Unboxed

OCTOBER 26, 2018

Technology has changed how people shop and what they expect from customer service representatives. Unfortunately, most customer service training hasn’t kept pace with the rate of technology and customer expectations. they probably have a complex issue and have already searched your site for an answer. “.The

Customer Service 51

Customer Service Custom Services Training 51

OpenSesame

AUGUST 26, 2016

Knowledge, skills, and abilities can all be acquired; enter elearning. Job-seekers have countless resources at their disposal, and utilizing elearning services like OpenSesame can give them a competitive advantage over their peers. Acquire Knowledge. Often times, extreme proficiency in areas isn’t essential. Learn a Skill.

Job 52

Job Knowledge Skills eLearning 52

OpenSesame

AUGUST 26, 2016

Knowledge, skills, and abilities can all be acquired; enter elearning. Job-seekers have countless resources at their disposal, and utilizing elearning services like OpenSesame can give them a competitive advantage over their peers. . Acquire Knowledge. Often times, extreme proficiency in areas isn’t essential. Learn a Skill.

Job 40

Job Knowledge Skills eLearning 40

Hurix Digital

APRIL 3, 2024

These models have two main parts: An encoder that processes the input sequence A decoder that generates the output sequence The encoder creates a fixed-length representation of the input sequence, which the decoder makes use of to create the output sequence. Bard, developed by Google, is an example of an LLM application in search.

Social Networks 40

Social Networks Authoring Tools Diversity Training Internationalization 40

Instancy

JANUARY 31, 2023

Introduction Creating a mobile learning experience for your learners used to be a daunting task. With Instancy, you can create and manage your mobile learning content, including microlearning courses, assessments, and social learning features, all in one platform.

Mobile 52

Mobile Authoring Tools Blended Learning LMS 52

fewStones

APRIL 9, 2023

Step-by-Step Guide to Create an Interactive E-learning Video E-learning videos are widely used nowadays since they are perfect for training your employees and entertaining them at the same time. Selecting a useful and relevant topic is the first step in creating an interactive e-learning video.

Authoring Tools 52

Authoring Tools Interactive Video Guide 52

TechSmith Camtasia

SEPTEMBER 9, 2019

While Vanessa was struggling to create high-quality images for the DFCU Financial IT knowledgebase, tellers at branches across the state were also struggling with the limitations of the built-in tools. In her search, Vanessa came across Snagit by TechSmith. But the results always looked choppy and unprofessional. The Solution.

Quality 75

Quality SnagIt Custom TechSmith 75

Ed App

DECEMBER 14, 2022

If you don’t have a dedicated team to create courses, EdApp’s team of expert instructional designers can do the work for you. This is made possible with its Content Creation Services, where they’ll develop and design the learning materials from your documentation. . Content Creation Services. Key features: Knowledge hub.

Knowledge 52

Knowledge Platform Authoring Tools Confluence 52

Dashe & Thomson

MAY 8, 2011

In the past we did this by creating robust electronic performance support systems (EPSS) and making sure that learners knew how to utilize them. In more recent years, websites, wikis and blogs have entered the picture, creating social learning platforms that learners can modify themselves. Leave a Reply Click here to cancel reply.

Social Networks 162

Social Networks Performance Support Blended Learning Wiki 162

The Be-all and End-all Guide to Creating a Supreme LearnDash LMS

NOVEMBER 9, 2023

She started searching for all the best website builders in 2023. Look for a website builder with a knowledge base, live chat, and/or phone support. SEO: The website builder should help you optimize your website for search engines. User management: WordPress allows you to create different user roles and permissions.

Social Media 52

Social Media Website Templates Security 52

Mobile Coach

APRIL 4, 2023

Workflow Learning & Chatbots The most common chatbot use case is that of customer service where consumers can get instant answers to their questions without having to call customer service. And one of the challenges of learning within the flow of work is making this help be easily accessible.

Diversity Training 52

Diversity Training Microsoft Coaching Customer Service 52

Ed App

NOVEMBER 9, 2022

EdApp’s Brain Boost or Spaced Repetition feature is a customizable refresher quiz you can give to your team to keep them on their toes as additional features or specifications are added to your product or service. . Try EdApp now and create effective product training courses for your team today. Powerful search functionality.

