals and department directives, allowing different groups of employees to access hundreds of learning modules. Allows for online editing.

How to Create an LMS Mission Statement

Growth Engineering

If you’re creating an online learning solution, uncertainty is one thing you can’t afford. Here are a few questions to help you craft a mission statement that’s sure to get your learners pumped and ready to take on any learning challenge!

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4 Ways Machine Learning Can Improve Online Education

LearnDash

Machine learning offers some exciting possibilities for online education, but they may be a while in coming. Any year now , machine learning is poised to take online education by storm. If you’re unfamiliar with the term, machine learning is a form of artificial intelligence that helps computer systems analyze data sets while performing certain tasks, and then gradually improve performance based on that data feedback without need for further programming.

Comparing Video Hosting, Transcribing, and Captioning Tools

CourseArc

This can be a time-consuming process, but fortunately several tools have been created to make this easier for online teachers and instructional designers. As for captioning videos, many DIY tools and paid services are available to help you make your video content more accessible.

How to Use Branching Scenarios in E-Learning

LearnDash

Fortunately, online courses offer a perfect medium for trying out a new method of learner evaluation: branching scenarios. Where do branching scenarios work best in online training? They can be especially useful for learning the soft skills required in leadership, customer service, or even team-building exercises. Branching scenarios also create more vivid material for your learners to engage with. elearning online learning

eLearning Glossary: Definitions for the Most Commonly Used Terms

Association eLearning

If you’re new to eLearning or online training, it can seem like you’re wading through alphabet soup with all the various anagrams and terminology used in this industry. If you’d like to learn more, check out this article from eLearning Industry.

Got LMS Implementation Questions? Ask a Learning Tech Analyst

Talented Learning

Previously, we explored extended enterprise learning tech trends , and talked about how organizations can choose the best learning system for their needs. With realistic expectations and the right approach, implementation can make your new learning system the success it deserves to be.

LMS Market Trends: Issues and Opportunities

Talented Learning

It’s not just because I’m a learning tech fanatic with more than 22 years of LMS/elearning industry experience. Of course, I jumped at the chance to learn and add my voice to the very distinguished mix! 3) How is innovation affecting learning content? You’ll learn:

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How To Improve Memory Retention In Online Training

Growth Engineering

In this article, I’ll share 9 sure-fire ways to improve memory retention in your online training program. This leaves minimal space in their minds and schedules for online training pursuits. Here are 9 highly effective ways to improve memory retention in online training.

What is Experiential Learning?

Growth Engineering

This week, I’m jargon busting to get to the gooey sweet stuff at the heart of successful learning! Yes, I’ve turned cake connoisseur and philosopher to unleash superheroes through experiential learning…Any excuse to eat cake! Learning From Experience.

Social Learning Cannot Be A Bolt-On Strategy

Learnnovators

I recently wrote about the challenges of integrating social learning in the workplace. Social Learning and social business go hand in hand. To facilitate social learning, an organization has to become a social business first.

Top 4 Problems with Diversity Training and How to Fix Them

KnowledgeCity

Diversity training is usually mandatory, so it feels less like a learning opportunity and more like requirement everyone believes they don’t need, because they aren’t racist, sexist or discriminatory. Diversity is a buzzword that seems to be everywhere these days.

Should You Replace Classroom with Online Training?

Mindflash

Online training is growing in popularity for a variety of reasons. Second, online training tools have become so easy to use that the effort it takes to produce online training has dropped dramatically. There is a place for both classroom and online training.

Developing a Structured Learning Path

Your Training Edge

One of the most effective ways to engage training participants and ensure retention is through the creation of structured learning paths. Using a structured approach gives participants an idea of what their learning will look like over a particular unit or time period, and also allows their learning to build naturally from one subject to the next. Another structured learning technique is to create self-taught learning experiences with strict emphasis on the sequence.

Jay Cross – Crystal Balling with Learnnovators

Learnnovators

Jay is the Johnny Appleseed of informal learning. Jay has challenged conventional wisdom about how adults learn since designing the first business degree program offered by the University of Phoenix. A champion of informal learning and systems thinking, Jay’s calling is to create happier, more productive workplaces. He literally wrote the book on Informal Learning. We are still learning from one another, one grain at a time on a daily basis.

Why You Need Learner-Generated Content

Growth Engineering

It sometimes feels like you spend all of your time creating learning material and by the time you’ve rolled out something new, you discover that you’ve got a bunch of existing content to update. As we all know, engagement is the lifeblood of a successful learning programme.

Using Mobile to Capture Informal Learning

Growth Engineering

Formal learning has a tendency to be just that – formal – and sometimes it fails to speak to the learner in a way they can identify with. The challenge to provide a regular stream of relevant content makes it tempting to tap the well of informal learning.

Top Learning Systems Trends – A 2019 Extended Enterprise Market Guide

Talented Learning

When you look at the list below you might wonder why we’re not calling this our 2019 Book of Learning Systems Trends. Well, a lot is happening in extended enterprise learning and we want to touch on all the high points. Top Learning Systems Trends for 2019. #21

Building a Corporate University: Obtaining Buy-in

Your Training Edge

You’ve taken quite a bit of time and effort to assess your organization’s learning needs across the board as well as make estimates of your resource needs.

Sponge UK named in list of England’s top 50 creative companies

Sponge UK

Louise Pasterfield, Managing Director at Sponge, said: “Creativity runs through all our processes from instructional design, visual design and development through to customer service.

When to Choose Self-Paced Learning Versus Live, On-Line Learning

Mindflash

As you begin to learn about the different ways to bring e-learning into your organization, you will invariably come across the question, “ Which is a better option: self-paced e-learning or live, on-line training? At What Pace Do People Learn. Learning from Others.