Create Knowing Doing Gap Services Theory 
eLearning Learning Posts
SEPTEMBER 22, 2009
What do online instructors have to know about H1N1? Top five tips for creating great systems training - Spicy Learning , September 15, 2009. The role of theory in instructional design , September 14, 2009. Jajah’s Twitter voice call service , September 17, 2009. Knowing Doing Gap (7).
Limestone Learning
JUNE 28, 2019
Tuesday, July 2, 2019, 8AM – 9AM PT: Customer Service Training Discussion with Lisa Crockett and Host Kristen Hayden Safdie Join EngageTHEM.org Founder, Lisa Crockett and Host Kristen Hayden Safide, as they discuss customer service training—with a bonus discussion about developing a portfolio.
Jay Cross
JUNE 20, 2011
Creating the new book raises some interesting issues. I asked “What’s the optimal process for creating a book/ebook for managers? I received these responses: Design with intentional gaps in the knowledge of the book to encourage high bandwidth communication might be fatal. We are not creating a book. hyperlinked)?
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