Authoring Tools 40

Authoring Tools Platform Productivity Product 40

eLearning Brothers

FEBRUARY 5, 2015

1 Search Our Huge Knowledge Base. Tons of video tutorials have been created for you, even if you aren’t a member. So if you have questions, you can still access the knowledge base. By typing a question in the search bar, you will find the tutorial you’ve always been looking for. #3

Templates 70

Templates Adobe Captivate Support Tutorial 70

TechSmith Camtasia

SEPTEMBER 30, 2019

Avaya, a global provider of business collaboration and communications software and services, created a video library of resources for customers and employees. Avaya’s video articles receive significantly more page views than their text-based articles. Back in 2011, Carl Knerr was the Services Director at Avaya.

YouTube 75

YouTube Authoring Tools Custom Video 75

The Be-all and End-all Guide to Creating a Supreme LearnDash LMS

NOVEMBER 25, 2023

It is an open-source platform, meaning that anyone can use and modify the code to create their own website. This makes it highly customizable and flexible, allowing users to create any type of website they desire. SEO: WordPress is inherently SEO-friendly, providing a solid foundation for optimizing your website for search engines.

Beginner 52

Beginner Website Templates Engineering 52

Think Orion

JANUARY 2, 2024

MIT Alumni Association The MIT alum website offers a novel approach to navigation, with a comprehensive video featured, recent news from the alum association on the right side, and compelling visuals with a boxed design to create a cohesive, positive user experience. This can create an emotional connection with the community.

Website 52

Website Examples Social Media Calendar 52

Learning Visions

DECEMBER 17, 2014

Knowledge Management: look up info and access tools A searchable knowledgebase, publishing/workflows, curated, analytics -- giving people access to the info they need when they need it. You''re interested in getting guidance on a topic - you search your org to find who has that expertise. Standards, governance, process.

Performance Support 202

Performance Support Social Networks Metrics Support 202

IT Training Department Blog

NOVEMBER 13, 2023

It can be used for a vast number of things but it’s particularly helpful for learning & development and corporate technical training specifically At its core, a DAP is a Software as a Service (SaaS) typically that sits on top of your company’s software. This is a Pendo walkthrough that has the user perform the action.

Adoption 110

Adoption Adopt Digital Platform 110

Epilogue Systems

MARCH 23, 2023

A survey may be used by customer service teams to determine their organization’s NPS, which is a measure of how likely a customer is to suggest a product to a friend or colleague. Skills Customer service representatives frequently assist irritated and anxious clients in solving challenging issues. Net Promoter Score (NPS) (NPS).

Custom 52

Custom Metrics Adoption Adopt 52

Plume

DECEMBER 8, 2021

If you do, then scaling up your service in its current form is going to cost a lot more than it needs to, or will take longer as your team scrambles to keep up with demand. But generating these reports can be very time-consuming if you’re creating them manually, and can be a huge barrier to scalability. First is a direct integration.

LMS 52

LMS Website Learning Management System Coaching 52

eLearningMind

FEBRUARY 1, 2016

That’s because these unconventional employees are constantly in motion, whether it’s closing the deal or offering stellar customer service. When an unconventional worker is face-to-face with a customer, it won’t do to stop, pull out a phone, and search through a massive knowledge base to find an answer. Staying on Topic.

Simulations 40

Simulations Create Training Train 40

Jigsaw Interactive

JULY 29, 2021

In the first case, boredom can actually lead to innovation as the brain searches for something with which to engage itself. Gamification is a terrific social learning tool that: Incentivizes and accelerates learning Motivates action Encourages social connections (especially when the games are team-based) Connects employees to company culture.

Simulations 52

Simulations Effectiveness Gamification Brain 52

LifterLMS

DECEMBER 24, 2023

His website, Learn AI Now, helps users learn more about AI and how anyone can easily use AI to create courses. Additionally, Chris created an app using BuddyBoss and integrated it with LifterLMS. Create courses, coaching programs, online schools, and more with LifterLMS. So it’s going to be a great opportunity for them.

Website 96

Website Mobile Education LMS 96

TalentLMS

MARCH 15, 2019

A better way to get help, a better way to search, better UI & UX, and ultimately a better way for you to do your work. But you can also search directly if needed. A brand-new ticketing system and the new Knowledge Base have arrived to complement the Mega Help Menu. Check out our new Knowledge Base.

