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How to Create a Successful Customer Service Training Program

Infopro Learning

Customer service is an age-old necessity for any business and will continue to be for the foreseeable future. Implementing customer service training programs is a sure-fire way to ensure that your organization’s customer service team provides outstanding services. Understand Your Customers. Final Thoughts.

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Focusing on Outcomes with Managed Learning Services

Infopro Learning

External managed learning service providers bring in varied resources that organizations usually struggle to develop in-house. This strategy is referred to as Managed Learning Services or MLS. Benefits of Managed Learning Services. Benefits of Managed Learning Services. The Future of Managed Learning Services.

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6 Promises Your Managed Learning Service Provider Must Fulfil

Infopro Learning

In such scenarios, L&D teams have to manage a full spectrum of learning services. This results in missing deadlines, ineffective communication and budget mismatch, which are some of the prime reasons for companies to look at outsourcing L&D services. Control Overall Training Spend. Increase L&D Activities Globally.

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Why is Compliance Training a Must for Finance Services?

Paradiso

However, providing dynamic compliance training for financial services can be a complex task. It’s a chance for finance companies to rethink their training strategies, which can lead to cost savings and improved customer service. Request A Demo What Types of Financial Services Compliance Training Available in the Marketplace?

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

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Insights in a Nutshell: Creating Engaging Learning Experiences for Leadership Development

Infopro Learning

And the good news is that many forward-thinking organizations are realizing the merits of not only creating leadership programs to empower their employees but also have clear avenues of measuring the impact of training. The employee development program was created for recently promoted sales managers within the organization.

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12 Steps to Create an Online Course Landing Page That Converts

Fly Plugins

They needed help with what happens after course production is finished… How to market and sell more courses We began creating our own courses almost 10 years ago and we’ve learned a thing or two along the way, so our plan over the coming weeks is to publish content designed to help you do just that… sell more courses.

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