Scanning 75

Scanning Micro-Learning ILT SCORM 75

The Training by Nelle Blog | Corporate Training and Consulting

MAY 6, 2019

Features: Ability to leave feedback, set sharing options, create to-do lists, monitor revisions, give approval on projects, and more. Plus, Zoho Social (which mimics a social media interface), allows document management, create networks with your partners/clients, chat and exchange ideas with your employees. per month for 3 users + 9.50

Knowledge 40

Knowledge Zoho Tools Calendar 40

TechSmith Camtasia

NOVEMBER 11, 2019

Here is a great little video we created on Snagit’s stamps and how they can be used to enhance screenshots. Organized by categories, the stamps are easily searched, selected, and applied to screenshots in a matter of seconds. If browsing through categories isn’t your thing, use the search bar to find the right stamp.

SnagIt 75

SnagIt TechSmith Templates Images 75

eLearning 24-7

MARCH 6, 2023

” Those two statements are from the co-founders of OpenAI, who have created the hottest generative AI tool: ChatGPT. Midjourney, another generative AI tool (also free), where an individual created a comic book, using the tool (which changes text to images/art/graphics), and now has come afoul with the U.S. Copyright office.

Digital 84

Digital Learning Technologies Technology vendor 84

eLearning 24-7

JANUARY 22, 2021

It is all fee-based. . Type in Moodle Alternatives on a search engine, and a slew of sites pop up. New version of Totara Learn, Engage and the talent development whatever thing, fee-based. . This is not the same as “Active users”, because an active end-user isn’t going to creating components built on code.

Open Source 134

Open Source Open Moodle Dokeos 134

learnWorlds

JULY 14, 2022

An eLearning authoring tool is an important component in creating e-learning content and a must-have tool for instructional designers, L&D professionals, and training businesses. You can combine text, images, audio, or video to create a new interactive learning experience or create one from scratch. Black Friday Offer!

Authoring Tools 116

Authoring Tools eLearning Tools Authoring Compliance Training 116

WalkMe Training Station

JUNE 25, 2015

This is one of the most powerful tools that all companies, ranging from small to large corporate can use to offer exceptional assisted-service and self-service to their stakeholders through a knowledge base, community and case management. Novo Knowledge-Base Software. IntelliResponse Virtual Agent.

Knowledge Management 40

Knowledge Management Knowledge Wiki Tools 40

ProProfs

JUNE 25, 2015

Our latest acquisition is HelpIQ , a leading knowledge base software and online help documentation tool that makes it easy to create help centers, knowledge bases, user manuals, FAQ’s and much more. It enables users to create a user-friendly knowledge base without development or IT help.

Knowledge Base 40

Knowledge Base Diversity Training FAQ Reputation 40

LifterLMS

JANUARY 30, 2022

Cristian is from WPChill.com where he sells many products, including Strong Testimonials, Download Monitor, KB Support (a knowledge base plugin), and WP Modula (an image carousel tool). Chris Badgett: You’ve come to the right place if you’re looking to create, launch, and scale a high value online training program.

Business 81

Business Authoring Tools Knowledge Base Hosting 81

IT Training Department Blog

MARCH 5, 2024

When it comes to creating contextual support in a software application your company is making, you have options. But there’s nothing that stops them from being the perfect solution for creating contextual help in your company’s software. Primary purpose? Contextual help takes learning at your own pace to the next level.

Software 96

Software Help Corporate eLearning Player 96

CLO Magazine

SEPTEMBER 10, 2018

Lee Maxey is CEO of MindMax, a marketing and enrollment management services company. Twenty years ago, companies were investing millions of dollars trying to define, build and tag knowledge and map it to a worker’s needs. CLOs are the stewards of knowledge and human capital. He can be reached at editor@CLOmedia.com.

Education 66

Education Online Learning Social Networks Authoring Tools 66

Mike Taylor

MAY 28, 2021

Donald Taylor writes about how the amount of content in the world is only ever going to increase, and existing search methods are straining to cope. Circular Docs lets you create a knowledge base from your Google Drive & Docs content. Lots of goodness here to like – check it out. Where You Can Find Me.

Blended Learning 52

Blended Learning Technology Miro Design 52

learnWorlds

JANUARY 18, 2022

Customer education is critical as it helps create a long-lasting relationship with new and existing customers. What is your initial thought behind your product or service? You also successfully target a much broader audience, creating an eagerness for people to buy your existing or new product. But there’s more to it.

Custom eLearning Development 131

Custom eLearning Development Custom Education Program 131

Think Orion

OCTOBER 24, 2022

To offer a personalized experience to their website visitors, Saint Louis University has created a unique admissions page where prospective students can answer a few questions like the ones below to explore everything that the university offers. Well, the blogs that students write serve as a knowledge base for other students.

Market 98

Market Social Networks Facebook Social Media 98